Elegant Concept Interiors

Thank you Dr. Perez! I love your style and my puppy loves being in your care. Much success

Thank you for the kind words Marlene, you and your family were a joy to work with and your open mind made the creative process AMAZING, thank you.

Thank you Ula,

It was a pleasure working with you and your lovely family!

Thank you Debbie! It was such a pleasure working with you! I look forward to having the opportunity to work with you again!

Thank you for your feedback, you were a pleasure to work with and very open to collaboration which made the project fun and fabulous ! Thank you for taking the time to review my services.

Thank you Susan you were a pleasure to work with!!!

ECI was engaged by this client for a period of three weeks, before the engagement was mutually terminated. ECI was asked to create a design direction for a few areas in the client's home, during our design development, I had a family member become seriously ill and hospitalized. As a result, our work product to the client was delayed by 1 week. While the reason for this delay was communicated, it was clearly not understood or deemed to be acceptable by the client.

Despite the situation, the design concept was presented to the client and from that point on the engagement became challenging, in that the client seemed to not want to communicate openly with me as the design professional to share ideas and create a beautiful space. The design process with a client must be collaborative, with the client taking the time to communicate their desires and the designer having the opportunity to address them.

While I never want to disappoint a client or fail to meet a deadline, i make no apologies for taking care of my family. In the end, I asked the client what she wanted to pay for, and promptly issued her a refund for the balance of what was remaining on her deposit. As a professional I value all feedback positive or negative and would like to thank this client for sharing her thoughts. I wish her all the best in her home improvement project.

Thank you Frank,

You and your team are wonderful I I can always count on them being professional and providing my clients with exceptional customer service.

Thank you Marissa, you and the Neat Method team are amazing organizational professionals it is a pleasure working with you