Urban Restoration

Reg and Victor are amazing! They are an incredible team and have decades of knowledge and experience. The entire process was very smooth and they were very easy and flexible to work with. The project came in under budget and on time. The billing was transparent and any questions were addressed and answered quickly. We have done a few different home remodels / projects over the years and realize many times you “get what you pay for”. We were interested in high quality although were working within a budget. We found them to be reasonably priced with exceptional quality (I am very detailed oriented). They always were a pleasure to work with and we have zero regrets. We would use them again in a heartbeat. Top notch and tremendous people. They get our highest recommendation. -Robin and Jennell

As an award-winning design company, we work with remodelers/builders who have the same degree of business philosophy and deliverables. Urban Restoration and Provanti Designs work together to make client’s dream projects come true. All while utilizing maximum attention to detail, extensive planning, transparent budgeting, excellent workmanship and engaging highly crafted tradespeople. Urban Restoration excels in elevated levels of communication and documentation. The highly compatible team of Urban Restoration and Provanti Designs has notably satisfied clients. And that is why Urban Restoration is always the builder of first choice.

Urban Restoration is the best company for remodel we have ever used. After six homes, 8 updates we have seen the best and worst out there. We have used UR for our past two updates and have one more phase on the calendar. Reg and Victor are top of class and their crew provides the best workmanship we’ve experienced. If you have an opportunity to use them—take it!!!

Very polite , responsive and excellent work. I had 7 windows that needed replacement . Team did a great job and final cost on project was exactly what original bid was

Urban Restoration is the best! They have remodeled our kitchen/downstairs and 2 bathrooms and did an excellent job! They aLao remodeled a friend’s house almost completely and it’s beautiful. Impeccable work, on time, close attention to details. I highly recommend them!!

The did a beautiful job on our master bedroom and master bath remodel. I would definitely recommend them for any kind of work you want to have done.

We have a bathroom that is original to our 26 year old house that needed updating. We decided to remove the tub and put in a walk-in shower. We also had new cabinets, toilet, mirror, wall and floor tile installed. We decided to ask Victor and his team at Urban Restoration to do our project after seeing and hearing about the excellent quality of their work in our own neighborhood. We appreciated that after we chose all of our materials they took care of ordering them and did not start the project until everything was in. Once they started Victor and his workers were knowledgeable, responsive to any questions we had. and always respectful of our home by making sure to clean up every day before they left. We also liked that he worked closely with our designer, Michelle Wilkins. She has helped us with some other projects before. All of them beautifully done and beyond our expectations. Both Victor and Michelle’s attention to detail was impressive and appreciated. True professionals all! Our new bath was completed on time and is gorgeous! We love it. A big THANK YOU to Urban Restoration and Michelle Wilkins!

Read on if you wish, but let me just say from the get go that this company is everything you would hope for when searching for professionals that are going to create your dream renovation on time, on budget and with exceptional detail in both the planning and execution of the work. My husband and were planning a master suite renovation and it was suggested by our designer Provanti Designs to meet with Urban Restoration. Reg from UR didn't want anything to be quoted before investigating what laid behind our fireplace and just as well as a LOT was revealed. We were explained our options which we were happy with and then proceeded with the work. It was quoted as a 9 week renovation and they were right on time. There were some minor budget changes along the way (due to us requesting additional work) which were dealt with via the BuilderTrend app which was a great tool to have as we could see what was going on at all times. The communication from the UR staff was outstanding and nothing was too much trouble. (I actually don't think anyone at UR knows how to say know to a client request). UR have some tradespeople on staff who were such hard workers and very detail oriented. Several were regulars in our home throughout the entire renovation but I have to give a shout out to the tiling contractors that UR brought in. They were incredibly meticulous and as we had a lot of tile, we could not have been happier for their efforts. Any mess was cleaned up on a daily basis including outside the house. We love our new bedroom and bathroom and if we ever consider a new renovation, we'll be calling Urban Restoration for sure.

