![](https://st.hzcdn.com/fimgs/7e213b0804fe2795_0623-w794-h336-b2-p0--.jpg)
![Long Pond Hearth and Home](https://st.hzcdn.com/fimgs/e703ae1104d15429_0557-w240-h240-b1-p0--.jpg)
Write a Review
https://www.houzz.com/pro/stephen-dugas copied to clipboard
About Us
Long Pond Hearth and Home is a retailer with a showroom located in beautiful Northeastern Connecticut in the town of Wauregan. Long Pond offers Wood, Pellet and Gas Stoves and Inserts. Spas and Spa supplies, Grills, Outdoor Furniture and Kitchens.
Here at Long Pond Hearth & Home, we are advocates of supporting local business and very community-minded. We strive to partner with local suppliers and suppliers of products made in the USA. We are members of the Northeastern Connecticut Chamber of Commerce and support the 3/50 Project.
Services Provided
Fireplace Installation, Pellet Stove Installation, Hot Tubs Sales
Areas Served
Abington, Ballouville, Baltic, Brooklyn, Canterbury, Central Village, Danielson, Dayville, East Brooklyn, East Killingly, Eastford, Foster, Hampton, Hanover, Jewett City, Killingly Center, Lisbon, Moosup, Oneco, Plainfield, Plainfield Village, Pomfret, Pomfret Center, Rogers, Scotland, Sterling, Wauregan, woodstock
Awards
Houzz Best of Service 2015
Back to Navigation
Business Details
Business Name
Long Pond Hearth and Home
Phone Number
(860) 779-7500
Website
Address
19 South Walnut Street
Wauregan, CT 06387
Followers
Back to Navigation![Best of Houzz 2023](data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw%3D%3D)
![Best of Houzz 2016](data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw%3D%3D)
![Recommended on Houzz](data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw%3D%3D)
![100 Ideabook Saves](data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw%3D%3D)
Credentials
2 Houzz Awards
2 Houzz Badges
Back to Navigation
Write a Review![](https://st.hzcdn.com/fimgs/59a29ac006981a1d_8737-w80-h80-b0-p0--.jpg)
15 Reviews for Long Pond Hearth and Home
Newest first
Average rating: 4.9 out of 5 stars4.9|15 reviews
Work Quality5.0
Communication5.0
Value4.0
HU-704850313
Average rating: 5 out of 5 stars
I have been going to Long Pond for several years to get Thrive feed for my horses and dog. It is a unique and supetior feed and my horses and dog do ing great on it. I am so grateful to Steve for carrying it and is just 17 miles from my house. The only other place in New England that it is available is in New Hampshire. Steve and Ron are always helpful and it is a pleasure doing business with them
January 11, 2022
chrism2975
Average rating: 5 out of 5 stars
Steve (the owner) was extremely helpful in regards to questions before the purchase of our hot tub and continues to be helpful after. I shopped around and their price was $900 less than their competitors. Highly recommend!!
February 3, 2016
Steve and his staff where great to work with! love the hot tub as well! We'd go back in a second !
January 14, 2016
Wickford Designs
Average rating: 5 out of 5 stars
Steve was great to deal with. He had great recommendations and was extremely professional. His prices were the best. His installation team was excellent as well. Would recommend him in a heart beat!
![](https://st.hzcdn.com/fimgs/59a29ac006981a1d_8737-w80-h80-b0-p0--.jpg)
January 14, 2016
kevin_lindell
Average rating: 5 out of 5 stars
Just bought a spa from Steve at Long Pond. Great product and excellent customer service. As with any new product we had a ton of questions. Steve and his staff were patient, knowledgeable and answered all our questions. Very enjoyable to do business with.
January 6, 2016
I was so impressed with Steve and Ron at Long Pond Hearth and Home. We purchased a pellet stove and had never had a wood stove nor a pellet stove. Steve made the purchase and installation so easy. I just can't say enough about him. The installation of the liner was so smooth along with the stove installation. And Steve was there during the whole thing. I would highly recommend Long Pond Hearth and Home.
November 25, 2015
larrybarnett73
Average rating: 4 out of 5 stars
I bought my Bullfrog A-7 from Long Pond Hearth and Home in early summer 2015. We have now had several months to enjoy it.
Background:
I had owned another spa for many years that had met with a slow death. Since it was a known thing that I would need to replace it, I had time to ponder many brands to replace it with.
Steve was very helpful answering some questions about a year prior. I searched on line options, and several other local options and brands.
I finally settled on this model and from Steve for the following reasons.
1. No pressure sales style.
2. Helped me get the options I wanted, with telling me the things that were truly "extras".
3. Helped me sort through other brands weaknesses and strengths.
4. But possibly the biggest selling point. The Bullfrog brand has the best options for jets I can find anywhere for any price. The choice of various JET PACK seats that can be chosen, moved from various locations in the tub, and even buy another option in future should another body part fail that needs special treatment. I tried many jet packs out at long pond, chose a wide range of styles, and have had fun moving them around. Spouse loves sitting in warm water, and having the gentle water fall style jet packs, I usually opt for the heavy blasting!
5. Finally Steve and crew delivered the tub for me and placed it, and I handled the wiring. Only a short delay incurred from supplier getting the unit to Long Pond.
Complaints???
Barely any. Possibly surface of inside of tub is so smooth it is a bit slippery. I may apply something to add grip to help avoid falling some day.
