Westland Design

If I could rate higher than 5 stars I would. Tan and his crew are amazing. Tan has a creative genius that he directs through his crew to make his design come to reality. We recently did a complete renovation on a home we bought in Ocean Park in South Surrey. It is an open concept home that we wanted to extend beyond the walls of the house. We wanted the garden to be part of the living and enjoyment of our living space. We love river rocks and boulders and unique plant materials. Tan met with us, we chatted about our thoughts on the design we wanted and he took it further to what we now see as a zen garden. We did put a lot of trust in him because friends who recommended him to us told us we had to. We are glad we did. Tan is talented beyond words. He designs in his head, and did a primitive spray paint on the ground of where boulders and river rock would be place so I could feel comfortable with the design. He personally picked out the boulders and the plant material to suit the design he had in his head AND when it all arrived on site he actually placed it all. He is what I would call a hands on landscape architect. Each personally selected boulder went in our garden where he visually imagined it as did the plant material. Tan is trained in Japanese landscape and the result is a masterpiece of landscape art.

At the time of completion of their work Westland asked us to make a review of their services, I decided to wait and see what kind of followup service they provided before making a final review and consequently their lack of after service affected our rating of them. We were pleased with Their choice and placement of plants in the planting beds that we prepared for them. However they are very expensive and we're disappointed that once they finished the job we never heard from them again. We have had issues with a few of the plants and called them numerous times to get information on the plants that they put in and as well left text messages but they never responded back to us.... very disappointed!

We found Tan and Tam on Houzz and our only regret was not finding them earlier. Very experienced, creative and driven for perfection. A joy to work with as well and it seems there is literally no project or challenge that intimidates them. Its posible that they might command a slightly premiem price but absolutely worth it. Get it done right the first time and hire these guys.

I cannot begin to express how impressed and happy I am with the work that Westland Design has done for our front and back yard. They managed to create, in a few short weeks, two beautiful waterfall ponds (one in the front yard and a huge one in the back), as well as build a large bench (to cover two unsightly concrete pumps in our front yard), a large arbor, a bridge, a trellis for us to hang a swing bench from, expand parts of our existing fence, and essentially completely overhauled our entire property with a cohesive unified design that is better than anything we could have even envisioned. Let me also just say that over the years, we have had our yards redone by THREE different professional landscape companies. Although each redesign was an improvement from the previous, we were never really satisfied with the results. I was weary to attempt a fourth try. But I’m so glad we did. None of them can even come remotely close to what Westland Design has achieved. From the first consult meeting with Tan, the business manager, and Tam, the designer, we knew they were completely different from anything we’ve experienced in the past. Not only were they personable and knowledgeable, they took the time to get to know us and our family, and considered how they could make our spaces not only more beautiful, but also functional and enjoyable for all of us. Tam is incredibly creative and was deeply thoughtful about our project and put so much care into every single idea and decision. He looked at our spaces in ways no other designer has, and helped turn so many previously useless spaces into beautiful functional areas, and turned eye sore spots into gorgeous features. He has an incredible artistic insight and a great ability to create spaces that are not only beautiful, but also feel completely organic and natural. They carved into our existing concrete deck to create the large pond, so that the boulders that line the edge of the pond meets directly with our deck. But it genuinely feels as if the pond was what was naturally always there, and it’s as if we, somehow having happened upon this gorgeous naturescape, decided to build our deck, and our house, around it. Not only is he the designer, but he is an integral part of the team throughout the installation, completely involved in every single detail. So much so, that practically after each plant or rock is in place, he would stand back to look and think, and then go and make adjustments if necessary. Repeating this process over and over until he was satisfied. They would spend hours sometimes heaving and lugging a boulder around until it looked just right to him. I have never seen that kind of thoughtful attention and care to detail and artistry before. But it definitely shows. I really appreciate all the extra little things they did that showed their thoughtfulness. One such example is when they were forming the concrete in the pond, Tan suddenly asked my daughter if she wanted to write her name in it, which she was thrilled to do, and then took the time to help our whole family put our handprints into the wet concrete that are now a permanent part of our pond. It was super sweet and something we never even thought about. And the crew of guys they have on the team are all incredibly hard working. I can’t say enough good things about them. To say they did a great job redoing our yard seems like such an understatement. Tan and Tam are genuine, trustworthy, and are true skilled experts at what they do.