The team of Victor from Urban Restoration did the power washing of my driveway, patio and walkway. Victor and the team are very professional and did an excellent job. Andrii is very polite and hardworking. My driveway looks like new. Job well done. I can recommend this company. Martha Schindler

Urban Restoration (UR) is the real deal. UR far exceeded our expectations on a recent remodel. We used UR to remodel our Matthew’s Beach home, after seeing the great craftsmanship they did in remodeling our parent’s Kirkland, WA home. Our parent’s found them as UR was featured on the best of the 425, and they really are! We had the incredible custom designs of Michelle, and smooth collaboration with Victor and UR from the start of the design process. Everything is custom, individualized, and really takes into the character of your home (in our case building upon and modernizing on the unique character of an original 1904 Seattle beach cottage). Urban Restoration takes care of the entire process from sourcing the materials, to putting in the final touches. Victor, Michelle, and the whole team at Urban Restoration treated us like family. No detail was left untouched. From an incredibly detailed estimate to lie out the scope of the project, to coming in ahead of schedule, we were blown away by the professionalism. You can trust that your project will be everything you dreamed and better with Urban Restoration. There is a reason Urban Restoration is remodeling some of the best homes on the Eastside. They have a substantial crew of craftsman who go above and beyond to ensure every detail is perfect. If you are looking for the best contractor in the area, look no further. We are already looking forward to the day when we can use Urban Restoration for the next phase of our remodel project!

Over the years we’ve remodeled several times. The contractor we last used was now retired, so we started down the path of asking friends for referrals, searching the web and making calls to potential project managers. Our remodel job included: replacing approximately 1,100 sqf of tile floor with hardwood floors (including new moulding), installing new doors and hardware throughout the house, and updating three bathrooms (lighting, mirrors, plumbing, slab countertops, etc.). Some contractors returned our calls, some did not, one agreed to do the project then became unreachable for three weeks. Finally we called our designer Virginia Stamey (who we should have called in the beginning) and she referred us to Reg Willing and Victor Ruzhin and their company Urban Restoration (UR). Virginia indicated they have been in business a long time, she had worked with them on projects before and had met / spoke to a number of their clients before choosing them herself. From the beginning we were impressed, they were patient, reviewed the project carefully and offered many suggestions/ modifications that were very helpful. They created a budget and time line for us. Having remodeled before, and knowing the supply chain issues caused by Covid - we mentally added 20% to the cost and 3 weeks to the 6 week timeline they created. We didn’t need to. They came in on time and on budget despite delays in items ordered, the normal bumps in the road that come up, and our adding several “additional improvements” along the way. As with any remodeling project unexpected issues/ changes come up but Reg, Victor, and Michelle were always up to the task, communicated quickly and effectively and, even more importantly, made sure we were happy with the end results. They are true professionals and it showed through every step of the project. Their carpenters, plumber, and electricians were very respectful of our home and competent in their trade. I would highly recommend Urban Restoration for any job you have and definitely use them again in the future! Thank you again Reg, Victor, Michelle and crew!

