Ketron Custom Builders

continuation of my review.... 5) Travis has a very dedicated team that has little to no turnover. His contractors have been with him for many years. This is rare in the industry. Jarred was on our site daily and is exceptional. He kept the project running smoothly, knew every detail and square inch of our home. Shari was amazing with communication, design choices, billing, ordering, and keeping Travis in order (haha). Dustin is an outstanding craftsman who built many beautiful custom bookcases, desks, and tables in our home that we get compliments on continuously. Corey, Dave and Mason were also wonderful to work with that are highly professional, skilled, and have an exceptional eye for detail. 6) Travis is a straight shooter. He will ALWAYS give an honest opinion. He does not gaslight. He does not placate the home owners. We appreciate this. 7) He is the most honest builder we have ever worked with. All the books are open. He is very upfront, organized and transparent. Any time we had a cost question, he was happy to explain and had documentation presented quickly. 8) Travis is EXTREMELY ACCESSIBLE. His follow up care is remarkable. He responds very quickly to any query and always has a plan/fix ready. We have been in our home for over 1.5 years and he is still happy to come over to help out when needed. 9) Many of our friends have completed custom home builds over the last decade. 90% absolutely despised the process and have a poor relationship with their builder. We always relate that we absolutely love Travis and the KCB team. We had a stress free experience, and would refer Travis to everyone without hesitation.

We would 100% recommend Ketron Custom Builders! Ketron Custom Builders built our home 1.5 years ago and we couldn’t be happier with our choice. There are many reasons why we would recommend KCB to anyone and everyone and here are a few reasons: 1) Regarding the Budget: Travis was not just realistic on the build costs, he was also able to stay on budget throughout the build. Several of our friends who had also built their homes & used other builders had large and unexpected expenses to pay for at the end. 2) Our project was larger than the norm and complex. It was not just a simple home build, but also required a tear down of the original home on the property, removal of a septic system and a water well, then needing a conversion to city utilities. This was while on a remote part of land far off the street. This required a tremendous amount of planning, permits, & organization. Travis was able to manage this huge project with ease. 3) EXTREMELY CLEAN BUILD SITE. KCB was courteous to our neighbors and the environment regarding cleanliness of the exterior worksite. He made sure the construction debris was always picked up, and made sure our shared driveway with the neighbors remained clean. The interior worksite was always clean and organized. The crew shop vacuumed and organized the worksite at the end of each day. Even our Interior Designer who works closely with other builders marveled about the pristine nature of the work site compared to her other projects. 4) BOUTIQUE BUILDER. Travis takes on very few builds at once. This is rare in the industry. He does not have coinciding new builds running at the same time. This leads to his utmost attention and efficiency being devoted to the build. There is a GC on site EVERY DAY. There is no work being done by subs unsupervised. They treated our build and property as if it were their personal home. Travis is also very hands on. He was seen countless times getting his hands dirty alongside his team to ensure quality. I have seen many builders in our area who don’t look like they have ever been muddy a day in their life. 5) Travis has a very dedicated team that has little to no turnover. His contractors have been with him for many years. This is rare in the industry. Jarred was on our site daily and is exceptional. He kept the project running smoothly, knew every detail and square inch of our home. Shari was amazing with communication, design choices, billing, ordering, and keeping Travis in order (haha). More detail on next review. I was limited on characters.

Travis and his team truly set the bar extremely high for the Columbus market. These guys did a fantastic job completely redoing my staircase and flooring in a beautiful solid white oak, sand in place, with each board cut to specific length thereby leaving ZERO seams. And with a custom applied finish the result gives a bleached oak appearance. Very modern. They also updated all of the trim in my house in a custom format lending a contemporary design detail to an industrial townhouse in the short north. This work has elevated my home in aesthetic and it couldn't have turned out better. I'm thrilled with the outcome and look forward to tackling other projects with the Ketron Team!

We had a great experience with Ketron on a major first floor renovation. Thay were able to interpret our vision, take it to the next level, and came to the table with efficent and edited suggestions to get to our goal. Appreciated their strong work ethic, attention to every little detail, and amazing daily clean up and overall cleanliness. The project turned out better than we could have ever imagined!

We hired Ketron Custom Builders in 2014 for an extensive remodel of our 1880 Victorian Village home. Despite encountering numerous structural deficiencies during the project, Ketron worked with us every step of the way to make the best choices for us and our home. We brought our own decorator to the mix and Ketron was able to work with him throughout the entire process; we really appreciated willingness to collaborate through every step of the process. We came to appreciate Ketron's attention to detail through every phase of our project from inception to finishes.

