Platinum Pools

We had no idea how to go about building a pool. We interviewed a lot of pool companies and got very close to giving up. Everything changed when we talked to Harrison the designer for the Platinum Pools. He is very knowledgeable, people person, and responds very quickly. We had a design of our pool a few hours after our first design consultation with him. We couldn't believe it. That's when we decided Platinum would build our pool. He took care of permitting for us. and sent us multiple designs because we added to our original design a few times. He is very responsive and never got tired of our questions. Then after we signed the contract, Anthony was assigned as our project manager. He as well is very knowledgeable, kind and never gets tired of our calls and questions. He has every contractor on time, keeping the job site clean, always double checking their work and always like I said answering our questions and keeping us on the loop every step of the way. In the conclusion we loved working with Platinum Pools. Harrison, Anthony and the rest of their team were simply great to work with and an extra perk they finished way before schedule even though we had a lot of rain days.

Platinum exceeded our expectations from start to finish! Harrison was phenomenal with the design process. With so many options, his expertise helped us build the perfect pool for our family. Once construction started, Chris was quick to keep us updated and ensured our every step was completed to the highest standards. We can't wait to enjoy the pool for years to come!

This was our first pool project, so my husband and I wanted to do our homework and make sure we chose the right builder. We met with seven different pool companies and received designs from five of them. Harrison at Platinum stood out immediately—his design was by far our favorite. He was incredibly patient throughout the process, answered all of our questions, and worked through every design tweak until everything was exactly how we envisioned it. Chris, our project manager, did an outstanding job bringing that vision to life. He was knowledgeable, detail-oriented, and kept us informed every step of the way. We especially appreciated his weekly updates and proactive communication, which helped keep the project on track and gave us confidence throughout the build. The finished pool exceeded our expectations, and we took our first swim last night! We couldn’t be happier with the final result. Thank you to Harrison, Chris, and the entire Platinum team for making our backyard dream a reality. We highly recommend Platinum to anyone considering a pool project.

Excellent job by Platinum Pools crew! Anthony was our Project Manager on this project. He was extremely easy to work with. He quickly responded to every request and the work was completed on time. Rain or shine, he was always there for us.

We are SO happy with the pool! Anthony did a wonderful job managing our project. He worked hard to make sure we were happy, and went above and beyond to get things done. Highly recommend!

Very happy with the new Pool from Platimun Pools - excellent Job by Chris the Project Manager who handeled the project and the construction teams, he keept me informed step by step until completion. Thank you!

Our experience with Platinum Pools was exceptional from start to finish. Chris was a pleasure to work with - a strong communicator who was always available, kind, and willing to go above and beyond. Throughout the construction of our house, we worked with many different people, but we always knew we never had to worry about the pool because Chris had it handled. We’re so pleased with the final result and would highly recommend.

Chris Reyes was a dream to work with at Platinum Pools. The process was so collaborative and smooth. He worked promptly to solve issues that came up and was exactly what you’d hope for in completing a pool project. What set him apart was his passion for making customers happy. We were so thankful to work with him. Highly recommend!

I picked platinum pools for my pool build because of their reputation and how long they've been in business. I was met with professionalism, excellent customer service and a lot of technical knowledge through the whole process, which made it a smooth and low stress experience. Harrison (Sensitive Information Hidden) helped me design the perfect pool for my backyard space and budget. He was patient, thoughtful to our needs, and very open to our ideas as we went back and forth through the design process. Chris (Sensitive Information Hidden) was the project manager for my pool construction. Communication was excellent. He always made me aware of what was going on and what to expect at each step of the way. Chris had a high standard for quality of work being done and promptly addressed any issues that arose through the process. It was a great experience working with Chris and Harrison every step of the way. I'd recommend Platinum Pools to anyone looking to install a pool!

Overall, great experience so far. Harrison has thorough and helpful at initial steps. Chris kept us updated and communicated each step along the way. Made the experience as stressfree as possible. Would recommend.

We chose Platinum Pools for our pool build. This was our first pool build. We are new to this process.. However, with our project manager, Chris Reyes, we had nothing to worry about. Chris kept us informed with every step. He is professional and he communicates well. As with any construction project, there are delays, like weather, or issues, like material delivery delays, but we never felt lost or out of the loop because Chris kept us informed. We would choose Platinum Pools again and a large majority for that was our positive experience with Chris Reyes. The pool is beautiful. We are very pleased with the how the pool looks. Platinum makes sure that you understand how to manage the equipment and keep your pool clean with their detailed “pool school” meeting. Joseph was our instructor and he was very thorough. We highly recommend Platinum Pools.

