Hired Artisan to install our irrigation system, numerous trees and plants. The install went fine although some of the plants were not in the color or size we requested and we were flexible with that. Several of the smaller plants died and were under warranty but they did not replace all of them and haphazardly provided this service. We are loyal good paying customers and here is where it gets hard to write. We hired Artisan to winterize and spring start-up our irrigation system. Last spring we had water pooling in the front yard and broken water heads that were not attended to. They are hard to reach, don't return calls, and terribly rude on the phone. I understand we are not a priority as they indicated as to why they had not responded in over a month.
