

Susan Muschweck Interior Design, LLC
About Us
Services Provided
Basement Design, Bathroom Design, Bedroom Design, Closet Design, Color Consulting, Custom Bathroom Vanities, Custom Beds, Custom Blinds & Shades, Custom Bookcases, Custom Built-ins, Custom Cabinets, Custom Entertainment Centers, Custom Fireplace Mantels, Custom Furniture, Custom Home Bars, Custom Kitchen Cabinets, Custom Pantries, Custom Rugs, Custom Shelving, Custom Storage, Custom Table, Custom Walk-in Closets, Decluttering, Design Consultation, Dining Room Design, Downsizing, Entry Design, Floor Plans, Furniture Selection, Home Office Design & Construction, House Plans, Interior Design, Kids Bedroom Design, Kitchen Design, Laundry Room Design, Lighting Design, Living Room Design, Mudroom Design, Nursery Design, Playroom Design, Project Management, Space Planning, Sunroom Design & Construction, Home Office Design
Areas Served
Allison Park, Arnold, Aspinwall, Avalon, Bakerstown, Bellevue, Ben Avon, Ben Avon Heights, Blawnox, Bradford Woods, Bradfordwoods, Callery, Cheswick, Cranberry Township, Cranberry Twp, Curtisville, Emsworth, Etna, Evans City, Fernway, Fox Chapel, Fox Run, Franklin Park, Gibsonia, Glenfield, Glenshaw, Lower Burrell, Mars, Millvale, New Kensington, Oakmont, Pittsburgh, Russellton, Saxonburg, Seven Fields, Sharpsburg, Springdale, Tarentum, Valencia, Verona, Warrendale, West View, Wexford, Zelienople
Awards
Susan has the honor of receiving the Best of Houzz Award in 2014 & 2015, and is the winner of the 2013 Torch Award, Better Business Bureau, for ethics. Susan has been reviewed by many past and present clients on Houzz.com.Please take time to read these positive and varied comments by clients.
Category
Business Details
Business Name
Susan Muschweck Interior Design, LLC
Phone Number
(412) 427-5971
Address
Gibsonia, PA 15044
Followers
Credentials
90 Reviews for Susan Muschweck Interior Design, LLC







This type of project required us to go beyond traditional design work. From the beginning, we coordinated everything on our homeowner's behalf, starting with meeting our trusted general contractor, painter, carpet installer, and floor refinisher to procure quotes for all the repair work needed. We also researched and selected new carpet, tile, and faucets. Once we had everything in place, we provided the quotes for submission to the insurance company.
Once the insurance approvals were in place, we got to work scheduling and organizing the flow of the contractors, ensuring that they could fit this unexpected project into their busy schedules. Thanks to our established relationships with them, they were able to prioritize our project and meet our client's timeline. From there, it was all about making sure every detail was accounted for—from ordering materials to coordinating the order of operations. and overseeing each phase of the restoration on site.
It was a lot of moving parts, but we're proud to have been able to ease the homeowner's stress and ensure that every aspect of the repairs were handled seamlessly.

We take great pride in not only delivering high-quality design but also ensuring clear communication and a smooth, stress-free process. Knowing that we exceeded your expectations means the world to us. Your feedback about our team’s work ethic, how we handled the logistics, and how Fletcher was cared for throughout the construction really warms our hearts—thank you for noticing those little details.
We truly appreciate your kind words and look forward to the possibility of collaborating with you on future projects!









The fixtures selected and installed in the updated bathroom are all made-to-order, solid brass fixtures in a French Gold finish, purchased from SPLASH in Cranberry Township. The original fixtures took four months to arrive, but we were aware of this turnaround time, and planned the start date in accordance with the arrival of the fixtures. Before we start any job, we have all materials on deck.
When the homeowner’s son asked for an additional grab bar to keep on hand for possible future use, we reminded him that these are made-to-order and take months to arrive. He still approved the purchase and cost.
This additional grab bar took three months to arrive. It was paid for on November 20, 2023 and delivered on February, 28th, 2024. In the interim, we updated them regularly to inform them of the status.
This turnaround time did not impede the project, as the beautiful bathroom was complete with all grab bars already installed. This extra grab bar was a request, after the fact, only to be put in storage.
Two weeks before this extra grab bar was to arrive, the homeowner notified us that he purchased a grab bar on Amazon, which he incorrectly believed was the same. In fact, it is a sub-par piece. It is not the same brand, finish, or quality. However, he demanded a refund for the French Gold grab bar. We explained that the grab bar is made-to-order and non-refundable.
In order to appease the homeowner, we hand delivered their requested, extra grab bar once we received it, along with a check for a full refund, at our loss. This goes against our Terms and Conditions, which the homeowner had reviewed and signed. These terms clearly state the following:
"Once purchased, most items cannot be returned or cancelled. Requests to do so will be assessed on a per-item basis with no guarantee of return or cancellation. Custom items cannot be cancelled or returned."
In 30 years of business, I have never received a complaint. I have almost 100 5-star reviews on Houzz.com. I have won the BBB Torch Award for Ethics twice and a runner-up once. I pride myself on my customer service and my ethics.





























53 Comments