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About Us
In 1979 Doug Bates began college as an Art/Business Major the same year he started Bates Painting Company. His artistic skill combined with integrity and high customer demand turned his summer job painting houses into a full time career.
Bates Painting Company's mission is to deliver the highest quality painting experience for home owners and businesses in the Kansas City area. The owners, Doug and Donna Bates are dedicated to providing a finished product far superior to traditional painting companies.
Using detailed preparation along with top of the line materials and application techniques, your home or business will stand out as a “Work of Art” rather than just another “paint job”.
Services Provided
Deck Staining, Decorative Painting, Exterior Painting, Interior Painting
Areas Served
Fairway, Grandview, Kansas City, Kansas City, Leawood, Lees Summit, Lenexa, Loch Lloyd, Merriam, Mission, Mission Hills, Mission Woods, Overland Park, Prairie Village, Roeland Park, Shawnee, Shawnee Mission, Unity Village, Westwood, Westwood Hills
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Business Details
Business Name
Bates Painting Co
Phone Number
(816) 283-1213
Website
Address
Kansas City, MO 64131
Typical Job Cost
$1,500 - 7,500
Color consultation and design, labor and materials
License Number
0657878144
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Credentials
2 Houzz Awards
2 Houzz Badges
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17 Reviews for Bates Painting Co
Newest first
Average rating: 4.7 out of 5 stars4.7|17 reviews
Work Quality5.0
Communication5.0
Value5.0
marcylmeyers
Average rating: 5 out of 5 stars
Bates Painting did an outstanding job for us! They listened to what I wanted to do on our remodel and then custom created two beautiful faux finish looks for our first floor and 1/2 bath. And the distressed country French refinish on our kitchen cabinets is exquisite! They clearly take pride in their craft and the work shows it!
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February 10, 2021
Brian Wright
Average rating: 1 out of 5 stars
My wife and I met with Doug Bates to discuss our project. We told Doug that we were considering purchasing new cabinet doors, but would rather professionally refinish our existing stained kitchen cabinets to a like new appearance. Doug explained that he is an artist and felt more than qualified to accomplish the task with 40 years of experience. We indicated several areas of wear that caused concern. A primary area of emphasis was the rubbed worn semi-circles around the pull knobs. He replied that, “I will take care of those areas.” (He did not.)
He proceeded to describe the process of using gel stain. We did question that selection, but he firmly replied that using a gel stain was the best way to achieve the appearance we desired and that the cabinets would look great. (It did not.)
The entire process took a little over a week. Doug’s team consisted of three very nice men who worked diligently. The team accomplished most of the work without Doug present. In observing the work, we did question the uniformity of the finish. The worn areas around the knobs were still were apparent as well as other sections of concern. Doug proceeded to explained how difficult it is to achieve a completely uniform tone. He did state that he would personally finish all of the cabinet fronts. We opted at that time to trust Doug’s experience and assurance that the cabinets would look great and like new.
During the last few days of completion, we were on vacation. Upon our return we discovered a multitude of blemishes. To begin, cabinets were installed upside down and others overlapped. Drawers were jammed into place and required prying them out. Such a lack of care was administered to this one easy task.
It was immediately apparent that most surfaces were rough, with multiple dimples and bubbles in the outermost polyurethane finish. Most of the cabinet and drawer faces were much darker than before work began, diminishing the visible wood grain, which is the most desirable aspect of stained wood. The rubbed areas above the knob pulls were still noticeable and previous water damaged areas clearly visible. Panel edges received very little attention and are still unmistakably coarse.
We also had the walls around the cabinets painted. In a couple of areas the painters tape had removed the paint and a thin layer of the wall. To repair, they did not fill the area, but applied a thin layer of paint, hoping we would not notice.
When confronted with the numerous infractions, Doug initially stated that this result is really the best anyone can do with old cabinets. He later confessed that he could have fully sanded down the cabinets and drawers to completely refinish the cabinets, but that would have been more expensive. He admitted that he did not present this option because he did not “read us correctly”. He also responded, “If you stand back and look at the kitchen as a whole, it looks great”. (Agreed, but nobody uses a kitchen from 15 feet away.)
