Sonoma Tilemakers

We ordered stellar quick ship tile. It’s so badly out of square that we need to take it all down and quickly find a replacement. Terrible quality tile. So disappointed.

We ordered the Stellar subway tiles. The tiles are beautiful. There were about 35 tiles that weren't made with the original order. They said it didn't pass quality control and had to be remade before everything was shipped. When we received the tiles, we laid them out. About 30 tiles were a darker shade than the rest. Some of the tiles had bubbles, dirt marks, white marks, etc. I think when you order handmade tiles, this can happen so I'm glad I ordered 10% over. I would have thought they would have done a much better job if they came closer to matching what I was expecting the color to look--the same as the sample from the store which matches the first batch of tiles produced. I was told when I placed the order, Sonoma Tilemakers charges the store a fee for packaging the tiles for shipment, which I, the customer have to pay for.

We love working with Sonoma Tilemakers. They have beautiful and customizable products, and are also environmentally conscious in the way they develop and produce their lines. Everything has a personal and vibrant backstory, and is a product we not only highly recommend but also have installed in our own showroom and homes!

Sonoma Tilemakers is a fabulous company with amazing styles, finishes and color options. Don't make your final selections until you've seen what they have to offer. You'll be glad you did!! Check out their website to see more about this amazing company and their offerings. You'll want to see it in person next. When you do, come on over to Crossville Studios in Fletcher, NC and we'll show you our special "Sonoma Room"!

We have worked with Sonoma Tilemakers for many, many years. Their products are versatile, creative and beautiful. There really is something for everyone available in their different product collections. Their staff is hardworking and friendly and I always love working with them. I would highly recommend Sonoma Tilemakers to elevate any design!

We always find fun & colorful selections when working with Sonoma Tile for our client projects. The shower tile is very whimsical and brings fun movement to such a large shower. Gold and glass accents really compliment the whimsical feel of such a fun space!

I love working with Sonoma Tilemakers on my Kitchen and Bath design projects! They offer so much variety, I can customize my clients project every time. In particular, I love the Stellar ceramic line, there are so many colors and shapes to choose from. Looking forward to many projects in the future!

I chose to have Sonoma Tile’s Mirazur Prada scalloped black tiles on my own primary bathroom floor, and they look fantastic! The matte black surfaces is warbly wonderful, and we positioned the tiles in an irregular pattern instead of straight. It is an immediate attention getter! We used the darkest charcoal gray color in the Custom grout deck, and there still manages to be enough color contrast to show the individual tiles without looking too busy. The floor is just beautiful! Be sure to have an experienced tile installer.

Do NOT order from this company. We ordered the Stellar tiles for our backsplash, they came in a significantly different color than the sample (both the designer and showroom agreed that it was too different to be attributed to "custom" tile. Sonoma sent out new samples with the most recent colors (unfortunately during the summer when we are out of the country). Upon our return, we chose from the "new" colors and now Sonoma says it has been too long, they are not going to send any new samples of the most recent colors and are refusing to fulfill the order. The designer believes that these are no long custom, that they are making them in batches and using less color to save costs and is truly shocked at the lack of customer service!! They have been paid in full, so contractually they are obligated to fulfill the order imo. Terrible company and not worth the hassle

I purchased a big order of tiles for my pool and I don’t regret spending the amount I spent. Great Quality tiles and didn’t come damaged. Recommend 10/10 for any at home project and more

So disappointing. I am so thankful that we kept the original sample until our order was received. Apparently, Sonoma is in cost-cutting mode and is using much less color on their custom tiles which completely changes the color. They are trying to say that the color difference is because it is a custom order and fortunately our designer completely agrees with us and has contacted the store as well. We can no longer recommend this manfacturer (pethaps they have been purchased by one of the larger manufacturers and no longer adhere to the original quality standards. So very disappointing - all we want is for them to re-do the tiles to ensure they match the original sample (and the picture on their website!!) We have contacted them via their website (they do not accept ANY telephone calls) and have not heard back.

Selected Stellar Seashell Chiseled 3 x 9 subway tile for our backsplash and I just couldn’t be happier. Amazing quality. Not one single piece was broken on delivery and the look is exactly what we wanted. It really made gave our new kitchen the warm look we hoped it would have.