Prestige Kitchen and Bath

We are happy that we decided to work with Prestige to update our kitchen by replacing our countertops, sink, faucet and backsplash. I had a great initial phone call with Ron, the owner, who was friendly and informative. After that, we worked with project manager, Joyce, who was amazing! She was friendly, professional, knowledgeable and very responsive. She helped us pick out great products for our kitchen and then really went above and beyond when the project hit a few snags as home improvement often does. The workmen were prompt and professional.

We remodeled two bathrooms with Jessica, Chris, Jakub and the team at Prestige. They were so lovely to work with, they answered all of our questions and were incredibly thorough and accommodating. This being our first renovation in the home we weren't sure what to expect but they made it very easy and Jessica had great design suggestions.

We could not be more pleased with the service and quality we received from Prestige Kitchen & Bath. Ron runs a wonderful company. We worked closely with Jane throughout the process. She was patient, informative and very quick to respond and assist with any questions or concerns we had. Jakub, our Project Manager, was so easy to work with. During the renovations, he communicated with us daily, providing updates and stopping by to provide instruction and review his team's work each day. The workers were amazing! Very friendly, promptly arrived and stayed the full day to get the job as far along as possible and they were extremely clean. The job site and the surrounding areas of my home were cleaned each day. We felt like our project was their number one priority from start to finish. Each team member of the Prestige family put their best foot forward to ensure we had a great experience and a beautiful bathroom. Jane and Jakub completed the project under the time frame promised. Never did I feel the quality of work was impacted to hit that deadline...but was grateful it was a priority to make sure we still completed in the time frame we discussed. We would work with them again in a heartbeat! Thank you, Ron, Jane, Jakub and team!

Working with Ron and Jacob was fabulous. I now have the bathroom of my dreams! It is even better than I could have imagined. The team was great, very professional.

We were very pleased with Prestige Kitchen and Bath after they remodeled our two bathrooms we had them remodel our kitchen too! Very professional staff and the quality of the work was outstanding. The project started when they told us and the kitchen was finished on schedule. We highly recommend them!

We remodeled our master bathroom. Project came in on time and on budget with no major hassles. Very professional all the way, kept job site very clean, no major disruption to our lives. Jessica and Miro are excellent with the planning and installation. Highly recommend this company.

We were very happy with Prestige re-working one of our bathrooms. Fantastic workmanship. Specifically, Chris handled the tile work and drywall was very nice and clean. Kept the workspace tidy every day. Not trying to take away from the plumber, electrician and project manager but Chris spend the most time on the job. We had a tight budget and Ron worked with us on it...we thank you for that!

We hired Prestige in the spring of 2019 to remodel two original bathrooms in our 50 year old home. We got four quotes from different contractors and Prestige was in the middle-high side of the four. We chose Prestige because they were very responsive, we liked their design ideas, and they were willing to work within the permit system of the village we live in. Two other contractors implicated that they would prefer to do the work outside of the permit system. I wasn't willing to do that. Joyce was our rep at Prestige. She listened to our ideas and needs and had several great additions that we hadn't considered. We had the plan in place to begin late spring but scheduling problems with summer plans on our end prevented the work from commencing. Prestige was very flexible with our schedule and were ready to go when our personal schedule allowed. Once the work began things went very smoothly. Prestige was here when they said they would be. While they weren't here every single day (we weren't their only job), I never felt like we were left behind. The entire job, once started, took about six weeks. The main contractor Jakob was very responsive with questions and kept us informed of what would happen when. It almost always happened when he said it would. Joyce also kept an eye on everything and was our main point of contact through the process. She checked in regularly either by phone or in person and any questions or concerns we brought up were addressed quickly and to our satisfaction. In any project there are unanticipated problems and this one was no exception. Prestige identified a roof leak we weren't aware of. A couple of phone calls and a few hundred dollars later the problem was fixed by Prestige the same day. We also ran into problems with the building inspections and some parts that didn't arrive when promised from the plumbing supply dealer. We ended up requiring some additional electrical work to satisfy the village permit process that Prestige was able to accomplish for us easily. Once the final parts arrived they were here within a day to finish up the final details of the job. To the best of my knowledge all of the workers used by Prestige are employed by them full time. I'm not a trades-men but I am a reasonably handy homeowner and know how to recognize quality work when I see it. These guys did a great job and they never cut corners. The quality of the work was top-notch and they were very respectful of our house. They did a good job of cleaning up the work site at the end of each day. Construction in the NW suburbs of Chicago is expensive and this job was no exception. However, I feel like I got good value for my money and the work was quality. I would recommend Prestige without question.

What a great company to work with! We were looking to do a light remodel on an existing Hall Bath and a more extensive remodel on a Master Bath. We looked into a few local companies and settled on Prestige. Ron connected us with Jessica, our designer, and she quickly came out to review the project. Jessica is fantastic!! She is a great listener to the client's wishes but yet suggests wonderful ideas that make you think about things differently! We started with the Hall Bath first wanting a design style which would be fitting for our teen sons - masculine but timeless. After the Hall Bath was completed, we moved to the Master Bath which was original to the house, so in need of some TLC. For the Master Bath, we wanted a classic clean style opening up the entire space. What a fantastic transformation! We are so pleased with both Baths! As for the process, Prestige was VERY accommodating with our schedules and were conscientious of our home. Our designer, Jessica, stayed involved throughout the process which was very reassuring. She checked in daily and was always available for any questions or assistance. I would highly recommend Prestige and Jessica to anyone who might be looking to update a bathroom. Love them!

I had a tub to shower conversion as well as a new bathroom floor put in. The shower walls are tiled and I have a built in seat. There was some old ugly tile removed from my bathroom walls. Then they finished and painted the walls. All of the workers were very skilled and professional. They worked long hours so that they could get the job finished. The end result...beautiful !!!

I would highly recommend Prestige Kitchen and Bath. Ron Smith and his staff were so easy to work with. Their suggestions were so helpful. The crew that came were great. They were always there when they said they would. They were hard workers and their work was great. I was able to stay in the budget I had planned on. I ended up with the dream kitchen that I always wanted.

Ron and Lindsey seem to be nice people, however, when I wanted to understand the pricing I was given, Ron refused to do so. He starts you off quoting a high number and claims to have lowered it so that he makes you feel good about it and think you are getting a great deal. I am in commercial real estate and work with contractors/construction all the time. To understand the pricing is not much to ask. He claims he does so many estimates that he doesn't have time, however, I know it doesn't take that much time as he had to get the numbers together to put his price together. The price was more than what I was looking to pay so I wanted to see where I could reduce costs on the project. He then said I would be too hard to work with so he was declining the job. He didn't want to look at ways to reduce the costs for me (ie reduce island size, etc). He simply didn't want to discuss how he got his numbers which makes me think he has quite a bit of profit in them. I understand making a profit and he is entitled to but just be honest about it. He is looking for less sophisticated people to work with so he can make more money. He may do great work...I can't speak to that but trying to understand the costs involved in a $30K project is not a lot to ask.