In an email Doug stated, “I feel as though our company has delivered the product as contracted at or above industry standards with final touch up to be completed.” Bates Painting also only applied one coat of Minwax polyurethane. The instructions clearly state to apply 2-3 coats of polyurethane finish to all surfaces. Calling and emailing Minwax confirmed that the first coat seals and the second coat protects. One coat is not industry standard. When I first inquired with Doug about the single coat, he responded that the Old Masters gel stain used serves as the first coat of protectant. I proceeded to call Old Masters to confirm. They replied that gel stain absolutely does not protect and at least two coats of polyurethane should be used. I provided this information to Doug, who then said that because he only scuffed up the original varnish, only one coat of polyurethane was necessary.
I have attached some pictures that show only a handful of the poor work. One in particular identifies a blemish that instead of repairing properly, Bates Painting chose place a drop of polyurethane on top. This one spot is indicative of the entire job where shortcuts were taken at every step.
I am now at a point where I have a kitchen that does not look professionally finished and have to completely refinish most of the surfaces myself. I am going to lose money and time because I hired Bates Painting.
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April 17, 2019
kristopher dabner
Average rating: 5 out of 5 stars
Doug and Donna are a delight to work with. They are prompt and efficient. If they say they will be there, they are. They do good quality prep work which makes all the difference in the duration of the project. I recommend them to everyone.
November 28, 2017
Craig Steffen
Average rating: 5 out of 5 stars
Did a very quality job and finished the project when said they would be done. Did what they promised and a little extra and did not ask for more money. Would recommend Bates Painting Co. to my friends for any painting project they have. Thanks Doug
November 27, 2017
Cathy Stegall
Average rating: 5 out of 5 stars
Owner Doug Bates was professional, attentive, and responsive. I received a quality painting service at a reasonable price from this company. Mr. Bates showed up every morning for the duration of the project to check on the progress and my level of satisfaction.
November 26, 2017
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Comment from Bates Painting Co:
Thank you for the review Cathy! We look forward to working with you again should you need us!
Doug’s team is just awesome. We’ve had them paint one house and refinish log siding on another. Both were literally perfect. Both Doug and Donna are fantastic to work with. You should give them a try and you will be giving them referrals and testimonials just like we did!!
November 21, 2017
jane garney
Average rating: 5 out of 5 stars
Bates is a great company!
The outside painting job was above and beyond - a special thank you to Doug and Bryon!
June 7, 2017
Whittaker Potts
Average rating: 5 out of 5 stars
Excellent customer service! Very professional and friendly group. Our house looks great. They were reasonable, gave great paint suggestions and everything was right on schedule.
May 16, 2017
Gregory Lear
Average rating: 5 out of 5 stars
Their work is excellent and they are very easy to work with. They are clear in what will be done and the cost is very reasonable. I would highly recommend them.
February 6, 2017
Venne-Richard Londré
Average rating: 5 out of 5 stars
We were very happy with every aspect of the paint job. Never before when we had our house painted did we encounter such professionalism and attention to detail. Every member of their team was pleasant and highly competent, as well as careful. We felt that we got good value for what was for us a significant outlay.
February 3, 2017
rodney_winters
Average rating: 5 out of 5 stars
The Bates Painting people were great to work with, and did a beautiful job. We are happy to recommend them.
January 19, 2017
Danielle Staecker
Average rating: 5 out of 5 stars
Very professional, finished ahead of schedule, impeccable job, reliable....and most importantly HONEST. I will definitely use again for other indoor painting jobs.
January 18, 2017
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Frequently Asked Questions
How is Bates Painting Co rated?
Bates Painting Co is currently rated 4.7 overall out of 5
What services does Bates Painting Co provide?
Bates Painting Co provides the following services: Deck Staining, Decorative Painting, Exterior Painting, Interior Painting
Where does Bates Painting Co provide services?
Bates Painting Co provides services in the following areas: Fairway, Grandview, Kansas City, Kansas City, Leawood, Lees Summit, Lenexa, Loch Lloyd, Merriam, Mission, Mission Hills, Mission Woods, Overland Park, Prairie Village, Roeland Park, Shawnee, Shawnee Mission, Unity Village, Westwood, Westwood Hills
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