Metzler Home Builders

We used Metzler to build our custom home in Lancaster. We were living in another state while our house was built and we were expecting the process to be very difficult. Jordan, Janet, Megan, Barry, and the entire team made the process about as smooth as we could expect it to go. This is a family business that takes pride in the houses they build. Along the way they had frank conversations with us about what to expect. The subcontracts they work with are also people who take pride in their work. Cloisters Cabinets, Martin Appliances, Finest Finish (Painters), Wall to Wall Flooring, Yale Appliances, Stateline Stone and others who I failed to mention were all incredible. They took the time needed to explain things and did not simply try to sell us on more "stuff". The quality of home you get from Metzler's is why you choose them. There are other builders who offer homes that on the surface look just as good but at a lower price point, but when you start inspecting the details, you see where they cut corners. Metzler does not do that. When you look at the details, you can tell that they are offering far above the basics in almost every category. To leave a full review, I will say the one subcontractor that disappointed was Edge-Up technology. They tout themselves as providing a service so that when you move in, the house is fully functional in regards to tech. They even offer to the be the point person when dealing with Comcast or your ISP. However when it comes to do anything, they find reasons for you to go about it yourself. In the grand scheme of things, this is very minor. We have full trust in Metzler's and will be using them to build my mother's new home in Lancaster as well.

We are thrilled to share a review of our custom built home by Metzler Home Builders and we give them our absolute highest rating/recommendation. We spent a considerable amount of time researching and meeting with regional builders for our custom build home. Our initial meeting with Metzler’s was focused on sharing ideas and discussing the build process. Immediately we felt comfortable and at ease discussing our dream home. Our ideas for a home (to be built on a piece of property that had been in the family for over sixty years) were conceptual, but with some finite wants and needs. Metzler listened to our ideas and with their wealth of experiences in home building offered valued advice and counsel at every step of the design and construction process. Metzler always presented options and left the final decision to us. We felt like we were always in control of our project and Metzler was looking out for us. We made a point of asking for their counsel often and looking back feel that they always honored and strove to help us realize our functional and aesthetic vision. We can not overstate the value of their experience and competency with building a custom home. The building process was seamless and left us in awe of how efficient and organized Metzler Home Builder is with a new build. Their in-house staff is extremely competent and highly skilled in their individual craft(s). Their diversity of contacts and relationships with subcontractors is one of amazement. All of the subcontractors working on our home were skilled, polite, and showed a sincere interest in our home - as if it was their own. Information about materials and their use and the installation process(es) was freely shared with us throughout the build. Hiccups happen and all were successfully addressed in a timely manner to our satisfaction and maybe even more importantly to Metzler as well. Prior to the start of our build we discussed with Metzler an ideal completion date. They completed our custom build within our desired time frame, another example of their efficiency and focus on the client. And if this is not enough, we feel like we now have another extended family - Metzler Home Builder. Relationships come and go. We plan to keep our relationship with those who helped us build our dream home. Kudos to all and thank you Metzler Home Builders!

We had a fantastic experience building our new home with Metzler Home Builders. From our first planning meeting to the day we moved in, the entire process was handled with professionalism, care, and great attention to detail. The team at Metzler was incredibly communicative and organized, keeping us informed and involved throughout every stage of the build. They were flexible and helpful when we needed to make design or layout changes along the way, which made the experience stress-free. The quality of construction and materials exceeded our expectations, and it’s clear that Metzler takes great pride in their work. Our new home in Parkside at Lampeter is everything we envisioned — beautifully built, thoughtfully designed, and located in a great neighborhood within the Lampeter-Strasburg School District. We highly recommend Metzler Home Builders to anyone looking for a reliable, high-quality home builder who will guide you through every step of the journey with integrity and excellence.

Metzler Home Builders was amazing from start to finish while building our custom home. They listened to every detail and helped make our vision become a reality. They were always great with communication and warm in their delivery. The builder quality is also top notch, and we couldn't be happier with how everything turned out. We highly recommend them to anyone looking to build or renovate.

We were referred to Metzler‘s to do a rather large remodel. This included demo/rebuild the second story, opening up walls, removing a bathroom, adding a fireplace, moving the whole kitchen to a different room, etc. We had been in connection with Tim almost 2 years prior to the construction start. During that time we had met several times on site with him. He was always very patient and thorough with all of our questions. When we ran into snags with the township, he had taken a lot of time to follow up and make sure everything got resolved quickly. After the project was over and we were in the house, he came to do a walk-through again to check in on how things were. Mike was our point of contact during construction. He went above and beyond for a few different tasks. He was always great at communicating what was going on and what our timeline was looking like. Everything was finished very quickly and we were in the home much sooner than we were expecting. Mike and crew worked in the heat of summer disassembling an entire second story and basically taking the rest of the house down to studs. Much of this time was during a heat wave in a house with no air conditioning and only a plug in fan. The subcontractors that we met were professional. The electrician stayed until 10:30 one evening to make sure everything was ready for inspection the next day. With the house being older, we had a little hiccup with plumbing a few weeks after moving in. The plumber responded promptly to our after hours texts and came over first thing the next day to look at everything again to make sure it was ok. We would love to work with them again if a new project comes up

If we could give them 10 stars we would! We completed the project house “Autumn Red Farmhouse” as shown on the website in August of 2019. The team all the way down to the subcontractors were superb. Communication was excellent and any issue was met with professionalism and handled promptly. This team is excellent and we would highly recommend them! -Anne and John Parson

This review is overdue, but benefits from us having lived in our home built by Metzler Home Builders for six months now. We initially had some difficulty finding a custom builder who would take on an ~2,000 sq ft home (ended up at 2,100), but Metzler was very willing to work with us. Every step of the process was actually enjoyable! They were receptive to design/desires and provided constructive feedback. Every third-party vendor we worked with, such as bath fixtures, flooring, lighting, etc., were also professional and easy to work with. All of the products through these vendors have proven to be of quality, as we haven’t had any problems. Metzler uses the same sub-contractors for each of their builds and it shows in the craftsmanship that they chose professionals. We love our home and it turned out more beautiful than we imagined. You would not be disappointed in choosing Metzler for your custom home build.