The entire team of people at Urban Restoration who worked on our project: Reg & Victor (the owners), Michelle, Paul, Riat, Michael and Jesse all did meticulous work. You know that old adage, “if you are going to do a remodel, plan on it costing 50% more than you budgeted and taking twice as long? That does NOT happen with UR-Build. Reg took 2 weeks creating the spreadsheet that notated EVERY single expense (even things like the current price for drywall, etc) in order to give us as exact an estimate as possible. The only extra costs were for things that we decided to add on to the remodel as it progressed and we saw how great their work was. Even with COVID slowing down permit approvals for everyone in Kirkland, these guys did a complete home renovation in about 5 months (including demolition). The remodel on our 3,500 sf house was extensive. It required moving exterior doors & windows, removing support columns and replacing them with steel beams (ALL over our house), ripping out walls, installing hard wood floors, adding an electrical panel, gutting a small kitchen and pantry and creating a custom 21 foot wide kitchen with a 9-foot island. And they did all of it starting Jan 2 and finishing at the end of May. I have never seen anything like it, nor had my friends, several of whom had horror stories about their remodels. Not only was this team able to complete our “gut job” in a ridiculously short amount of time, but each of them took pride in making every detail absolutely beautiful, thinking of things that would never have occurred to us. In order to meet their deadline so we could move in, this team worked every weekday and even some weekends. They showed up on time. They multi-tasked. They left the house swept and clean at the end of every working day so that we could do walk through in the evenings whenever we wanted. They made our 1990s “house of columns” a beautiful, peaceful, modern space. Everyone on their crew (including Jesse, the custom cabinet maker) was inventive, talented, professional, friendly, devoted to our job, easy to work with and kind. We have already recommended UR-Build to two sets of our friends both in Bellevue and in Sammamish, basically telling them that they are crazy if they hire anyone else but them. I promise, I’m not exaggerating when I say that this firm is a blessing. I thank them from the bottom of my heart. They have truly turned an dark, ugly old house into a beautiful home that we never want to leave. One last note: Reg and Victor, the owners, are both incredibly smart, crazy-talented and so compassionate (which is under-rated in the world of construction). Renovations are stressful, exhausting and flat-out scary for the homeowner. These two guys were compassionate at every turn: trying so hard to make every dollar go as far as possible and to make the process as easy on us (the homeowners) as they could. They are are true gentlemen and I am so grateful we found them.

We could not be more happy with our remodel. This was an extensive project that involved our kitchen, powder room and laundry room. First, UR finished the work a week ahead of schedule and under budget! And the work itself was first rate. Finally, everyone at UR was a delight to work with. After 9 weeks of having them in our home, we can honestly say we miss seeing them every day. They not only are outstanding contractors but endeavor to create a truly positive experience for their customers.

Urban Restoration has helped us with the full exterior renovation project on our Medina home. We wanted to gift this exterior refresh project to ourselves as our 25th-anniversary present in this Covid19 era when it was hard for us to think of other plans like travel or a sort of event. We met Victor with only rough ideas. From the beginning of the ideation stage, Victor was willing to join and work together to come up with more concrete scope and plans. During the construction, we have enjoyed communications with Victor so much. He was highly responsive and pleasant to talk to all the time and also even when dealing with difficult situations. We may have an exceptionally high bar that sometimes could come as unreasonable requests to contractors. Victor consistantly tried his best to meet and satisfy our requests and expectations. Most of all, his team looked like mastery in their own field and his subcontractors delivered high-quality outputs. We are happy that the project went above and beyond our expectations. We strongly recommend UR for your home renovation project.

Urban Restoration is a FIVE STAR contracting / remodeling company. Their craftsmanship, attention to detail, follow up and communication is impeccable! We've worked together on numerous projects through the last few years. Each one finished up with completely satisfied clients. It’s an honor to be a part of their team!

The Urban Restoration team are best in class. From the minute the job starts the communication is constant and it felt like every hour of every day we saw progress on our remodel. They set realistic expectations on timing and price and followed through. Highly recommend Urban Restoration.

We hired Urban Restoration for our home remodel and had a fantastic experience working with their team. Starting with Reg, the bid process was transparent and straightforward. We appreciated his honesty, attention to detail, and assessment of our project goals. During the project, each time we made a decision that deviated from our original plan, it was clear how that decision would impact our cost. We also LOVED working with Victor and his on-site team. We were living in the house during the remodel, and we interacted with them on a daily basis. They were all friendly, professional, and did high quality work. If a sub-contractor didn't do something quite right, which was rare, they did it again until it was. I really felt like Victor was our advocate and highly invested in making sure the project exceeded our expectations. He also made very helpful recommendations along the way, especially regarding material choices and design. When the project was over, we missed having them around! I have friends who have done remodels who didn't have a great experience with their contractors. Honestly, I feel lucky that we found Urban Restoration. I wouldn't hesitate to hire them again, and I highly recommend you explore if they would be a good fit for your project!

