Mullet Cabinet

Mullet Cabinets has done several cabinets for our home. Not only is their work outstanding, but their customer service is as well. They are exceptionally easy to work with, prompt to respond to questions, and make the process seamless from design to installation. We couldn't be happier with their work!

I purposefully waited one year before reviewing the kitchen cabinetry that Mullet Cabinets installed for us. I am still as enchanted with my own kitchen as I was the day it was done. During the installation, which took several days, the kitchen area was amazingly clean whenever the workers left for the day. They were extremely accommodating in terms of problems: even though they installed the central island exactly according to the drawings, once it was in situ it became obvious that a small move to one side would make the space much more visually pleasing. They have moved the whole thing with a smile and no charge even though it took at least a half a day of work to accomplish. The cabinets are as smooth and satiny as the day they arrived. They are easy to clean with no hidden flaws that would show up later or with usage. The seating connected to the central island and supported by one central pillar (as per the firm designer's suggestion) is beautiful and sturdy enough to have two high school boys use and abuse it with no damage ( I was a bit worried). There is only one thing I would do differently after a year of use: I would not have the knee activated opening installed on my several of my under the counter cabinets. It is not functioning the way I thought it would and should. It opens when one leans against it and will not open when using the handle. It does not close when it should. But that is a hardware and my expectation issue, not a problem with the firm's service or workmanship. Though I would have appreciated a warning about the limits of the function. To summarize: the firm might not be cheap, but you sure get what you pay for: careful, detail oriented, experienced and easy going designer, highest quality cabinets and the most wonderful work crew I can imagine. If you have time, tour the company's workshop/factory. It is an education in work processes and the owner/guide exudes pride, enthusiasm and confidence in his own business.

We hired Mullet to do our kitchen remodel 9 years ago. We are still happy with the style and quality of materials. They were very professional and made sure we were happy along each step of the process.

Mullet Cabinet is wonderful at what they do! I always enjoy working with Steve Monroe. He does a wonderful job for each of my clients. He is very reliable and helpful. Their customer service is top of the line.

I love working with Mullet Cabinet. We've collaborated on multiple projects. Their level of craftsmanship and service are extremely high. I can't recommend them enough. I always look forward to having them involved with our projects.

For years I compared various kitchen cabinets, looking to achieve my dream of a kitchen that would make me happy every time that I worked in it. My dream came true when I discovered Mullet Cabinets in Millersburg, Ohio. The designer was wonderful, he proposed features that I would not have thought of on my own. I gave him my basic wishes and he came up with a great plan!! I can honestly say, there was NOT one problem with any part of the installation. Their workers were all very pleasant, skillful and easy to work with. Knowing the issues that some of my family have had when installing through the big box stores, I feel very fortunate to have found such a great company to provide the kitchen I had dreamed of !!

Nightmare customer service experience. Mullet Cabinets cancelled my order on the eve of my construction project without any explanation. We relied on their bid proposal. Our order (cabinets) was for a certain wood product at a certain price. However, several elements of the proposal were vague. When confronted about the vagueness of their proposal, their salesperson, Steve Monroe, made price changes and flip-flopped on the type of wood. When we asked for clarification, they hid from us for weeks and then abruptly cancelled our order two days before our construction project was scheduled to commence. When Steve Monroe deferred comment on their cancellation, I spoke with Nick Mullet, an owner, about it. He said "we were not a good fit" (our project is in Hawaii). But, the fact that our project is in Hawaii was disclosed up-front and never concealed. We had previously discussed shipping and other associated details. Mullet Cabinet drew up plans for the cabinets (we were led to believe that all of our proverbial ducks were in order). But, Nick Mullet then lied to us, claiming that Mullet Cabinets ONLY served an area one to two hours from the factory. Let me put this situation in context, we had been communicating/planning this project with Mullet Cabinets for 11 months. We traveled from Hawaii and visited the showroom, met with their employees and managers, and we even toured the workshop...twice! This leads me to believe that their claim of only serving a limited geographic area was a pretext for some other reason (which they have refused to disclose) for cancelling our order. I think this was a bait and switch scheme. When we inquired further about the type of wood they would be using in our cabinets, they got scared (perhaps using a certain type or grade of wood in the cabinets) and cancelled our order to our detriment. Again, no concrete reasons, other than pure pretext and platitudes, were given for cancelling our order. Now our project will be seriously delayed as we have an immediate need for cabinets and must go through the entire process of selecting a manufacturer, submitting plans, determining whether the new manufacture can complete the order to match our construction schedule, shipping time...etc. I was led to believe that Mullet Cabinets was a fair and square organization and now I know they are not. I will never recommend them to anyone or ever deal with them again. Further, I WILL be reporting them to the Ohio DCCA for violating the Ohio Consumer Sales Practices Act.

Mullet remodeled my kitchen in 2012. I am so happy with it and they did a great job. Our home is about 3.5 hours away so we visited their showroom (highly recommend) and worked mostly via email to work out the details. The thing that stands out the most for me is how pleasant they are to work with, from the designer to the installers and everyone I spoke to via phone. They want to please their customers and will do what it takes to make you a satisfied customer.

Mullet made a custom cabinet for me to complete a kitchen remodel. The staff from Mullet were extremely courteous, helpful, knowledgeable and professional. Everything was meticulous, from the planning stage to the beautiful finished product. I would highly recommend working with Mullet for any cabinet needs.

Our custom home building company has used Mullet Cabinets for over 25 years. They are the trend setters for custom built cabinets. They strive to make the process and the product a rewarding event for both client and the homebuilder.

Mullet Cabinet worked with us on the design and production of a large, comfortable eat-in kitchen in our new timber-frame home. We wanted rather rustic but traditional cabinets, and also wanted to be able to seat over 20 people in the kitchen at any time. They were able to meet every need and desire, and then worked diligently to provide beautiful, functional cabinetry that we are absolutely thrilled with. To get us exactly what we were envisioning, Mullet's color specialist Lamar Troyer created a custom finish for us that was the perfect color and had just the right level of distressing. Their design team helped us incorporate many specialized work areas so appliances and utensils are always within an arm's reach. I would work with Mullet Cabinet again in an instant. The people are wonderful, talented, and accommodating. The cabinetry quality, fit and finish is beyond compare, and we expect to be able to use this kitchen as the hub of our large family events for years to come.

We used Mullet Cabinet to design and install our kitchen cabinets and our bathroom vanity when we remodeled. They were very prompt, clean, and professional. We were very impressed and satisfied with the finished results. We have since sold that home and the remodel made the difference in receiving a great offer on that home.