Kurber Construction LLC
Basement Remodeling, Bathroom Remodeling, Custom Home, Custom Home Bars, Deck Building, Energy-Efficient Homes, Exterior Door Installation, Garage Building, General Contracting, Home Additions, Home Extensions, Home Remodeling, House Framing, Kitchen Remodeling, New Home Construction, Porch Design & Construction, Project Management, Trim Work, Wainscoting, Window Installation, Window Replacement, Custom Homes, Custom Cabinets, Door Installation
Big Bend, Brookfield, Chenequa, Delafield, Dousman, Eagle, Elm Grove, Genesee Depot, Hartland, Lannon, Menomonee Falls, Merton, Mukwonago, Muskego, Nashotah, New Berlin, North Lake, North Prairie, Oconomowoc Lake, Okauchee, Okauchee Lake, Pewaukee, Sussex, Wales, Waukesha
Milwaukee NARI 2016 Wisconsin Remodelers Silver Award For Residential Kitchen $30,000 - $60,000 Milwaukee NARI 2016 Wisconsin Remodelers Silver Award For Residential Kitchen $60,001 - $100,000 AFFILIATED WITH: Metropolitan Builders Associations Wisconsin Builders Association
This project started as an insurance loss before I was ever involved. The client also had problems with the first water restoration company whom they fired and had nothing good to say about the second one. The scope of work and level of finish provided by KC was far beyond what would have been needed to repair the water damage to the home. Throughout the project the client was doing everything possible to manipulate the numbers using our proposal and requesting information on different levels of finish so that they could be sent to the insurance for supplemental payouts. I believe they were reimbursed for work completed by us that was not paid for.
We did not start when originally projected as a result of our schedule, I accept full responsibility for that and this was discussed at that time. Once we were able to begin production we provided a completely revised project schedule. During the project there were several scope changes requested by you as well as items required to bring your home up to code including engineering due to a load bearing column that had been removed prior to this project. My mistake in this area was I did not provide in writing and request signatures on the schedule changes these items created. That was all provided verbally. For clarity this needs to be in writing with a signature request which I have begun doing. You had a friend do the tile as a side job which negatively affected schedule. Mid project you took the information and selections you made with my team (one of these Items being countertops) that you had contracted with us and shopped them around. This affects schedule and was a breach of the agreed scope. When I brought this up to you, you told me “too bad, if you don’t give me the credit I will do it anyway and short pay you somewhere else”. We were done 1 month after the revised schedule which did NOT include any of your requested scope changes or required code upgrades or delays from items you insisted on supplying. The final completion date was also agreed upon by all parties during the later part of production.
You signed a lump sum agreement at the start of the project and all changes were provided in writing by us, signed and approved by you. Upon completion there were no expressed workmanship issues and all costs had been agreed on. The work you say should have cost $1200 you had informed me your husband had said that after you signed and work was completed. That is not a contractor quote and we respectfully disagree. After the completion of the project you became more confrontational than ever with refusal to pay and disputing items already paid for. I tried to come to an agreement via email as I did not think it would be wise to meet in person with the demeanor of your communications. There was a couple days that you texted and emailed 15+ times stating I didn’t know how to do math and you didn’t pay me to make phone calls and read a tape measure. When I reached out to your insurance adjuster about the final payment he informed me that you were not going to sign the competition form because you were “getting ready for a fight”. This is when I reached out to legal counsel as It seemed you were not interested in reasonable discussion. You called NARI to complain when we were trying to collect payment. After review NARI deemed you had no reason not to pay and asked that you pay your bill.
The credits you received were not owed to you in anyway. I negotiated with my vendors so we could get them paid and not end up in court with you. I consider this theft and it was only agreed to so we could put this behind us. I did not get paid for my own finish carpentry labor so we could take care of vendors.