We had a great experience with Platinum Pools, and a big part of that was our project manager, Chris Reyes. Chris was outstanding from start to finish. He was incredibly responsive, communicated clearly and consistently, and always kept us in the loop on what was happening and what to expect next. In a process where things can easily get delayed or confusing, the level of communication made a huge difference. What really stood out was his knowledge and ability to problem-solve. If something came up, Chris either handled it quickly or escalated it right away to keep things moving. There was never a moment where we felt stuck or unsure of what was going on. This was our first pool build, which of course can be stressful, but Chris made the process feel smooth and well-managed. Platinum Pools is fortunate to have him. He’s the kind of person who makes customers feel well taken care of. Very happy with how everything turned out and would absolutely recommend Platinum. Especially if you get to work with Chris!!

As project manager, Chris has been tremendous to work with. He’s been communicative and thorough throughout the process. Also, Matt was informative and helpful taking me through the ins and outs of the pool. The pool itself turned out beautifully, definitely recommend going with Platinum!

Fantastic experience. Chris did a great job managing the project. It completed it on schedule and exceeded expectations. Harrison was a pleasure to deal with on the initial pool design and throughout the process. I would highly recommend Platinum pools.

Excellent experience. They completed everything on schedule and exceed expectations in all aspects. The pool turned out beautifully. I would highly recommend Platinum pools.

Platinum Pools stepped in to do some renovation work for our pool as part of a larger home addition. They were fast, professional, and fairly priced! I would highly recommend Anthony and his team for any pool project that you may be considering.

Chris Reyes is the best!! He made the entire remodel process of our pool a pleasure! He took care of our every need and was in communication with us at all times. You can trust Platinum Pools with your pool needs and be happy you did!!

Anthony was very informative and took the time to answer all of our questions. Everyone at Platinum Pools was helpful to ensure we made the right decisions for our remodel.

Chris did an incredible job with our pool. Super helpful during the construction process. Great communication and transparency for us. A great experience!

Chris Reyes is very professional, reliable, dependable and polite. I think he did a great job. He answered all my questions with patience. I really like him and I highly recommend him

Platinum Pools has exceeded all our expectations! Nick was the absolute best!! He stuck with us for over a year while we worked out all the obstacles with our HOA and other issues. Every hurdle we came across Nick was there to walk us through it. Nick listened to us on how we needed the pool design to be and gave us exactly what we were looking for. When changes were needed or required he was quick to take care of it and get it back to us. Anthony and his crew then jumped in and got our pool build completed in record time. We couldn’t be more pleased!

Chris and Buddy at Platinum Pools were great to work. We worked with them for a 11x13 plunge pool that came out amazing. Pricing was fair and they were responsive and communicative every step of the way.

I had a great experience working with Platinum Pools. Harrison Veith (salesman) was very transparent and responsive, and provided a great 3D rendering of the pool. He made he sales process fairly simple and straight forward. Chris Reyes (project manager) likewise did an outstanding job, walking me through the construction process and keeping me appraised of the pool progress. From start to finish, it took about 2 months to have the pool completely done and ready for use. Overall, I was very satisfied with the experience.

Platinum pools did a great job building a beautiful pool that our family will enjoy for years to come. Tough/ small backyard with tons of easement and other restrictions to consider and they really maximized our small space. Harrison in sales was great at helping us with planning and vision and countless changes. Chris really pushed his tradesmen to keep on/expedite schedule where it was possible. He was prompt, communicative and able to explain things in a way we could understand as a customer. I have already referred multiple friends