LB Moosup, CT
November 25, 2015
After contacting several other spa retailers, we decided to purchase a hot tub from Long Pond Hearth and Home because of Steve's positive attitude, honesty, and responsiveness. We had exceptional service from start to finish. The contractor Steve recommended to build the platform and decking around the hot tub is also incredibly fair and trustworthy. (He even recommended a mason who did top quality work at a reasonable price). I think you can tell a lot about a business by its associates and their character. I would highly recommend Long Pond to anyone looking for high quality products at a fair price with attentive customer service.
September 22, 2015
jpetrarca37
Average rating: 5 out of 5 stars
I went to Long Pond Hearth and Home in Connecticut to shop for a Bullfrog Hot Tub. They are located about 45 minutes away from my house. They were very helpful and I immediately felt comfortable with them. Note that I did not feel comfortable with my local dealer in Rhode Island. The RI dealer insisted I would need a crane to place it on my deck. Stephen spent a significant amount of time with my wife and myself explaining all the options and features of the tub. I made a video of the access points to my deck to show Stephen. He assured me they would deliver the tub without a crane. He threw in a selection of chemicals along with detailed instructions on their usage as I had never even owned a pool.
Stephen entered the order for the tub the next business day and it arrived a few days later. As soon as it arrived Stephen contacted me about immediate delivery. Stephen and the crew arrived promptly on delivery day and had the tub up on my deck and installed the cover all in less than an hour. Note that I did not have to wait around for hours on my day off for the delivery, they were on time.
From start to end it was a total pleasure to work with Stephen at Long Pond Hearth and Home. The price for the tub was more than fair, the delivery was safe and quick with no damage to the tub or to my property, they cleaned up all extra packaging materials, they spent time reviewing the features with me. All in all, a really good dealer. I would highly recommend them to anyone.
John
July 23, 2015
Dale Bunn Photography
Average rating: 5 out of 5 stars
Excellent product knowledge and customer service. Quality inventory at competitive prices. They have a large beautiful showroom with lots of creative ideas you can see and touch. Great local service oriented business.
April 8, 2015
tripphollow
Average rating: 5 out of 5 stars
We were looking for a hot tub and checked out a couple of different stores. When we went to Long Pond we were impressed with the quality of the product. In addition the knowledge Steve had on the product he was selling was clearly the selling point.
Since I purchased my hot tub I also purchased a gas stove and Steve went out of his way to find the specific stove I was looking for.
When I am in the market for another product that Long Pond carries that is where I will go.
March 25, 2015
We are very happy with Long Pond Hearth & Home. Steven and his tech team has been invaluable to us as we update our antique home. Their knowledge and experience helped us in our heating needs while keeping with the charm of an old farmhouse.
We would highly recommend them!
March 23, 2015
Back to Navigation
1 Ideabook
Contact Long Pond Hearth and Home
Find Hot Tub and Spa Dealers to Help Get the Job Done
Tired of reading all the DIY tutorials? We are here to help. With over 1 million home professionals on Houzz, you’ll easily find the trusted Hot Tub and Spa Dealer for your next project in Wauregan, CT.
Read Reviews from Wauregan Homeowners Like You
Read homeowners reviews before hiring the Hot Tub and Spa Dealer to help with your project in Wauregan. If you have questions, read other homeowners’ reviews or our discussion forum for a second opinion.
Easily Contact Trusted Hot Tub and Spa Dealers
If you’re browsing Houzz and have a contractor in mind, then you’ll quickly find that requesting a quote is easier than ever. From one simple dashboard, you can manage all the Hot Tub and Spa Dealer quotes you got.
Frequently Asked Questions
How is Long Pond Hearth and Home rated?
Long Pond Hearth and Home is currently rated 4.9 overall out of 5
What services does Long Pond Hearth and Home provide?
Long Pond Hearth and Home provides the following services: Fireplace Installation, Pellet Stove Installation, Hot Tubs Sales
Where does Long Pond Hearth and Home provide services?
Long Pond Hearth and Home provides services in the following areas: Abington, Ballouville, Baltic, Brooklyn, Canterbury, Central Village, Danielson, Dayville, East Brooklyn, East Killingly, Eastford, Foster, Hampton, Hanover, Jewett City, Killingly Center, Lisbon, Moosup, Oneco, Plainfield, Plainfield Village, Pomfret, Pomfret Center, Rogers, Scotland, Sterling, Wauregan, woodstock
Hot Tub & Spa Dealers near Wauregan
Danielson Hot Tub & Spa Dealers · Jewett City Hot Tub & Spa Dealers · Lisbon Hot Tub & Spa Dealers · Moosup Hot Tub & Spa Dealers · Pomfret Hot Tub & Spa Dealers · Preston City Hot Tub & Spa Dealers · Sterling Hot Tub & Spa Dealers · Foster Hot Tub & Spa Dealers · Ashford Hot Tub & Spa Dealers · Canterbury Hot Tub & Spa Dealers
Professional Categories in Wauregan
Wauregan Cabinets & Cabinetry · Wauregan Carpenters · Wauregan Decks, Patios & Outdoor Enclosures · Wauregan Door Dealers · Wauregan Driveway Installation & Maintenance · Wauregan Fence Contractors · Wauregan Fireplaces · Wauregan Glass & Shower Door Dealers · Wauregan Handyman · Wauregan Flooring Contractors
1 Comment