Kinetic Kitchen and Bath

We absolutely love our new bathroom! From the start, Tina and Vic helped us design and choose every detail — from the tile to the fixtures — and made the process so easy. Ryan did an incredible job bringing it all to life with flawless workmanship and attention to detail. The whole experience with Kinetic Kitchen and Bath was smooth, professional, and exceeded our expectations. Highly recommend!

I would NOT recommend using Kinetic for any project needs. The customer service is terrible, the staff is fairly incompetent, and even dismissive and rude at times. Several mistakes were made during our kitchen project by Kinetic staff. Our cabinets did not fit the space as designed because the designer measured wrong. We had to wait twice as long for our cabinets than we were told we would have to. We had to send product back because of damage or not properly fitting because of the errors. We were shorted hardware. It took almost 4 months to get everything we ordered in an acceptable condition. We were told repeatedly that there was only one person working there and that’s why we weren’t receiving any information. Not an excuse for terrible customer service and subpar quality product. When we raised these concerns the owner told us that’s just how construction goes. TERRIBLE experience.

I would not recommend doing business with Kinetic Kitchen and Bath. I think they have nice cabinets, but their flooring is nothing special. Here's what I would recommend: get cabinets and countertops at Kinetic Kitchen and Bath if you want to. For flooring, I would suggest buying the flooring yourself, and then telling your contractor that you will supply the flooring (that is, take Kinetic Kitchen and Bath out of the equation for flooring). This way, if you have a problem with the flooring, you can return it to the big box store. Kinetic Kitchen and Bath's return policy on flooring is no good to you if you have a problem with it because the flooring is custom made, and they might charge you a restocking fee (even though you did nothing wrong).

I was beyond impressed with the service at Kinetic Kitchen. I had a tight space to work with and a bit of a tight budget so I was anxious about the project right from the start. Chelsea was so patient with me. She assisted through the entire process and helped me to stay on budget. The staff is professional and friendly all the way from Mary in the office to Ruben the driver and I can’t say enough about Corey and the install crew. I just love my kitchen and already get so many compliments from my friends and family. I’m not sure why I was so nervous, Kinetic Kitchens did such a great job that I have decided to do my master bathroom in the fall!

Working with the kinetic team was the best experience! They were upfront and honest through the whole process. Our bathroom turned out beautiful!! A great family owned business who really put the customer first and go above and beyond what any other retail store would have done for us!

Such a beautiful job!!! Love my new kitchen cabinets and can't wait to work on our bathroom next! Very professional and Brittany has such an eye for design was super helpful with pulling everything together and came.out better than I could have imagined. LOVE LOVE IT!

Working with kinetic made my kitchen remodel such an easy and exciting experience! I felt so overwhelmed starting out with this project and trying to find a contractor that was reliable, available, and experienced so finding out that kinetic had their own team of contractors made going with them an even easier decision! The kitchen design turned out beautiful and the install was seamless. I will continue to use them for any of our future projects!

I have been extremely impressed with Kinetic Kitchen and Bath from start to finish. The entire team is super friendly and were willing to do whatever it took to achieve the look and feel I wanted for our kitchen remodel. I highly recommend anyone looking for a kitchen or bathroom remodel to turn to Kinetic. They are also a small family owned & operated company which I love to support!

Kinetic Kitchen and Bath did a complete kitchen remodel as well as creating an adjoining laundry room. Great ideas. The staff is professional and completed project in a timely fashion. Highly recommend this terrific team!

Fun with Kinetic Kitchen and Bath, a cautionary tale. I wanted to install a very basic desk area in the end of my great room. Could I do it myself? Probably. Would it look it? Definitely. Tried to find a carpenter to take it on, without luck. Kinetic had done my bathroom really well a few years ago, so I stopped in on May 8 to see if they would do it. Signed off on the design May 12, half down. About 13x9 feet, three filing cabinets, 5 foot closed cupboard, two shelves, and L shaped vinyl countertop. $9487.48. Seemed expensive, but you pay for quality. Given a mid July installation date. I called the end of July, our materials would be in August 11, installation within a day or two. I called the end of August. Cabinets would be delivered September 6, installed on the 7th. Hmm. Delivery on Labor day? Maybe they are making up for lost time. Phone call the next day, haha, we don’t deliver on Labor day, but they will be there at 7:30 Tuesday morning. 8:00 Tuesday morning I called to find out where they were. Oh, haha, nobody emptied the truck on Friday evening, so we had to do that before loading your materials. Should be there by 8:15. 8:30 delivery begins, no installer in sight. Delivery guy wants a check for the rest of the money. Not until its installed, sorry. Puts me on the phone with someone in the office who wants to argue with me. Fine. Come here with a refund for what I’ve already paid, take your materials and leave. 9:15 the “carpenter” shows up. I wrote a check for half of what I still owed. This kid had lots of expensive tools. Skills, not so much. Pulled up the baseboard molding to cut for cabinet install. Cut it one inch too big, put the molding back but didn’t tack it into place, Shelves ended a half inch from the wall they were supposed to butt into, and went from flush to half an inch out on the wall they were attached to. Next up, counter layout. September 9. Can’t install, until he has room for overhang on the end next to the cabinet. September 17. New carpenter, this time with skills, gets everything ready for counter installation. September 27. Counter installation by Shell. Real pros, outstanding job. October 14, finish carpenter comes to fix what he can. Does it look ok? Yeah. But I went to a cabinet installer expecting cabinet maker quality. Were the material delays their fault? No. Was the attitude from the office and not keeping me informed of progress? Yes. Moral of the story: Just because you are a repeat customer, don’t expect a repeat performance.

Kinetic Kitchen brought my kitchen to the 21st century! Working with designer Bethany made the experience less intimidating and more fun than I imagined it could be. I was so impressed with the pride of workmanship of every professional who worked on this project with us. They will be the first I contact for our next home project. Thank you, Kinetic Kitchen, for my dream kitchen experience! Judy Buffalo, NY

We had the nicest experience when completely gutting and remodeling our small kitchen! It is absolutely beautiful. Our designer, Bethany, was so insightful and seemed to really hone in on what was in my head. The project manager, Sean, was very knowledgeable and helpful. The workmanship is wonderful. I have my dream kitchen!