Crystal Blue Aquatics LLC
673 Potomac Station Dr.
Sterling, VA 20166
Renovations and new construction.
Swimming Pool Construction, Retaining Walls, Waterfalls, Masonry Work
Aldie, Arcola, Ashburn, Belmont, Brambleton, Broadlands, Catharpin, Centreville, Chantilly, Countryside, Darnestown, Dranesville, Dulles, Dulles Town Center, Fairfax, Floris, Great Falls, Greenbriar, Haymarket, Herndon, Leesburg, Lowes Island, Oak Grove, Oak Hill, Oakton, Reston, South Riding, Sterling, Stone Ridge, Sugarland Run, University Center, Vienna, Alexandria
NPC certified applicator, apsp member, sgm factory trained certification, paver hardscape certified through the icpi. Factory trained by SGM for Diamond Brite quartz plasters, Diamond Brilliance interiors, pebble finishes, and high end glass bead finishes. Member of NPC and Start up technicians.
Thanks for your feedback. However you are not telling the entire truth here. CBA installed a brand new heater professionally and perfectly. The unit worked upon our completion and for weeks after. You called with issues of misfiring. We diagnosed the heater and found your gas to the unit was not correct. We have your email telling us the gas company you hired did need to replace the gas regulator and now the unit works perfectly. The following year you had leaks. We did not winterize your pool and we do not know who did. As you can see in the photos you are uploading your heater has freeze damage and is leaking. Your unit never leaked under our installation nor at any point when we came out to diagnose any issues. I will leave you with the fact we did return calls, we did set appointments and we did our best to resolve any issues. When you have winter closing issues or freeze damage from a unit we installed almost 3 years ago we cannot be responsible for bad winterization of our unit. We install approximately 50 to 75 units from Jandy a year. Your unit is the first unit in the past 6 years since it has been manufactured having such issues. Again sometimes it is better to have a licensed Jandy dealer and warranty station open and close your pool rather than doing it yourself or saving a few dollars with another company that may not know the proper way to blow out and drain the Jandy JXI heater. Again thanks for your business and feedback and let us know how we can assist you in the future.
You have been with us from the start. I have watched your girls grow up from afar and admired your family manors and demeanor. I remember the day I got a call from a high powered doctor servicing our metropolitan area feeling a sense of pride and honor. I felt the need to ensure your pool stayed as great as it could knowing it was your retreat coming home from the serious practices of health matters with hundreds of patience. You have helped us get to where we are today! I truly appreciate the opportunity and trust you gave me from the beginning.