3D Rendering, Backsplash Installation, Bathroom Plumbing, Bathroom Remodeling, Cabinet Installation, Countertop Installation, Custom Bathroom Vanities, Custom Cabinets, Custom Countertops, Custom Kitchen Cabinets, Custom Pantries, Flooring Installation, Handicap-Accessible Design, Kitchen Plumbing, Kitchen Remodeling, Project Management, Shower Door Installation, Shower Installation, Tile Installation, Vanity Installation, Bathroom Design, Kitchen Design, Cabinetry Design in all areas
Acres Green, Aurora, Carriage Club, Castle Pines, Castle Pines North, Castle Rock, Castlewood, Centennial, Cherry Hills Village, Cottonwood, Dove Valley, Englewood, Foxfield, Franktown, Grand View Estates, Greenwood Village, Heritage Hills, Highlands Ranch, Littleton, Lone Tree, Louviers, Meridian, Parker, Sedalia, Southglenn, Stonegate, The Pinery, Front Range, Denver, Lakewood, Cherry Hill
Best of Houzz in Service NAHB NAHB Remodelers HBA of Metro Denver NAHB 55+ Housing Industry Council
We could not agree with you more that the installer and designer did you a disservice and that is why the owner got involved to make sure you where taken cared of.
Once the owner took over he had everything fixed and unfortunately manufacturer's have lead times and being that this was in December over a year ago the manufacturer's shut down for a week. Yes the installer on this job was fired and the designer because we will not have this! Note: They do work elsewhere still installing! But not for us! Again we did make this a priority and with schedules we had to wait because we wanted the best to come to your home at this point to fix everything that was a concern. In your email's you where thankful and appreciative but apparently this is how you feel after a year has passed.
Called and Ordered 2 replacement Doors and gave us measurements for the Cabinets that the doors are to go on. We ordered based on her measurements and she miss measured by 3" on one of the cabinets so one of the doors came incorrect due to that. I was out of state when she called for my father in laws funeral and was not able to discuss her issue. On the Estimate it stated a door size and cabinet size before ordering and she had this information prior to the order. We did exactly what she asked us to do and it is made to order and the manufacturer does not take items back. On our Estimate it stated no returns,exchanges or credits which was signed and verified by her contractor.