We cannot say enough positive things about the entire team at Metzler Home Builders. They were professional and thorough with every detail of our unique project. They helped make our vision a reality for our family to enjoy for years to come. Thank you!

When we were ready to build our forever home, Metzler’s was recommended to us by several people as the best custom home builder in the area and we’re so happy we followed their advice! Our experience with everyone on the Metzler team was great. From initial planning and design with Jordan, Janet, Megan, and Kent, to the actual build with Barry, Mike, and Skip and all of their subcontractors, we were impressed and pleased with their responsiveness, attention to detail, and clear desire to build a quality custom home that we would be happy with. Jordan’s expert guidance and supervision of navigating township and stormwater management requirements was phenomenal. Barry’s management of the schedule from start to finish was remarkable. Communication (and there was a lot of it!) was terrific and changes we requested along the way were handled with ease. We’re thrilled with the end result and whenever we’re asked who we used as a builder, we’re proud to say that our beautiful home was built by Metzler’s!

Where do we begin to thank Metzler Home Builders for making our dream of a new home come true? Metzler Home Builders is an amazing, professional, courteous, family owned business that treats its customers like family. They are all wonderful people to work with. From initial design throughout construction they were always available to discuss any concerns we had. They answered all of our questions in an extremely timely manner, and made every effort to research/troubleshoot any ideas we brought to the table. Everyone we dealt with there has an amazing work ethic. From Jordan who oversaw and managed the whole process with us and made sure we were getting everything on our wish list, to Janet and Megan who assisted and guided us through the process of making all our selections, to Barry our contractor who handled every detail of construction and who kept us constantly updated on schedules and provided us with weekly updates and photos. This was extremely helpful to us as we were still in NY and not able to view the progress ourselves. And talk about going above and beyond – he would even look out for packages and deliveries we were sending to the house and move them into the garage for us. And Dan, the owner of Metzler, has even come to the house with a hose after the landscaping was done to water our newly installed plants, as were still in NY. We can’t say enough about Metzler Home Builders. We were truly blessed to have them build our new home, and would highly recommend them to anyone planning on doing the same.

We started our new home build adventure in November of 2019. What we thought would be an "easy" process turned into a two year journey. After many COVID restrictions and delays we FINALLY settled on our dream home in Feb.2022. It was a struggle navigating an unfamiliar new world. However, given the circumstances we were living in, Metzler kept the process as normal as possible. We grew together as a family as we navigated uncharted waters. Through ever hurtle Metzler had a solution and was accommodating. At one point we experienced our bank backing out of our loan due to a delay in the issuance of our building permit (the township was short staffed which delayed the issuance of our permit). Instead of complaining or being difficult, Metzler recommended a trusted lender and refilled out all the necessary paperwork. Rather than being ripped off and taken advantage of we were offered a lower interest rate and a loan officer who treated us fairly. During the wood price hike phase, in order to save us money Metzler purchased and stored our lumber in a barn until we were ready to build. As to be expected with any brand new custom home build, especially during new COVID regulations, there were unexpected issues. Instead of these issues becoming overwhelming and crushing we were met with prompt solutions. From the moment we started this process, to the final walk through, communication was excellent. Metzler provided us a team of experienced professionals. Everyone they work with excels at their craft. Despite how wonderful the house looked, during the final walk through we experienced a team who pointed out flaws that we hadn't even noticed. Instead of trying to brush under a rug issues we hadn't seen; Metzler pointed them out! They refused to put their name onto a project that wasn't completed to their standards and satisfaction. We are eternally grateful for all their hard work and most importantly their integrity! In a crazy world they maintained normalcy. Their name had already preceeded them when we sought out to hire them. However, now they all hold a special place in our hearts and the team is considered family.

We recently completed a custom home build with Metzler as our GC. This was a unique project in that our home is a modern one in an area where traditional homes are the norm. Throughout the process, Metzler's team worked with us during each step to "be a yes" to our requests, even if they were new/different/not the norm in their scope of work. We used some new/different materials and methods and it was never met with frustration or resistance; instead, these tasks were viewed as fun challenges that we could accomplish together. We were treated with kindness, respect, and as part of their team instead of just sitting on the sidelines. Our views were always accounted for and thoroughly considered. This was important to me as a female who was the main contact/manager for our family in this project. Each member of their team, down to their subcontractors, is professional, responsive, detail-oriented, and up to any challenge. As with any construction project, there are always bumps in the road, but this was never due to personnel or quality issues, but rather timing/supply issues mostly due to the state of the construction industry at the moment. Any item that needed to be addressed after we moved in was handled promptly and as if it was important to Metzler, as well as to us. Our finished home is beautiful, different, and totally customized to what we requested, and we didn't have to break the bank to accomplish this. Metzler builds truly custom homes for clients instead of offering a cookie-cutter approach and expecting the client to fit that mold. We thoroughly enjoyed the process of working with this team and are proud of what we created together with them at the helm. I would highly recommend Metzler for any custom remodeling or new construction project in which a true partner focused on quality is important. We had interviewed several builders over several years as we attempted this project, and Metzler was the only one we connected with who made us feel as if our project was wanted, valuable and totally doable.