We recently finished our backyard pool with Platinum Pools, and the project turned out far better than we expected. Our yard is on the smaller side, so we weren’t sure a meaningful pool would fit—but we ended up with a much larger pool than expected, making the most of the space. Buddy Harrott, our designer, did an excellent job turning our vague ideas into a smart layout with raised hot tub, tanning shelf, water features, and lighting that maximized every inch. He was meticulous, even considering how the pool would look from inside the house. Buddy created a detailed 3D model and incorporated our feedback, though the final design was very close to his original concept. Buddy stayed in touch from start to finish, never disappearing after the sale which gave us confidence throughout the process. Desmond, our project manager, was well organized and responsive. He explained the construction process step by step, kept us informed about when subcontractors would be on site, and addressed our concerns promptly. We underestimated the amount of work involved, but every crew was hardworking and professional, which made the disruption manageable. The handover involves their Pool School, which was excellent. They taught us how to the equipment worked, how to use and maintain the equipment, and answered our questions—especially helpful since we’re first-time pool owners. Tips from Our Experience: Add Extra Decking It ties the backyard together nicely, creates natural spots for chairs, and provides a comfortable area to hangout Install a Separate Pump for Water Features This allows you to run the hot tub and water features at the same time without compromising performance. Upsize the Heater A larger heater means faster heating times for both the hot tub and the pool. Consider Pool Depth Since we didn’t plan on adding a slide or diving board, we kept the maximum depth at 5.5 feet. This allows faster pool heating times. Bottom Line: If you want a straightforward, professional build with a design that fits your space with clear communication, we highly recommend Platinum Pools. The process was well managed, the team was ethical, knowledgeable, and easy to work with. The finished pool exceeded our expectations.

We just finished up our project with Platinum and are very happy with the end results. Our project manager Anthony was super helpful at keeping us up to speed with the process, answering all questions, and solving any problems along the way. He did a great job building our pool and I would recommend Platinum.

Jared, our pool designer, was fantastic, and Jordan, our pool engineer and superintendent, was extremely thorough throughout the process. We highly recommend Platinum if you’re looking for a quality pool builder.

Great process from start to finish. Anthony Tohill (Project Manager) was very communicative and helped with every question, concern, and need in a very timely manner. Jeff Mitchell was also very helpful with the build selections and starting the process up with us. The entire team was honest and straight shooters and we were very impressed throughout the entire process!

We love our Platinum pool. From start to finish we were pleased with how attentive our sales representative, Buddy, was with every question we had and every change we made. Our project manager, Desmond was equally amazing and helped so much with our questions and concerns. Would definitely recommend to anyone looking for a pool builder.

Chris and his team did a great job with the pool construction. Very happy with Platinum and the finished product.

I have been in commercial real estate and construction for over 30 years. The key to a successful project is a great project manager. Chris is a perfect example of that. Where the pool company or a subcontractor fell short, Chris made sure the work was corrected and not just with a patch, but done the right way with quality and longevity of the work in mind.

From the very beginning, I met with three different vendors to bring my dream pool to life—but Platinum Pools stood out from the rest. Their competitive pricing and genuinely friendly service made the decision easy. And wow, what a fantastic experience it turned out to be! Anthony and Kelly were absolutely phenomenal. They kept me updated at every stage of the process, making sure there were no surprises or hidden fees. Everything was transparent, professional, and right on schedule. In fact, they finished my pool ahead of time—something almost unheard of these days! What impressed me most was their commitment to doing exactly what they promised. Every detail we discussed was delivered with precision, and the final result? A stunning pool that looks exactly like the vision they showed me from the start. I can’t recommend Platinum Pools highly enough. If you’re thinking about building a pool, look no further—this team absolutely deserves a 5-star rating!

Second time using platinum and working with Ian, after a great experience preCOVID. This time around, Ian went above and beyond in responding to my build requests while remaining within our budget. We had some logistical challenges after permitting which delayed the start date, but from our dig day to getting into the pool for the first time this weekend, the process has been very positive with completion in under 5 weeks! We learned the first time around how invaluable it is to have timely updates and Chris became our go-to for all queries, providing constant updates and quick response times that made the process much smoother. During times we weren’t at home he came onsite and sent video tutorials/updates which were hugely appreciated. Will continue to recommend Platinum.

Chris was reliable and dependable. He’s able to respond to our needs at a timely manner. We were delighted to have worked with Chris on this project.

I didn’t realize what and how much goes into having a pool built. Chris Reyes was the Project Manager. Chris was extremely thorough and kept things moving to beat expected deadlines. Any questions I had, Chris answered immediately. Chris was great at elaborating from cradle to grave. It’s a good feeling when you get the excellent communication Chris provided. Great job!

I absolutely LOVE my new pool!! Harrison was my pool designer and he was patient, awesome, and super responsive to any questions along the way! He designed the perfect pool for my family! Anthony was our project manager and he gave updates, answered all my questions, and finished ahead of schedule! During the process there were continuous updates via text, and emails to let you know the next step. I am so grateful for their team! This was the first time I built a pool and it couldn’t have been any better! Thank you guys for being so awesome!

