Designers Showcase Inc.

My wife and I are very pleased with the renovations to our kitchen and the update to our downstairs bathroom. Even though it was more money than we had originally intended to spend on these projects, we are very happy with the quality and workmanship of the project. Designers Showcase employees were very professional, hard working, detail oriented and always left a clean work site at the end of the day. DMJ Fonthill, Ontario

In late 2019 we had EJ and his team install our new kitchen. They were great to work with in the design process and had ideas that my wife and I would never have thought of ourselves. Besides having to traverse a change in the company when Gayle left, and some mild communication issues (from both sides) and some factory delays that were out of EJs hands at the beginning of the installation, we had a great experience. The crew working in our home (Dana and Peter) were top notch. They consulted us consistently when things were not exactly going to plan, offered multiple options and delivered a great product. We love our new space, we enjoyed working with this team of professionals and would love to do so again in the future. Welland, ON

It has been such a pleasure watching the professional work crew from Designers Showcase work so hard and efficiently to make our home look so amazing. The workmanship and attention to detail speaks for itself. E.J. is truly a professional. My husband and I went to visit E.J. at the show home in Stoney Creek and let me tell you it was absolutely amazing. He gave us the grand tour and it was truly remarkable to see how the rooms were set up and the attention to detail. When E.J. first walked into our home the first thing he did was do a drawing with measurements. It took approximately 50 days from start to finish to complete our kitchen with white uppers, grey lowers, a white counter top with small grey veins running through it, granite sinks, faucets, lighting and paint. He also installed new flooring throughout the kitchen and living room (open concept). Jo-Ann helped us make our home so cozy and inviting with selection choices. My husband and I could not be more pleased and we want to thank Designers Showcase for all the hard work they did. DRMC, Welland, ON

Designer showcase was super helpful in finding us the products/ materials we were looking for when designing our custom kitchen. They fit into our budget, timeline and were very accomodating when working with us. They installed our kitchen on CANADA DAY long weekend to beat the presence of our new born baby that came 4 days ish after install. Any deficientcies were addressed and corrected as timely as humanly possible. One thing I liked is how welcoming they were to our kids when we brought them in before knowing what we were even looking for. We weren't shunned out because we were a young family with loud kids, but welcomed, helped, and presented with a good plan for our kitchen after telling them our needs and wants.

We had Ej design and install our kitchen. At first he was very accommodating and agreed to our requests regarding the hardware and taps. We decided to go a head with them and as we started to discuss the design in more detail Ej changed his story on what was agreed on (lessen learned by us to get everything in writing). They installed the kitchen and it was very nice. Upon closer inspection we found a damaged area on one of the cabinets where a nail was driven through to far. We asked for the panel to be replaced as it was quite noticeable but he refused and hired a guy to come and cover it up, it still looks like crap. In the end my advise if you are using this company would be to get everything in writing and hold back 25% until you have inspected the workmanship.

We contracted EJ and Gayle to come up with a design for our kitchen. They appeared to be very professional and in our initial meeting we verbally discussed our requirements: open concept where guests can enjoy the view of our back yard while at the same time talk to the cook (me). They quoted us $350 per hour and EJ said it would take 10hrs (with revisions to accommodate our feedback already included). Considering that a our budget is around $50k, it didn't sound too bad and we paid a 2.5k deposit. After not hearing a single word from them for 3 weeks, we followed up and were able to schedule a review of the preliminary drawings. However, EJ had already planned every detail of the design - which would have been nice if he 1) had considered our requirements 2) didn't have spend 16.5hrs on it. EJ's design for our 1000+sqft kitchen only included seating for 6 people in a straight line facing away from the backyard. Moreover, the stove was placed almost at the opposite end of the kitchen. During our initial meeting, I already raised concerns over this specific stove placement but he simply ignored my input. With regards to the time spend, he reduced his hours to 14 by himself and after some negotiation to 12. Nontheless, any changes to accommodate our feedback would cost extra (as he put it: nothing in this world is free). After this experience, we consulted with our lawyer but the amount is simply not worth pursuing. We met EJ and Gayle again at their show home in stoney creek and EJ came up with a different design by himself - a simplistic drawing of a hibachi grill that he made fun of. Any changes to accommodate our input would cost extra. The quality of their work in their show home is ok. However, due the severe shortcomings in the design and the very poor process, we decided to cut our losses and start over again with someone else. If you still decide to go with EJ and Gayle, I highly encourage you to get everything in writing - especially if they say that you don't need a formal contract!

Designers showcase was a great company to work with! EJ is very detail oriented and it's obvious in the final product. He listened to my wants and needs and made sure they were reflected in the design, all the while staying in budget. When it came to installation, EJ made sure everything was done on-time and to specifications. His trades were very professional and courteous and even took time to explain the process. Nothing is overlooked, and the result is my dream kitchen; I consistently get compliments on my kitchen and I look forward to using it for many years to come.

EJ has great ideas! Love his design ability - creative yet sensible. Pleasure working with him and his crews. Always appreciate their attention to detail and focus on getting the job done on time (no matter what it takes!) Gayle Baltjes President Star Tile Centre

My recent kitchen renovation, undertaken by Designers Showcase Inc., was a pleasant and surprising experience. I was actually dreading a kitchen reno, but their expert trades and personal attention to my concerns made this job flow with ease. All the staff, from the top down, was very experienced and knowledgeable. Designers Showcase kept to my budget and met the deadlines. Renovating the kitchen was a good decision on my part and I could not be happier with the results. I would highly recommend them. J Clark