We had a landscape design from our architect firm already and were looking for a company to install it. Tam is the designer at Westland and is very knowledgeable as well as has a great eye for design aesthetics. When Tam came onsite to look at our project, he made many great suggestions on how to create a beautiful, functional and maintainable space and did a complete overhaul of our original design. We also had a budget we had to stick with and they will work with your budget to bring your design to life. One unique feature of their team, is that Tam as the designer is an active part of their install so he makes sure his design is correctly implemented. Their business manager is Tan and he is friendly to work with and keeps me up to date on progress and issues. During the install they came across some grading issues in our backyard (slope of entry into the garage) and were quick on their feet to make a solution that is beautiful and function. They have a crew of a dozen people and installed our front and back garden within 8 days. They are super busy with lots of projects on the go so we were very glad they could fit us in! I appreciate how trustworthy they are and true to their word; they will never over promise or under deliver. We are so pleased with the final result and use of our space and feel like our yard is a lush and relaxing oasis! Thank you Westland for your great work.

From concept through to completion, the designer and crew showed a dedication to guiding and meeting our design dreams through fine tuning of the design and constant consultation with us. What impressed us most was the detailed consultation phase BEFORE any construction commenced. We were asked for our vision of our future garden and were counseled by the designer so that we were all clear on that vision. The job was well coordinated so as to complete the job without ANY delays. Therefore, have no doubts that if you want your dream landscaping and garden designs realized, Westland Design is the company that will deliver.

True to their word.. Execution and delivery of the finished project was exceptional. Committed to their deadline and abide by it. My husband and I are very happy and really grateful. Good job guys! You are the dream team.. Highly recommended.

We thought through the components we wanted in our backyard and Westland Design took our ideas and improved them 100%. Our space turned out better than we could have imagined! With a backyard wedding as a deadline they were incredibly hard working, with a fantastic design eye to making our space beautiful and easy to maintain. Our yard feels even bigger with the design giving us so much more functional space. They performed quality work, maintained a clean worksite, and kept to their timeline. We would heartily recommend them!

Westland Design is a boutique Landscape Design & Installation Company. With touches of Japanese styled landscapes but with a modern flair. The attention to detail(s) is well apparent with Tan . It’s a true testament to his passion of Landscape & Design. I’ve worked with them on several projects now. Communication, skill set & quality are well apparent. Overall quite experienced. Without a doubt I would speak to Tan any day. For advice or help with any landscape project(s) Friendly owner & happy positive staff.

We built our new home and had a general idea of what we wanted our landscaping to be. We hired Westland Design as they were highly recommended and were competitively priced. Tan was very professional, creative and knowledgeable. Tan built on our ideas to create a beautiful backyard with a patio, trees, lighting and a waterfall with a pond which is the focal point. The project was well managed as it was completed on time and on budget. Thank you Tan and your team for an excellent job! We strongly recommend Westland Design.

I’ve worked with many landscapers over the years as a builder. WESTLAND has proven to be exceptional at what they do. The eye for creativity has far exceeded my expectations and the carpentry crew he works with has done a fantastic job. Highly recommend these guys.

If I could give negative stars I would, Tan Was paid the full amount that he quoted and left our property a complete mess. Look at the photos he said he wouldn’t come back until we paid him more money. The liner is destroyed and my wife and I are out tens of thousands of dollars. His transparency of his hours was a complete sham. It is completely sad that he has the rating He does here. He brought in another company to help figure out how to fix the holes in the liner and the next day he bolted from the site. We have had quotes from qualified companies and the cost to fix will be 10’s of thousands. I will have to fix this because the liability that we are left with could be far worse. Be far careful giving this company work without a firm contract not an estimate or a quote and don’t pay until the job is completed. He has blocked every person in my family from his social medial feeds months ago in fear we would start posting the story of our experience. Buyer be warned

I thank God for Westland Design. Tan and his team worked sensitively and creatively. They transformed our old ugly rocky garden into a simple and beautiful space. The rock design adds a lovely dimension. Thanks Tan for a job well done.

I would like to strongly recommend Tan Truong, owner of Westland Design for his landscape work. Tan's concept for his design incorporates not only the vision of your garden - but how to complement with the surrounding landscape including large trees etc that may surround your garden property. He loves working with large rocks and is excellent at the placement thereof. Very original ideas as is willing to work with you on the concept. He works quickly as he has machines to help with his work. Lots of positive neighbour comments as we sit on a walkway. Overall a satisfying experience. Thanks Tan!

Tan and his team are great. He's done a bunch of small jobs for our deck and we are very happy with his work. He's easy to get in touch with, has reasonable rates, and the jobs have gotten done within the discussed time frame. Highly recommend him and his team.