Urban Restoration did a complete remodel of our kitchen in coordination with our designers, Trove Interiors. The project was completed on time and on budget. Reg and Victor were straight shooters, experienced, honest, and eager to please. Their employees were pleasant, skilled, and very neat and clean. The subcontractors were timely, skilled and cooperative, and had long, good working relationships with the general contractor. We were experienced with prior remodels and selected Urban Restoration based on word of mouth and recommendations of people we trusted. We obtained multiple fixed price bids and theirs was neither the highest nor the lowest, but seemed reasonable in the market. Our project was very well defined from the outset with no surprises and few changes. When any issues arose, Urban Restoration always wanted to do the right thing and make sure we were satisfied. Our decorators were very particular and exacting and Urban Restoration was able to work with and satisfy them. I am a retired lawyer with substantial experience in construction disputes. I have been through a number of remodels. In my opinion the key to a successful experience was a thorough vetting of the contractor, a very well defined scope of work with minimal changes, uncertainties and risks, a clear understanding of costs and timing that were realistic and economics that worked for both the owner and the contractor. We had a great experience and would use Urban Restoration again.

Couldn't recommend them enough! We've worked with Reg, Victor, Michelle and team on multiple projects over the last five years. They've done 2 bathroom/bedroom remodels, including all the plumbing and electrical that went with those, painting projects, cabinetry, carpeting, replacement of stair railings. We keep going back to them because we trust them completely with our home. Their work is top quality, they are reliable, and if ever anything isn't perfect, they'll keep coming back until it is. They have good design ideas, and have worked through many challenges with us to come up with smarter ideas than we ever could. They offer a really good perspective on the practicality of our ideas and have been true partners in figuring out the best outcomes when we have to trade off design and cost outcomes.

Urban restoration completed a remodel for me under a tight time-frame, and was able to respond to project escalation due to water damage that was discovered, and still get my job done in a timely fashion. They have master carpenters that do excellent work at a master craftsman level. They installed new hardwood floors, new windows, baseboards, window casings, and doors for me. They also installed a design feature mid-century wood slat wall divider. They brought in a great electrician, replaced my gutters, ordered custom metal handrails (interior) and metal chimney tops (exterior). They also helped upgrade my heat/AC system and managed the install of new garage doors. They stand by their work and have been back to fix small things in my house over the past year. I highly recommend the Urban Restoration team if you are looking for a quality remodel team.

We would highly recommend Urban Restoration! We recently moved into a new home and had some small projects to complete, and then the scope grew as we started to do some remodeling. Urban Restoration was recommended by our Realtor and so initially we hired them to move a water heater from an inside closet into our garage in order to build a pantry. Eventually we hired them to install quartz countertops, complete some electrical work, and are looking into replacing some windows. Reg Willing at Urban Restoration is very knowledgeable, reliable, quick to respond, and provides great guidance when problems arise. I had complete faith that our project would be completed on time and on budget. One of the companies employees, Paul moved our water heater and helped us with some electrical work. He was reliable, helpful, on time, and did a great job. From custom building, to remodeling, Urban Restoration is definitely a smart choice for your next home remodeling or building project.

We had a wonderful opportunity to work for this company to complete one of the projects! Great people! Thank you !

We have had the Urban Restoration Company on 4 projects at my house in the last few years and we could not be happier with the results. Victor took care of our remodels from A to Z., and the estimates were 100% accurate. The crews were on time with excellent craftsmanship, the materials were of the highest quality, and the cleanup was perfect. We are looking forward to our next home project with Victor and Urban Restoration.

We met with multiple builders prior to making our selection for our new home. What led us to UR was the honesty and transparency in the process we received in our up front meetings with Reg Willing. His experience in the industry, creative ideas, and calm demeaner gave us confidence that UR was the right fit for us. Most importantly, UR told us what we needed to hear....not what we wanted to hear. They finished our project on schedule and on-budget. Throughout the process they were responsive and professional. We would highly recommend Reg and the team at UR. We would definitely use them again.

