Basement Remodeling, Home Additions, Home Remodeling, Kitchen Remodeling, Appliances
Chicago, Des Plaines, Evanston, Glencoe, Glenview, Golf, Kenilworth, Lincolnwood, Morton Grove, Norridge, Northbrook, Northfield, Oak Park, Park Ridge, Skokie, Wilmette, Winnetka
NKBA 2017 National Builder/Remodeler of the Year NKBA, NARI, Energy Star, Guild Quality, NAHB, EPA Certified
I’m sorry that you were not satisfied with the project that was completed for you. Your home is certainly unique and presented challenges as it had been remodeled several times resulting in a number of unanticipated field changes, causing additional cost and time. And although your project was finalized in December of 2016, this spring we voluntarily came back to install zoning for your attic furnace at no charge.
I feel badly that the third party project manager you hired did not provide the level of service you expected. Certainly, he didn’t anticipate any of the building’s existing conditions and had little impact on the outcome of the project, which was quite stunning.
As with any project we perform, we stand behind our work. But at this point, we’ve not been contacted about any issues and never even heard back after we rezoned your furnace. If there is an issue that requires our attention, we will resolve it as quickly as possible. Please let us know.