We were looking to upgrade the functionality of our yard and to improve it's overall aesthetic. In addition, we wanted to also change the fence to a cedar fence. Westland was referred to us by a friend and we are very happy with how the yard turned out. Tan and his design team were able to create something that was low maintenance and dog friendly. We spend a lot of time in the yard so this was important to us. We didn't pursue the cedar fence but will definitely call Westland if we do. Westland was very knowledgeable and passionate, not to mention not the cheapest, but the quality of work shows. I would recommend Tan and his team to anyone and we are glad that we didn't go with the other expensive companies that quoted us.

Tan and the WestLand crew have out done themselves again. After transforming my garden, my husband and I decided to have them work on our driveway. The end result was fantastic, it tied together the garden, and Im truly happy to get to look at it every day. I would not hesitate to recommend them to anyone in the future. Thanks guys!

I highly recommend Tan and his crew after they installed a gate and did some fence work in the back of our townhouse (strata) complex. Their attention to detail and problem solving was amazing! The best part is they did not nickel and dime me for each little thing. The project was kept on budget. Tan only invoiced me his quote and is a man of his word.

Thank you for your excellent work Westland Design crew. Your work has made our space lovely and beautiful. I would recommend this company any time to anyone.

I was nervous to hand over my garden which I care deeply about to someone I didn't know. Tan and the Westland crew did not let me down. I couldn't be more excited about the transformation they preformed. Whenever I see my new garden I'm struck with pure joy as it lights up my home and neighborhood. I was quite impressed by the level of professionalism and artistry they brought to the job, my family couldn't have chosen more capable hands. I would whole heartedly recommend Westland Design to anyone looking to have their garden done professionally. Thank you Tan, and your crew for exceeding our expectations.

Tan's team works hard and he has a good vision of the space. He'll work with you to provide a space that you want and do it efficiently.

Tan was able to visualize how our landscaping should bring all the different elements of our property together in both the front and backyard. Tan and his team were extremely reliable and a pleasure to work with. I would highly recommend Westland Design to anyone looking for quality landscaping!

We cannot recommend Tan and Westland Design more highly. The job commissioned was to landscape our front yard. Tan listened to our ideas and then went far beyond our expectations with his design. He and his team were a pleasure to work with. They completed the project efficiently and ahead of schedule. We LOVE our new front yard. Tan is a truly gifted landscape designer. Many thanks to Tan and Westland Design.

Westland was referred to us by our contractor. From our initial meeting to the finishing of our project, Tan was courteous, informative, receptive, and always kept us up to date on the progress of the job. Westland truly cares about the work they do. We were extremely pleased with the final outcome of our landscaping. Tan and his crew did an amazing job!!! I would most definitely recommend Westland Design.

We engaged Westland Design to re-do our somewhat overgrown backyard after 25 years of indiscriminate random planting. Tan and Chris are talented, dedicated and hard working. The project cost was reasonable and was completed pretty much on time considering the record rainfall we had in Oct. and Nov. The result is an oasis of tranquility both beautiful and of low maintenance. Above all, Tan and Chris are a joy to work with.

A friend from work referred Westland Design to me, as I was looking for someone knowledgeable, trustworthy, and honest to landscape my yard. When Tan came for a consultation, I told him what I wanted and gave him numerous photos from Houzz and Google Image for examples. Initially he provided great support when a developer wanted to trim trees on my property and Tan made sure it was done responsibly and legally. I could see then that he was looking out for me. I asked for a “woodland” look for the backyard and the outcome of his vision matched what I had imagined. I am so happy with everything – his choice of plants, the stone area in front of my shed, the hidden dog potty sand pit. He even built a small deck for my dog and her doghouse. Wonderful! I hadn’t expected work in the front yard, but he surprised me one day with a much more professional looking front garden. He also completed the side path with beautiful stones and river rocks that is the envy of my neighbours. There was one point at which I was a bit frustrated, but he heard me out and the next day came with five men to complete the job. I believe the mark of a professional is to listen to a complaint and respond in a timely, efficient and responsible manner. This he did. And I was very happy with his response. I will gladly recommend Tan to my friends. He is worth every penny.

We are most appreciative of the landscape that Westland Design Ltd. created for us at our new house in New Westminster. By a combination of artistic talent, paying attention to our wishes and needs and sheer hard work, Westland Design created a wonderful landscape. We look forward to many years of enjoyment living within it. We thank the professionals at Westland Design for making the creation and construction of the garden and patio living areas a pleasant, cooperative and enjoyable process.