Reg & Viktor are incredible to work with. Responsive, timely and have managed challenging work projects for me. I highly recommend Urban Restoration!

We hired Urban Restoration for an addition involving a media room of ~900 sq. ft. They did an excellent job. They were a pleasure to work with and have in our home, and communications was top notch. I loved the app they used. They raised issues that I did not consider. Reg has an eye for design which was great. They helped with items outside the scope, even coming back to fix things in our house not related to the addition. I would highly recommend them. They finished under budget, and we are so pleased with our new space - it's exactly what we dreamed.

Reg Willing put together a comprehensive bid for a recent remodel. Victor and his crew completed all work on time with beautiful craftsmanship and attention to detail. Our final bill matched the original bid. We would highly recommend Urban Restoration for new construction or remodeling your home.

Urban Restoration (UR) has been absolutely fantastic!! Each member of their team is courteous, hard working, respectful, and accurate. As the daughter of the builder of the homes I grew up in and who was accurate to 4 decimal places in his metal work, I was surrounded by quality and inventiveness. My husband & I are self-employed, serving others, and know what fairness and honesty look like in the business world. This company puts any home owner in expert hands with treatment like FAMILY. Currently UR is here with us again, working on the outside, "stage 2". You will LOVE working with them too!!

Master Bathroom remodel. UR did a fantastic job! New shower, fixtures, countertop and mirrors. Work completed ahead of schedule. Workers very friendly.

The folks at UR are my go-to contractors. They are fair, honest and excellent carpenters. I would not hesitate to recommend them.

As an Interior Designer, I have worked with hundreds of general contractors. Urban Restoration is a unique stand out - able to respond with 5-star service. I am always impressed by the team, there expertise, manners and grace in which they complete work. Costs are always fair and what I would expect. It is a pleasure to work with Urban Restoration.

Urban Restoration managed my project very professionally. They protected all of the areas from contamination by dust or dirt. They cleaned up after themselves every day and kept our home neat and clean. The employees were polite and courteous. Victor bent over backwards to make sure everything was complete and to my satisfaction.

Your guys pulled an impressive day today, and I'd like URR to know that we recognize and appreciate that. Their thorough property protection, follow-through/final clean, general demeanor, and sheer endurance were outstanding. I'm also grateful to you for making the trek out here early in traffic for line-out and furniture move (the latter I had expected to do myself). I currently project manage construction and have previously worked in architecture/design - I'm going to be sending my friends and colleagues your way, and I look forward to connecting with you again soon for our own projects yet in development. I will be requesting these guys to install the next round of windows!

I hired Reg and Victor at Urban Restoration to help spruce up our 1904 Craftsman. They gave insightful design advice, installed new windows and doors, performed drywall repair, installed new flooring, and painted the exterior of our home and garage. They were timely, extremely responsive with any concerns, genuine, and respectful of our property. Their subs are solid craftsman and Reg and Victor stand behind every job done by one of their workmen. They also worked around our kids, our 14 year old dog, and our busy schedules. I can't recommend them enough!

Urban Restoration was excellent and professional in delivering timely services. My clients had a smooth and a pleasant experience throughout an extensive remodel project. UR project managers are highly experienced in precise budgeting of projects large and small leaving no room for surprises.

We worked with Reg and his Urban Restoration team on a remodel of our split level home. It was a positive experience from the planning to completion phase. Reg is honest, reliable, knowledgeable and has great ideas and insight. He kept our project on budget and finished on time. UR does high quality work and Reg truly cares about his clients and if they are happy with the finished product. We do not hesitate to recommend Urban Restoration and plan on using Reg and his team on future projects.

