Southern Maryland Kitchen, Bath, Floors, & Design

Anthony and his crew have been professional throughout the project. Anthony made numerous great recommendations and was never pushy if we didn't like the idea. Occasionally he recommended against certain design recommendations (and I learned the hard way when I didn't agree with him; his idea was the right one.) The work crew was very professional and when things were not completed to our perfection then Anthony sent the crew out to complete it to our satisfaction. They were accomodating to our personal schedule. We will be having them do our three bathrooms in the near future.

Full review coming. They will take the time to correct the things they did wrong as you as you ask them to. Original dates for remodeling master and hall bath was May 10 to July 12. Actual dates were May 14 to Sept 26. It took so long because of the many re-do’s” they had to do. Contract has no provisions for them to honor agreed upon schedule.

In the middle of having bathroom remodeled, it’s been a absolute nightmare, workers more often than not are a no show, when I call asking where are the. Workers I’m told truck broke down, etc., it’s four weeks into job and still have no shower, no floor, no tiles, no bathroom door as they claim it’s backordered on a job that was placed four moths ago, dumpster was even put diagonally across driveway spent en tire month parking in neighbors. Would not recommend this company to anyone.

Good job on all the work done, Kitchen draws, under counter lights and quartz counter top and book cases all projects were on time .

We are delighted with the design and implementation of our new kitchen and dining rooms. The care and service provided by all the workers was exceptional. We are so impressed that we are about to re-model the master bathroom in a few weeks.

Job was to upgrade a kitchen cabinet installed by another company. Job was done quickly and neatly. Workmanship very good. Upgrade increased the weight capacity of the shelves in the cabinet,

I had an interest in building a basement bar for some time, and had family many family members visiting after a family loss. I was actually going to just purchase stand-alone 3 seat bar, but contacted SMKB. Anthony came over and I gave him my basic crude idea. He drew up plans that exceeded my expectations to say the least, and even installed plumbing to accommodate the bar sink. That has since become the primary place to socialize when family or friends come to visit, and it's pretty much turned that section of my basement into a type of lounge area not only saving me money in the long run (from buying alcoholic and non alcoholic drinks out in town) but also having a comfortable area clean area where everyone is absolutely at ease and a short distance from home. I was particularly impressed with the person who did the tile job, as I had wall to wall carpeting in the basement. He did the entire area where the bar is and some design features in one day by himself (on a Saturday to boot to accommodate my schedule). Outstanding job!

I have known Anthony, Shannon and their team for more than 6 years now. They are responsive to listening, as what needs to be done from cradle to grave in cabinetry design and remodeling, utilizing the cabinetry from Yorktowne to name a few. I trust them in their current trends and designs. Mark Kaufman.

My story starts January of 2014. My wife and I have been exploring a custom closet. We had a few companies place bids on the job. We ended up going with southern Maryland Kitchen Floors and design. We liked the product being presented to us and we are suckers for buying local. (to the point where we were paying almost 50% more by going local though the product was a little better). The initial meeting with Anthony went well, he took measurements and then he came up with a design. We met in the store and got a price for what we wanted done. We negotiated a little and signed a contract. It was to be a 5 day installation. I was told they would not start until they had every item. He set an initial date in February but the products were not in by this point so the date was moved to march. The installers worked on the closet and things were slowly going up. I noticed them having to measure and remeasure because everything was cut on site. Come day 4 of installation they stopped. I thought they were done early but it turns out they were missing some pieces. I am not talking a shelf or two, I am talking something like 25+ shelves, tie racks, belt racks, hamper pieces including the baskets themselves and a major cabinet piece of the closet. So much for not starting until they have most of their materials. On top of all this, surprise cost time. The price given to me did not include the supports for the clothes rods (something you think would be essential to the design) At this point the project is still going along so I did not grumble much about it. They apologize for the missing pieces and say they fired someone who was responsible (Hate to see that happen to someone but that is their business) At this point all my wives and my clothes are out of the closet as it is unusable. We are told that the pieces should be in after a couple weeks. I take off time when they say they are coming for installation and they only come with a few parts here and there as I have to plan my days around when they come. There are 3-4 days of arriving with pieces for this closet (each time being told they are bringing everything, I am starting to believe it was not the person they fired). Fast forward almost couple months with our unusable closet and they finally get majority of the missing pieces and install them. To my dismay I am still missing 15+ shelves. I can thankfully use my closet so our room isn't cluttered with stuff that goes into the closet but I am still annoyed. They have the nerve to ask for final payment before the project is finished. Fast forward to end of June. They bring materials for shelves and cut them and. they are still short 5 shelves. They ask for final payment again and I have to keep telling them until the project is complete I am not paying them the final payment. Anthony tells me to plan for them to come with the rest of the pieces on the weekend of July 4th. I tell him we will schedule when he is sure he has all the rest of the pieces. Fast Forward to September. Anthony tells me he has the rest of the materials. I tell him this whole logistical nightmare was terrible and that I will talk to my wife (who was upset at this whole thing by now) I get back to him in October and say we want a discount for the project for the inconvenience which he initially scoffs at because some of the shelves in question were "free" shelves that were part of the negotiation. I told him they got the contract because of the negotiation. Sick of Anthony at this point I leave a message for another manager. Don't hear back so i call back in January 2015 (a year has passed). She said I lied about calling called (even though my phone records show I did) and that its my fault this project is not done. I tell them I will bring by a shelf of the same size to be cut because after being called a liar they aren't allowed in my house. I pick up the shelves spring 2015. Long story short, a 10x10 closet took them a year to complete. Oh, for my inconvenience, 10% off the final payment (or 1% of total cost, that's all they saw this pain worth)

