Flourish Design Elements

We replaced an aging stair rail/post system in a production home, and wanted something different from other systems, yet classic. We went with the Papillon newel post, and VERY happy with it. Good customer service and timely delivery to schedule. Also Flourish worked well with my installer. Would like to recommend they update their website with more pictures and a little more user friendly.

Very professional, excellent customer service. We couldn't find a company in Alberta to make the newell posts we wanted and looked online for options. Found Flourish design's website and called and they were immediately willing to work with us to get what we wanted and for a reasonable price and shipping cost. Other companies gave us ridiculous quotes on any style of post except the boring standard posts and high shipping costs. Even when the posts arrived (and on time) and the box was opened, they sent an email telling us the posts were on their way and to let them know when they arrived. I did and told them about the open box and that the top of one of the posts had been dragged and scratched. They got back to me right away wanting to make it right and asking what they could do. It easily sanded out so there was no issue but the way they took responsibility to ensure I was happy was impressive. I would use them again and highly recommend them. Definitely a cut above other railing companies in design and service.

The team at Flourish were fantastic to work with......I am thrilled with the newel posts they made for my project. I cannot recommend Flourish highly enough......they deserve every success that comes their way!

I ordered a custom newel post from Flourish, and was extremely happy with both the service we received, as well as the quality of workmanship. We had a very tight project timeline, and were looking for something unique to our design taste, Flourish delivered on both. Delivery was quicker than we had hoped, and the design exceeded our expectations. We are extremely happy with our custom designed newel post, and will be sure to refer them to whomever is in need of a quality designed newel post. Redder.

We are a new client for Flourish Design Elements as of this year. We have been very pleased with the orders received. We are a custom stairs & railing manufacturing company that is very picky when it comes to quality products for our clients. It's a pleasure doing business with Tom Must and we will continue to order quality products from them.

I purchased a set of staircase newels from Flourish Design Elements. The craftmanship in their fabrication is impecable, and the design of the Eco Post from their Skyline line of products is unique and appealing, which complements a clean, transitional look to our home. The posts delivery was timely, the service staff was corteous and helpful. I highly recommend Flourish Design Elements.

Wow! We were so thrilled with the quaility of craftsmanship and the unique design. Flourish Design Elements was incredibly quick and easy to do business. Their professionalism was 5 star. We will definitely do business again with Flourish Design Elements.

I had the pleasure to work with Flourish Design Elements when I was the lead designer on the 2012 Princess Margaret Welcome Home Sweepstakes grand prize home in Oakville, ON. Scott and his team went above and beyond every step of the way. We required a highly customized design in a very short time frame and they didn't let anything stop them from delivering. Scott even took the time out of his vacation to call me long distance and make sure everything was working to our satisfaction. When the house was opened to the public, we received constant compliments on the newel post. It was a show-stopping addition to the front hall. We couldn't have been more please by how the project turned out. From concept to installation Flourish was terrific to work with. I wouldn't hesitate to recommend them and I look forward to working with them again in the future. Maia Roffey Black Sheep Interior Design

Flourish Designs Elements have an good variety of products, excellent quality, competitive prices, and the most important feature of this company is an excellent customer service. I definitely recommend Flourish Design. Rocio

We had a custom Newel Post made by Flourish Design and we were truly impressed with the company on multiple levels. We had deadlines that we needed to meet and they went out of their way to ensure the deadline was met (they were in fact early). The design process was excellent - they were honest in describing what they could and could not do. Most importantly, the finished product was beautiful. I would not hesitate to work with them again and would recommend them to anyone looking for a unique design for the stair railing.

I would recommend this company. I will pass on the name of this company to friends family that I know are interested in pursuing decorating in their home.

Our clients wanted a specific and unique look for a newell post for their railings in the home. Since we were supplying spindles, it was important to find a company who would allow the piece to be customized according to the designers specifications, and would complement the overall design integrity desired. This was done for charity and as such, we were respectful with the end result.