Creative Homes

We built in New Richmond, WI and Adam and Sarah were awesome people to work with all the way through. Very quick response whenever we contacted them. I would recommend the creative team to anyone including friends and family.

My husband and I had a home built in the Cottages at Lakepointe development in Woodbury in the summer of 2020 We completed all the paperwork just before the pandemic hit. We were able to remain in our home on the North Shore of Lake Superior for the whole summer and do everything connected with the building of the house via Zoom, e-mail and telephone. We especially appreciated the weekly phone calls from Kim Wallisch and the construction supervisor that updated us on the progress of the house. It was completed ahead of schedule, and we moved in on Oct. 12, 2020. Since then we have received help from CH customer service team whenever we have needed it. Completely satisfied with our experience and have told friends and family about the company.

We were at Heritage Ridge in Hastings and couldn’t have been more impressed. Kim Welman answered all our questions and was very professional. It was a pleasure to tour the model and will be anxious to see how things proceed there.

We enjoyed our building experience with Creative Homes in Adelaide Landing. Kellie and Aaron were enjoyable to work with. We looked forward to their weekly calls with building updates. We really appreciated their quick responses to our questions and concerns. It made the experience less stressful. We appreciate all that they have done and continue to do for us.

After scoping out the new construction across the Twin Cities area Parade of Homes for several years, we discovered a gem! Creative Homes has homes in the new “villa” style. We love the idea of lock and leave, but didn’t want to give up our own outside space either. This company has come up with a variety of designs on individual lots that perfectly meet our needs with snow plowing and lawn services taken care of!We are working with Ross Tomaszewski as our new home specialist and are extremely pleased to have his guidance and efficiency as we personalize a design to meet our individual wants. My husband and I have construction backgrounds so we have thrown some tough questions at Ross in the process, and he has come up with the answers and is great at continually communicating with us. We have found the perfect blend of builder in the Twin Cities in Creative Homes and new home specialist in Ross! He has definitely gone over and above to guide us through their process! We are excited to get into our new forever home! Sue and Bob B.

Creative Homes has a terrific build process. It is well documented and supported by terrific customer facing employees. This helps set expectations and ensures accountability. In our case, Meghan Porter was our neighborhood sales representative. She was very customer focused and acted as our advocate both before and after signing our purchase agreement. Even during the build process Meghan was a champion for us. Her communication and follow up skills are excellent. During the build process she coordinated with our neighborhood builder, Ray Baumgartner. He too was very customer focused. He was very good at setting expectations, communicating progress, and was accountable with his follow up. Although he had lots of other customers and projects needing his attention he never made us feel rushed or that our concerns and questions weren’t important. Having the benefit of a written build process document along with weekly meetings with Ray and Meghan helped us feel confident we were getting a quality built home. Now that we have moved in we are very satisfied we received excellent value and a well built home at the budgeted price agreed to in the early stages of the purchase process. We highly recommend Creative Homes. Greg & Jackie Gerard - Hudson WI

My clients and I have thoroughly enjoyed working with Meghan Porter and the Creative Homes team! Meghan is professional, trustworthy and works to understand her clients needs to she can provide a smooth new construction experience for all! I would highly recommend!

I've had the pleasure of working with Kellie Brandt at Adelaide Landing in Hugo last year when my clients decided to build their new home with Creative Homes. As a fellow realtor, I felt that Kellie handled my clients with as much care and respect as I would have. She made the entire process feel like we were all building this gorgeous home together and my clients couldn't be more thrilled about the finished product. Throughout, Kellie kept us updated with timeframes, welcomed the clients to stop by and see the progress that was being made, and helped to relieve stresses by answering various questions that we all had. I would highly recommend Kellie and Creative homes to take great care of your clients as well as collaborate with you, the buyers agent!

My wife and I started looking to downsize and move closer to the cities a few years ago. We did the usual Parade of Homes tours in the metro area to get ideas and see what was available. We wanted to get into a new home without snow and yard maintenance, but didn’t want a traditional townhouse. The trend we found was called a villa where you had a smaller home and yard but paid a monthly association fee to take care of the snow and grass. We looked into every builder in the area who built a villa style house and in the end choose Creative Homes because of their designs and the ability to customize our new house. All the other builders had “packages” for their homes to choose from but you could not vary from their predefined options. As far as the floor plan, Creative let us make minor adjustments to walls and windows where the others said no changes period. We were sold. A year ago we put our plan in place to sell our existing home and build a villa with Creative Homes in The Cottages at lake Pointe in Woodbury. We worked with their sales consultant Kim Wallisch who helped us navigate through the design and build process and we began our journey. This is the 4th new house I have built in my lifetime and by far the best experience. Creative has all the right people and processes in place to get through the process of building. Our old house was on the market and we were ready to move forward, so we thought. The pandemic hit and shut down the existing housing market. No open houses, no showings, our existing house sale was dead in the water. We were afraid that we would lose the house we started with Creative. Kim worked with us extending purchase agreements and when the market came back we sold our house and broke ground on our villa. We moved into our new house November 2020 and we could not be happier with the house, Kim and all the Creative Homes people who made this journey possible.

It has always been my dream to have a home built. My husband was nervous about the process, but Creative Homes was amazing to work with throughout the entire build from start to finish. They made it so easy and were very timely in response to our questions. A special shout out to Kellie, Aaron and Rachel for all their support and guidance. We couldn't be happier! If you are considering building, Creative Homes is truly an amazing builder to work with. Thank you everyone! We LOVE our new home!

My wife and I were able to sell our home so that we could build with Creative Homes. This company has the worst communication and customer service. Working with Creative Homes has been a living nightmare. See my Google review for a full review on them. We signed our purchase agreement in July. Our new home was estimated to be completed in March/April. During our time with them they also said we were given a $30,000 credit towards our design upgrades. Later on, they told us that this was a mistake, and that they would be adding $30,000 to our purchase price. December comes by, and they have not even started pulling permits yet from the city to start digging. They would not honor their mistake, so we decided to walk and asked for a full refund, because this was an internal mistake. They refused to refund all our earnest money. It wasn't until we said we would take them to arbitration, they decided to refund all our earnest money back to us. We wasted 5 months of our time and money with this company. Do not build with Creative Homes.

I purchased a home from Creative Homes. I specifically asked the builder's rep if the kitchen cabinets had soft-closing drawers, and he said yes. When I moved in I discovered they weren't soft-closing. I am surprised at how cheap so many of the things are: the toilets are tiny (like for a child), and the gas fireplace has a very small flame, about 5" on the highest setting. I called 4 fireplace companies asking if I can swap it out and they all told me the Napolean brand is so bad none of them carry that line, and that I can't swap it unless I want to cut into my roof and chimney to add bigger vents. On the day of the closing, I was told that the grout in the bathroom was not sealed. When I complained to the builder's rep, he offered to bring me some sealer. I also was told that I could choose the exterior color, but later was told I couldn't. The kitchen cabinets don't have under-cabinet lights, and there are no dimmer switches for the lights. The gas wasn't hooked up to the stove, the patio door won't close completely, the house didn't come with gutters, the lock to the garage doesn't work, and only one garage door came with an opener. I asked about construction noise and was told there wouldn't be construction on the weekends or after 5:00, but there is. The rep said, "I meant after the homes were completed." Too many lies and cheap products for a $567,000 house.