We were on the hunt for months for a pool builder with high standards and responsiveness and we found it with Platinum Pools. We are so glad we did. They did an excellent job and even with the weather delays, they completed the pool earlier than expected. Jeff (Sensitive Information Hidden) (Designer/Sales) and Chris (Sensitive Information Hidden) (Project Manager) were top notch. They addressed all our concerns promptly, checked in with us regularly and provided updates as required. We did have some hiccups along the way which was to be expected but they handled it with top professionalism. The teams that Chris curated for our massive backyard project was exceptional. We are now happy owners of a beautiful pool thanks to the team at Platinum!

Sean Smallwood saved our project and Doug (our project manager) delivered! The dynamic duo! We love our backyard even more than we thought we would! These two, and Platinum as a whole, knocked it out of the park! Cheers you guys, and THANK YOU!

Ian Espada designed a beautiful pool and Chris Reyes made it happen! I have built two pools with Platinum and we are well-pleased.

I did my research before I contacted Platinum Pools, I heard great things from the people I talked to, Ian the designer exceeded my exceptions and Chris the project manger blew me away with his knowledge and experience, If you want a pool with NO hassel have Platinum Pools build it and don't waste your time researching other pool companies.

Anthony was our project manager for the resurfacing of our pool and resurfacing our cool deck. He was thorough with explanations of each phase of the project. He visited the project frequently ensuring each stage began and ended appropriately. We enjoyed working with Anthony and would recommend him to friends and family.

Great experience with Buddy and Anthony from design to finished project. This is our third pool, but first with Platinum Pools. We recommend Platinum Pools!

Pool turned out beautiful! Love the design Platinum Pools created for us. Site Manager, Chris did a great job organizing the completion of our pool ahead of schedule and was very prompt and attentive to our questions and concerns. Thank you!

My pool was completed this week! David Brady spent a lot of time on the design and Chris Reyes was a fantastic construction manager. The pool looks great and Chris came by the house regularly to ensure everything was on track and inspected quality of the work. Highly recommend Platinum pools, David and Chris.

I have been very happy with platinum pools. They were helpful in designing my pool and were with me every step during the build phase. Chris Reyes was super helpful in keeping the project on-time (actually exceeding the schedule) and was available to talk through each step. I recommend Platinum.

5 Stars – A Truly Outstanding Experience! I couldn’t be happier with the work done by my pool contractor, Chris Reyes and Platinum Pools. From start to finish, the experience was smooth, professional, and even enjoyable. What truly stood out was their excellent communication—every step of the way, I felt informed and confident in the process. Any issues that popped up were handled quickly and efficiently, with solutions that kept the project moving forward without delay. They took my vision for a backyard oasis and brought it to life beautifully. The new pool and deck completely transformed the space into something even better than I imagined. The attention to detail, craftsmanship, and overall dedication to getting it right was evident in every aspect of the project. I highly recommend them to anyone looking to enhance their outdoor living space. They’re reliable, skilled, and a true pleasure to work with!

Working with Platinum Pools has been a great experience and a huge part of that is thanks to Chris Reyes. In any major home project like building a pool, the construction itself is just one part of the process. Having someone consistently present after the sale is just as important, if not more. That’s where Chris truly shines. Chris met with us regularly throughout the project, often daily, and his calm demeanor and exceptional people skills made a big difference. He has a rare ability to stay composed under pressure, even on the more frustrating days, and to clearly explain what’s going on. He manages expectations with honesty and professionalism which helps the customer stay informed, confident, and at ease. Chris is also hands-on and knowledgeable. Whether it’s answering technical questions, solving problems on the spot, or even getting his hands dirty when needed, he’s fully committed to delivering quality and customer satisfaction. He is the kind of field representative every company should have, someone who represents the brand well, builds trust with clients, and ensures the experience remains positive from start to finish. If you’re considering Platinum Pools, know that with Chris Reyes on your project, you’re in excellent hands.