I would not even give this place a 1 star but it was making me. I am so displeased with this company it is even funny!!! I got my SMALL bathroom redone and was told it would take 2 weeks to do. Doesn't seem too bad right? Well after waiting since May for them to even come out here and now it is September, they took a full 5 weeks to do my bathroom. There were days that we were told someone was coming so we waited around all day for no one to even show up. Not even a courtesy call. There were a few days when they showed up but there was no evidence that they did anything. My mother stayed here everyday that they were here and one employee even made a remark about having to drive all that way for just 45 mins worth of work. Very unprofessional. Anthony, the owner of this whole company really needs a class on running a business. He started out really good in the beginning of the process with picking out everything in the shop. Once the project started it all went down hill. He does not know how to run a smooth operation. Not to mention there was NO communication. I had to call the shop EVERYDAY to find out IF anyone was coming the next day. I should not be calling you. You should be calling me with the plans for the following day. There may be 3 contractors worth anything in the whole company. So whenever the owner decided to send them to our house they were spending most of their time cleaning up the mess ups from the workers before them. Again, that took up way to much unnecessary time!!!! So as it got closer to the end Anthony came out to see what all was left to do. I showed him everything that i had concerns about and he wrote them down. One major concern was how messy the bathroom was from all the work that was being done. I told Anthony that i wanted it cleaned up. I want my EXPENSIVE bathroom to look like what i picked off the showroom. His words were "We do not do that. We are not Southern Maryland Bath, Kitchen, Floors and CLEANING company." WOW did he really just say that to me??? You are the owner correct??? VERY UNPROFESSIONAL once again. He also told me that my bathroom was a construction sight. Ummmm yeah when you were working on it. Not once it is finished. He did however get HIS cleaning lady out here to clean my bathroom. Through the whole process all he could say was I am sorry over and over again. Enough with your empty apologies. Just finish my bathroom and do it the right way the first time!!! This company made me so sick to my stomach and made me such an angry person, I would NEVER use them AGAIN!!!!!! I could probably go on for days about every little detail about why NOT to use this company. Not to mention they are definitely over priced. I hope my experience can at least save someone else the frustration that i had to go through. Do your self a favor and GO SOMEWHERE ELSE!!!!!!

Remodeled my master bathroom with the help and expertise of Jennifer from Southern Bath. We met with her and designed our bathroom from the studs to the tiles and loved the end results. The company was willing to make changes and discuss any concerns because this was our first major project. They were polite, informative and showed great respect for our home by placing paper and adjusting rugs when bringing in bathroom materials. Would recommend them to others. Diane Lee and family

Jess was amazing and my kitchen remodel was everything I wanted it to be. The project was overwhelming, but with the team that worked with us, I was put at ease. I am a stickler for detail and they were very accommodating. They were always open to my concerns and always followed up with me.