Tan and his Westland Design Ltd. is an exceptional company to do your landscaping. Tan is very easy to work with and has a real flair for design. We had a very plain front and side yard, corner lot, and Tan was able to understand what we were needing and with his artist's eye was able to turn our unappealing lawn into a wonderful parklike garden. He brought in classy rock from Squamish, trees and plants from Fraser Valley nurseries, and appropriate lighting to make the garden pop at nighttime. Tan is very easy to work with and his crews are professional, cleaning up every day, even after working long hours into the night. Tan has a wealth of knowledge from his experience with plants and can easily determine which ones will work best in your garden. He can look at an area and quickly visualize what might be and along with the tastes of the owner, design a transformation to that space of which you will be proud. Be prepared to have your garden be the envy of your neighbourhood. I cannot say enough good things about this company and my wife and I are so delighted we were lucky enough to find Tan and have our garden transformed into something we could never have visualized on our own. Our garden now has given our house fantastic street appeal and certainly has increased its value.

We are the lucky recipients of Tan's passion for garden design. He created a beautiful front yard for us that we will enjoy for many years. He and his crew worked long hours and were great to work with.

We hired this company to both design and install our front garden. Tam, listened to our needs and wants and was able to design a garden that not only fulfilled our expectations, but went above and beyond. He was quick to respond to our request for an estimate and provided a plan within 24 hours. His knowledge regarding plant type was exceptional. He looked at both the architecture of the plants and the placement. His team came as planned and installed the garden within a few days. They were courteous and professional. Tam responded to all our questions and concerns quickly and met our needs.

Westland Design is an exceptional company providing honest and professional Landscape design and installation services. I have had the pleasure of working with Tan on a number of projects and have noticed the special attention provided to the details of the project, and how Westland takes advantage of the uniqueness of every job site because every site has their own unique obstacles and advantages. Get a quote from Westland, you will not regret it.

westland provided trenching services for electrical infrastructure work on our project. the scope included removal of existing pavers, trenching+backfill, and remediation of paving stones after our work was complete. the crew was professional and well equipped. our timeline was very aggressive and westland was very accommodating and went above and beyond to help us meet our deadlines. the customer service was exemplary.

This was our second project with Tan. We chose him for our landscaper based on the fact we were so pleased with the first project. This time round it was a brand new build and the landscaping was done from scratch. Working with Tan is a very positive experience since he prides himself in getting to know his client, their wishes and the importance of a garden to them. He also wants to know how much time and effort you want to put into maintaining the yard after he and his team have finished. The design process is an evolution of artistic ideas that include the surrounding environment, stone and vegetation. Plants and stones and any other materials are chosen for their artistic impact on the garden, down to their exact placement. Stone or rocks are handpicked and marked for specific locations in the yard. It is so much more than a plan on paper as he works with you to create a place of harmony and healing. Tan is very knowledgeable about the different climate zones for planting and of what will work best in your area. He also takes into consideration viewpoints from both outside and inside your home, and considers the views your neighbours have as he creates your space. Tan is very aware and pro-active with the immediate neighbours to ensure that they do not feel put out in any way. Upon completion of the yard, Tan and his crew do a thorough clean of the driveway, front entrance, rock faces, and sidewalks. It has been an absolute pleasure working with Tan and his team again, we would highly recommend him to anyone looking for a landscaper.

Tan, at Westland Design, visited my home two or three times to get a sense of the project. He gave great input, great suggestions and I am delighted with the rocks, the plants and the placement of these things in my garden. He also has come back to check the plants and to make sure that everything is going well. I highly recommend Westland Design.

I was very happy with Tan designing and landscaping my back patio. He was very professional and the work done was excellent and to my expect ions. I would highly recommend him to any one wanting their landscaping design and construction.

Provided added value to the original agreement. The work complete was beyond the original requirements. Providing better landscape features which include additional work and plants at no extra costs.

Westland Design was recommended to us by our realtor and we are glad we engaged their services. Tan and his crew were very professional , accommodating to our changing needs and very organized with the design, quotations and daily reporting on the project. Tan was especially great with lots of personal extra touches to the project coming back at his own time to review lighting late at night and change directions of the landscape lighting (Very detailed oriented ). We would highly recommend Westland for any landscaping needs our friends need in the lower mainland and so should you. C & D , Burnaby BC.

Tan was wonderful to work with. He is professional and courteous and I am grateful for the work he has done to my home and the referrals he has sent to my business. I appreciate Tan's hard work and would definitely recommend him to my friends and family.

