Backyard Creations, LLC

Backyard Creations did a job for me on 3/9/17 and I am not happy. SO I was suppose to be consulted for the work began and I wasn't. I understand his rationale that the job was completed in one week instead of four weeks out but I had no say so. No choice in the color of the river rocks that were laid out no design plan nothing, just came home and there it was. It is monochromatic and huge rocks, I don't have much yard or much of a flower bed. I needed river rocks to stop and erosion issue I was having when it rains. Everything I have read online says you need a liner under the rocks and soil. There is no liner so what is going to stop the water and soil from displacing. I am soooooo disappointed. The response to this speaks volumes about this company. No I did. It ask for small plants and that is not at all the problem, the rocks are the problem. Also we DID NOT talk about rock size. Further more instead of talking to me and addressing the issue with me or trying to fix it he demands his money and tried to defend his work. That's how customer service works? You make excuses instead of addressing customer concerns to fix the problem. I take back what I said about Rich. WoW. Please be mindful and do not use this company, his words and actions speak for themselves. Update: In back and forth emails with the owner he call me ridiculous and says he charges 600-800 for a drawing not the work. His work in that photo 1000 bucks. Is that customer service? You call them names and defend your work instead of trying to correct the problem. Do not use this company.

Backyard Creations created a comprehensive landscape design for my newly remodeled house, which included the installation of a new St. Augustine lawn in the front and back yards and five large flower beds adorned with crepe myrtles, dwarf loropetalums, knockout roses, blue point junipers, and other beautiful plants. The entire project was completed in a timely, professional manner, on budget, and with expert workmanship and high quality plants and materials. I am delighted with the project results and will use Backyard Creations for any future landscaping needs.

Backyard Creations recreated my patio area by building an arbor with stone booted posts. The side yard was leveled by building a stone retaining wall fencing, and landscaping the area with crepe myrtles, knockout roses, pink muhly grass, cleyera, abelia, yaupons, and hawthorns. I have received numerous compliments and now enjoy my patio as I never have. The area is beautiful. Working with Backyard Creations was a joy. Rich and his workers are professional, friendly, and exhibit a dedicated work ethic.

Backyard Creations designed my backyard to look like a garden park, rerouted our sprinkler system to accommodate the flowers and reworked all the flowers beds in the front and on the sides of our home. I have had people knock on my door and ask for their phone number because of the excellent job done. It was the first time in 10 years that our yard was chosen as the showplace of the neighborhood.

I would recommend this company to anyone. They are honest, always on time, and finish the job with excellence. They have designed and installed my complete landscape in my front and back yard. They have done beautiful stone work in my front and back yard.I have used them for several years and I will continue to use their expertise in the future.