I have worked with Urban Restoration on several interior design projects. Not only do they do great work, but Reg and his crew are great listeners who truly care about ensuring their clients are happy. I've used Urban Restoration for various projects in my own home which gave me the confidence to refer them to my clients. The feedback is consistently positive. My most recent client noted how proactive and helpful they were as plans changed with their project. They provided solutions that made sense rather than just waiting for the client to give them direction. The team transformed a fireplace setting with custom built-in benches and storage drawers that showed excellent craftsmanship. My client was really pleased with the end result. Urban Restoration brings unique ideas and solutions to a project and they do it with honesty, flexibility and patience. The team is dependable, present and committed to each project. They are on the site promptly when needed with a positive attitude. I know that a project is in good hands with Reg and his crew so I continue to recommend Urban Restoration again and again.

My husband and I chose Urban Restoration (Reg Willing) to build our new home. Reg was communicative and a thoughtful problem solver. He completed the project on time, and provided valuable insight throughout the process. We will be using Reg again for the remodel of our next home!

Reg Willing is a builder that I have worked with, as I am a realtor and have worked with many builders. He is building homes in the range of $1,450,000. The quality of his work is exceptional. He hires good people. He listens to his clients needs and wants and has excellent follow through. He works well with deadlines while making certain the job is done above industry standards. I would recommend him to do remodels or start from scratch, as he can be trusted to get the job done and done right.

I cannot say enough about the professionalism, creativity, time management and knowledge of Urban Restoration. They made the building process a VERY pleasant experience. They communicated with us daily (if need be); they finished our project on time!!; they value engineered throughout the whole project making suggestions whenever possible to save us money as well as design improvements. You will not find a more trustworthy, hardworking builder who cares about his clients and his projects than Reg Willing/Urban Restoration. I would 100% use them again and recommend to all my friends.

Urban Restoration did a commercial project for our company. The work involved enlarging our conference room, re-defining the reception area, and creating a large office for our partners. The contractors that performed the work were detail-oriented, timely and polite. We were extremely pleased with the end result!

We hired Reg and the team from Urban Restoration to build our home in 2003, and have been extremely pleased with the the final result, and the process. Having been through the process with another builder previously, we had a good idea of what to expect. But we were pleasantly surprised at the high level of communication and organization with everyone on the UR team. It was important for us to have the custom features on the home that we wanted, including countertops, cabinet layout, millwork, and landscaping, and they really took the time to understand our needs and execute the plan. What we also appreciated was the fact that they set realistic deadlines, and thankfully the project was finished on time, which was a key for us coming out of the sale of a home. We would definitely work with Reg and the team from UR again in the future.

Urban Restoration built my custom home 2 years ago. Reg has a wealth of experience and knows how to cater to his clients needs. Reg did a great job of showing me options in my price range and keeping my project on time and on budget. Reg was always easy to work with and went out of his way to make sure I was happy with the project. Reg provided me with great advice and helped me make the many tradeoff decisions involved in building a custom home. He recommended where I should spend more and areas where I could save that would allow me to land the project on budget. I found his pricing very fair and his billing was very transparent, something every homeowner wants. I would highly recommend Reg and Urban Restoration and would certainly use them to build my next house. Ryan Records Kirkland Homeowner

It was such a pleasure to work with Reg and his crew. I had my entire house siding redone which meant I got to spend a lot of time with them. They were all so thoughtful, hardworking and responsive. The job was delivered on time and looks perfect. I am planning more projects to work on with them. The best part of working with Reg? It's that he's capable and reliable.

Reg Willing and his team at Urban Restoration did an amazing job on our kitchen and bathroom remodel. He completed the project on time, stayed on budget and was a pleasure to work with. As it was my first experience with a remodel he talked me through the planning and gave me a detailed schedule of the work to be done including the timeline. His employees were easy to have in my home. Based on our first experience, we decided to hire Urban Restoration again when we wanted to remodel our backyard deck and again we were totally satisfied. We will continue to use Reg Willing and Urban Restoration for any future home projects.