Family Owned since 1990
3D Rendering, Architectural Design, Architectural Drawings, Attic Conversion, Barn Design & Construction, Basement Design, Basement Remodeling, Bathroom Design, Bathroom Remodeling, Building Design, Custom Home Bars, Custom Homes, Garage Building, Garage Design, Green Building, Handicap-Accessible Design, Historic Building Conservation, Home Additions, Home Extensions, Home Gym Design & Construction, Home Remodeling, Home Restoration, Kitchen Design, Kitchen Remodeling, Laundry Room Design, Mudroom Design, Multigenerational Homes, New Home Construction, Outdoor Kitchen Construction, Pool House Design & Construction, Sunroom Design & Construction, Sustainable Design, Universal Design, Whole House Remodel, Full Service Design/Build, Major Addition, New Master Suite, Historic Renovations, Outdoor Living Space, Home Improvement, Multi-Level Exterior Spaces, Architectural Design Services, Interior Design Services
Alexandria, Arlington, Fairfax, Fairfax Station, Falls Church, Great Falls, Herndon, Lake Barcroft, Oakton, Reston, Tysons Corner, Vienna, Wolf Trap, Mclean, North Arlington, Northern Virginia
2012 Contractor of the Year for Historic Renovation, Kitchens & Additions from Metro DC Chapter of National Association of the Remodeling Industry (NARI) 2011 Contractor of the Year for Kitchens & Outdoor Living Space from NARI April 2011: home renovation featured in Chesapeake Homes magazine
34 Reviews for Bowers Design Build
If I understand your review correctly, you give your total experience with our company an overall two stars because it appears as if my husband and I did not meet your expectation for our personal level of involvement in your project. We do try our best to make every client feel special and if we failed on that front in your case, you have our sincere apology. Both of us did come to your home on several occasions, but if our on-site involvement and personal interaction with you fell short of your expectations we truly apologize. Even though it has been eight years between the time that we completed your project and the time you wrote this review, this aspect of the project was obviously disappointing to you and we are happy to reach out to you to make amends in any way that we can.
We have always strived to have a very high performing team and I am glad that you felt well taken care of by our team. Many of the team members that worked on your project are still with our firm. They have been joined by some of the finest design and construction professionals we have ever had on our staff in our 25 years in business. We have been, and are now, truly fortunate with the talented, loyal, creative and highly professional people who choose to work at Bowers Design Build. Most of our employees have been with us for more than 10 years. And, Bruce continues to be actively involved with all our client’s projects, even if behind the scenes, to ensure that each client has a great design and construction experience.
I did want to address your note that our project was delivered about 6 weeks past the original completion date. That information caught me off-guard as we have always been very precise about delivering our projects on-time and on-budget. So, I went back and reviewed all the notes from your project. During construction, you requested several additional pieces of work to be done that were not in the original contract or scope of work. These items were such things as re-roofing your home, replacing some exterior existing trim on your dormers, adding stone to the exterior of your home, additional electrical work, adding walls in the basement, etc. With each of these requests for additional work, we were more than happy to help you. Completing this additional work did extend the time we were at your home.
In addition to acknowledging your review I will also be reaching out to you directly via email to see what more we can do to leave you with a more positive impression of your experience with Bowers Design Build.
We thank you sincerely for your business. We hope that you continue to love your new space.