We hired Westland Design Ltd. to build an erosion wall for our property in Ladner. The property backs on to an active irrigation channel and over the years is slowly eroding the back yard. Tan Trong provided us professional advice in his proposal. It provided us with a vision for an esthetic wall and landscaping. The project required the approval of not only the municipality but the Ministry of the Environment (MOE) and the Department of Fisheries (DOF). With these complexities we needed someone with the ability to plan a project that would be acceptable to all levels of government and also able to adjust to any additional information that maybe required after the plan was reviewed. Mr. Trong was excellent in all these matters. His patients with the various agencies and ability to adjust to their requests cannot be understated. The continued delays extended our project to almost 2 years from its inception. Westland Design Ltd. was so understanding and patient throughout the entire process. Once all the approvals were received the actual working time only took 6 days. Because of his very professional attitude and approach Tan progressed through the project producing an end result that was amazing. We are happy to provide this referral and testimonial to Westland Design Ltd.

We have used Westland Design for our landscaping project in our new home. It took us a while to search for a good landscaper that provided a reasonable cost and excellent service and vision. Tan, who is the owner, is very dependable and eager to create a design that fits your needs, and most importantly, your project. He doesn't try to upsell you on higher priced items, but rather suggests really cost-effective and beautiful options that work well with your home and neighbourhood. He is extremely hard-working - I think he never sleeps! Tan is also great for other handy projects - he rebuilt our garage staircase, installed a beautiful wall unit with lighting, etc. Our backyard and front yard look spectacular and we would highly recommend this company!

I found Westland design through the Houzz website & immediately loved the photos I saw of his landscape projects. My husband & I met Tan Truong in July 2014. He was very professional & we were impressed by his design plans. We were looking for a landscaper to create a modern West Coast feel to our backyard. And this is EXACTLY what he gave us.Our backyard project was a large undertaking & we changed our minds on many of the details, but Tan was very patient, supportive & creative in making our backyard functional as well as an oasis for our home. He worked closely with us & communicates immediately to any of our texts & phone calls. We have worked with many contractors & landscapers in the past, but Tan truly outshines all of them with his creativity, problem solving abilities, & professionalism. He & his crew have become like family to us, we completely trust him & know that he has the highest integrity when completing his projects with more care than even ourselves as homeowners. We were so impressed with our backyard, that we also went ahead & had him renovate our front yard as well. You can see the amazing transformation of our back & front yards under "Jane & Jung" photos. I read the review of the person who complained about Tan not completing their project, & I can say that there are always 2 sides of a story. If you knew Tan & the way he feels about his responsibilities towards a project, you would know that he will always complete his projects and he gives 110 per cent of his time.We highly recommend Tan & his company "Westland Design," they are now continuing with more renovation projects inside our house.

I am a Realtor and I have recommended Westland Designs to at least a dozen of my clients who need some landscaping work done with their properties. Whether it is for a photo shoot for a new listing or general yard maintenance, they are reliable and excellent at making the property look its best. Tan and his team are quick, precise and affordable. I have never had a bad experience using them and am always impressed with their results and hard work that they put into each and every property.

Westland Design was part of a charity initiative at our residential care home. I was expecting them to rake a few leaves but they arrived with a truck full of tools and built us rolling planters and put up the most amazing driftwood in our immense aviaries. Owner, Tan Truong is an absolute delight to work with and his range of knowledge, experience and expertise very impressive. His team worked like a well oiled machine and I can never stress enough how much a good attitude and willingness to work matter. I would never hesitate to implore anyone with a gardening need or landscape design quandry to give Tan and his team a call and let them come work their magic!

Nightmare! The project started at the end of June of 2014 and half-way now. He tried to walk away from the project on Aug 26, 2014 after obtaining $24000 from me. After I talked to his wife, he returned to the project for another month and stopped again. He admitted taking the $24000 and asked me to go to the small claim to sue him. (he texted such message to me).

They did a great job on removing the plants but there may have been some mushroom seeds in the soil because 3 huge mushrooms just grew on our lawn. I'm happy that the plants are now gone. No roots or weeds remained. They did a great job. :)

Tan, the owner of Westland Design Ltd, is wonderful. He listened and really understood our need. Me dad has alzheimer's and had started wandering. Now with our beautiful enclosed and gated courtyard, he is safe and we are happy. My elderly parents sit and admire the open and interesting space for hours and the birdies come and bathe in our little water feature. If dad were to wake up confused in the night he can sit in his softly illuminated garden and find peace and tranquility. Tan and Doug and Lucas worked so hard to create a work of art for us, we are completely pleased and grateful. I now feel a deep friendship for Tan and hope he and his team and family will always be a part of ours. Which is another fact in his favour, he took me around to many different project sites and all the home owners I met were so pleased with their projects, even after many years. I highly recommend Tan and Westland Design Ltd.