When looking for a contractor to remodel your home, you want experience, creative talent, diligence and integrity. We found all of that plus more with Ketron Custom Builders. We hired Ketron to convert our unfinished attic space into a master suite. The scope of the project involved challenges unique to a Victorian home that Ketron managed with skill and attention to detail. All members of the team are knowledgeable craftsmen that share a commitment to quality. From the basics to the finishing touches, they helped us to make design decisions that would create the space we wanted. Communication was excellent with team members and we trusted them to be in our home. Their professionalism and reliability was unbeatable. The completed renovation was an amazing transformation into a functional retreat in our home. It was a great experience and we would highly recommend Ketron Custom Builders for any home project.

Scope of the project: Complete kitchen and partial first floor renovation. Early on in the contractor interview process, it was clear that this company was different. In fact, they were hired after only a few short meetings. Especially attractive was the fact that they possessed the ability to complete the design as well as the material and appliance selections in-house. Not to mention the experience and no-nonsense attitude of the husband and wife ownership team. The project was completed ahead of schedule and would have been even more so if not for a delay in shipment of one of the materials used! Ketron personnel are extremely professional, courteous and its evident in their work how much pride is flowing through it. They use what they call a "lead carpenter" who doubles as the site supervisor who is responsible for the home when work is going on. The level of comfort we felt with this arrangement was second to none. Although we did not need to vacate the premises during construction, often we were unable to be onsite due to other obligations. We necessarily had to put a high level of trust into whomever we chose as the contractor and Ketron did not disappoint. Simply put, Ketron is synonymous with trust. It truly was both rewarding and fun to arrive home in the evening to find the project changing on a daily basis as it progressed toward its completion while never having to worry about who or what was going on at the house!!! The final result of the project was better than we could've imagined. We still cannot believe the attention to detail and quality workmanship that was used. The end of the project was almost bitter sweet as we felt like we wanted the relationship to continue. How many times have you felt that way about a service provider?? In fact, we almost immediately began to consider what the next Ketron project would be in our home!!!

Ketron Custom Builders did a complete renovation of our kitchen including custom cabinets by Cooley, granite countertops, a relocated island, a new lighting package, rerouted heating and electrical systems and flooring. The quality of their work was excellent. Travis and Shari Ketron were most helpful in the design and selection process. The lead carpenter Jarred Wilson did superb work himself and was also a conscientious supervisor of the sub-contractors. We always felt that he represented our interests often much better than we could have done ourselves. Ketron also arranged for the staining of a wood floor in the living room and the installation of a floating wood floor in a passage way. Again the work was of very high quality. I give Ketron Custom Builders an excellent evaluation and would strongly recommend them. David & Lesley Hothersall

Ketron Custom Builders turned our screened in porch into an eating area, expanded our laundry/mudroom, and expanded our garage. This project involved interior and exterior finishes. Throughout the entire process, Ketron builders proved to be extremely professional, curtious, organized, and easy to work with. It was a great experience, and I would highly recommend them to potential customers.

I interviewed at least 5 contractors before I hired Ketron Builders. My husband is a new paraplegic and as a result, our needs were different than most. It was critical that they were met. Had I gone with the first contractor I talked to, we might have ended up with a nice bathroom, but it wouldn’t have worked for someone in a wheelchair. We needed Ketron Builder’s experience with universal design. Our bathroom was very small, with no possibility of wheelchair access. Ketron figured out the best way to expand the bathroom space so my husband could have a spacious wheel in shower. In addition, they took a lot of time and care working with him to get the positioning of the grab bars, the toilet, the sink and the linen closet just right for his ease of use. That was impressive and they got it right. From my perspective, Ketron had the needed credentials and experience. I got a very attractive, functional bathroom that matches our older home’s décor, and I was only without a shower for 4 days. How they did that was pure magic. I would and have recommended them to others.

We have worked with Ketron Custom Builders on 4 projects, a large backyard patio and outdoor fireplace, beer taps, custom interior barn door, and interior remodeling/basement project. Their workmanship and attention to detail is outstanding. Travis and Shari have a great process, including thorough and creative designs and ideas and great customer service throughout the entire project. The final products have exceeded our expectations. The project managers are also excellent craftsmen, as well as people you can trust to be in your home when your not home. We certainly would recommend them for any projects and will definitely be continuing to use them in the future.

I appreciate the uniqueness of all Ketron Custom Builders' designs, i.e. the built-in keg taps in the Granville kitchen remodel and the recycled slate barn roof tile table. Their work is always carefully thought out and well planned. I highly recommend Ketron Custom Builders.