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Best Kitchen 8x Best of Show 7x Best Master Suite 6x Best Ent. Room 6x Best Interior Design 6x Most Livable Floor Plan 5x Best of Every Category 1x Best Housing Development 1x Buckmeyer Award 1x Gardener Award 1x
We're sorry to see that you did have some regrets. If you're interested we may have the name of another great electrician if you'd like to add those recessed can lights in the great room (or a painter if you guys need some cabinetry touch-ups OR someone to inspect your concrete and see if it can be cleaned and/or resealed) - heck we probably have the right person for just about any small addition or maintenance issue that isn't covered under either our one or ten year warranties.
We're very sorry to hear about your biggest surprise - carpeting - because that's a bit of a shocker. When we spoke about this carpet in April of 2017 we attempted to contact the sub-contractors that installed the product (because we appreciate accountability as much as anyone) and they had unfortunately gone out of business. Had the issue arisen prior to the expiration of the one year warranty this would have been fixed immediately at no cost to you, but because your home was outside of that one year warranty - sending someone out to diagnose and fix the issue would incur cost.
We may have a solution for you if you could, at your earliest convenience, please contact us at our offices. Please contact Adrienne (Queen of Warranty) 360-887-2226 .