TOP DRAWER | Luxury Home Builder
New Rochelle, NY 10804
Basement Design, Bathroom Design, Custom Bathroom Vanities, Custom Cabinet Doors, Custom Cabinets, Custom Countertops, Custom Kitchen Cabinets, Custom Walk-in Closets, Drafting, Floor Plans, Home Additions, Kitchen Design, Laundry Room Design, Mudroom Design, Pantry Design, Project Management, Vanity Installation, Wine Cellar Design
Borough of Bronx, Byram, Cos Cob, Dobbs Ferry, Eastchester, Elmsford, Glen Cove, Greenwich, Harrison, Hartsdale, Larchmont, Mamaroneck, Mount Vernon, New Rochelle, Pelham Manor, Port Chester, Rye, Rye Brook, Scarsdale, White Plains, Yonkers
Best of Houzz Service Winner 2014, 2015 & 2016
The construction was done poorly, plumbing and electrical was also done without consideration of where appliances location was going to be, by the time we showed up with the kitchen to install it, the ceiling was so badly done that we went out and bought you new crown molding, painted them and re-installed them at no cost to you just to correct a problem we did not create, still you refuse to pay. We’ve been in business for over 25 years, sure we are not perfect, we are going to have a few unsatisfied customers along the way, and to think otherwise would be naïve.
Let’s address your Island. First of all it was not installed at the wrong height. Your island is 36” high, your plumber installed your Rangetop with galvanise piped at the wrong height, we went back twice and told you to have it redone with a flex pipe so we can adjust the Rangetop but perhaps it was not done. Based on your review, it seems like it was not done so you patched it in with ¼” plywood. It’s hazardous and not something we would have done. Why didn’t you talk about the microwave cabinet that we reconfigure for you at NO COST because you went out and bought the wrong microwave?
In regards to the cabinets: The company who you bought your cabinets from offered to come out and look at the two cabinets that had some paint marks on them and replace them if necessary, you said it was okay and that you did not want to pull them out, the company still sent out a repair kit to you anyway.
In regards to the oven: Both you and your husband were told that the electrician put the outlet in the wrong location and he needs to come back and move it so that the oven can be push back further.
However, even after unjustly posting that negative review on an incomplete project, we’ll be more than happy to return to complete your kitchen as long as you adhere by our contract and pay what is owed to us.