5 Stars – Smooth, High-Quality Pool Build with Excellent Team We just finished our first pool build with Platinum Pools, and the entire experience was fantastic. We were nervous going in, but they exceeded our expectations across the board. Kelly, our designer, was excellent—personable, patient, and not pushy at all. He offered great suggestions, helped us shape the design we wanted, and was always flexible with timing. He made the planning phase easy and enjoyable. Anthony, our construction manager, kept us informed every step of the way. Communication was clear and consistent. He explained the process, answered all of our questions, and quickly handled even the smallest concerns. He’s friendly, professional, and very knowledgeable. Every contractor who came out did top-notch work. I have a DIY background and usually keep a close eye on things—but I didn’t need to worry. The work was high quality throughout, and they even added a few thoughtful extras, like gate springs, without us asking. They gave us a clear timeline—and beat it. Quick, efficient, and great workmanship from start to finish. Highly recommend Platinum Pools to anyone considering a pool. They made the whole experience smooth, stress-free, and enjoyable.

Platinum Pools did a super job building our dream pool. Buddy did a super job designing. Doug managed the build, so everything went smoothly. Joseph, the Tech was there for start-up to make sure it all worked. Blake did a final check and conducted our pool school. We now have a backyard oasis. Thank you for a job well done. We highly recommend Cody Platinum Pools.

We had our pool remodeled and had a great experience from start to finish. Mike Marcum helped us with the planning and sales contract and was responsive throughout the process. Chris Reyes was our Project Manager and we really enjoyed working with him! He was extremely helpful and communicative throughout the entire process. I would highly recommend Platinum Pools!

My wife and I, chose Pools because of their experience, great reputation, and long history of association with Cody Pools. It was a very good decision. Our pool and deck renovation is now absolutely beautiful, thanks to the following Platnium Pools representatives. Kelly Gott, our pool designer was extremely helpful in guiding us to the best possible solution based on our ideas. Anthony Towhill, our project manager was instrumental in the making the process successful. Anthony is extremely professional, knowledgeable, and most important an absolute pleasure to work with. Anthony is a great asset to the Platnium Pool staff. Finally Brian Arguliar, our Tile and Travertine subcontractor was an artist and tile mechanical genius. Our pool and deck is beautiful, thanks to all the subcontractors used by Platinum Pools. We are very satisfied.

Platinum has done great work for our pool! They have been timely, communicative and mindful of our needs. Ian and Chris have made the new pool process a breeze!

Chris Reyes and Ian Espada were both incredible to work with in the process of installing my pool. They both went above and beyond by eloquently dealing with a challenging neighbor for access to the property and delivering a beautiful finished product. I highly recommend Chris and Ian for their transparency, communication, and the positive environment they bring to a process that can be otherwise stressful. Very impressed and recommend them to anyone.

Just had a pool installed at my home in the Heights… Buddy Harrott was great to work with on the retro design and fitting into limited space… Chris Reyes was my PM and was on top of it from the very beginning… he did a great job and finished ahead of schedule even with me adding additional equipment (chiller) halfway through the build… Chris always kept me in the loop and the pool turned out better than expected… I highly recommend Platinum Pools… especially if you live in the city.

Nick and Anthony at Platinum Pools were the best pool designer and project manager! They helped us through every step of the process, and we couldn’t be happier with the finished product. The project was competed timely and most importantly, with high quality and attention to detail. Thank you for making our backyard our dream oasis! Highly recommend.

Worked with Harrison Veith on our design and came iup with a design we love including a unique approach to a rail to help getting out of the pool. Anthony Tohill was our project manager and did an excellent job communicating and keeping us updated on any changes. highly recommend Platinum and these gentlemen.

In search of our perfect oasis, my husband and I looked at and met with several pool companies before we finally came across Platinum Pools. We started with Nick who really blew the other companies out of the park by both the pool design and the final numbers which worked best for us. Nick was straight forward and easy to work with. He has been communicative and helpful as we worked thru getting the pieces in place to get the project off the ground. Time to start the project, we next met and started work with Anthony...not only has he been a professional, who clearly knows his job, but he has been easy to communicate with throughout the various project stages. Anthony has been watchful and efficient and open and honest about taking care of things along the way...we have been very happy and relieved that the project has gone as smoothly as it has. Both Anthony and Nick have not let us down and our beautiful oasis vision has become a reality. Definitely recommend!!!!

Met with a bunch of pool companies, but Nick designed the best pool hands down! Then he handed me off to Anthony for the build process….Anthony is outstanding and has MY interest at heart, and simply only accepts exceptional work from his workers! Great team and an awesome pool! Thanks Nick, Anthony and Platinum Pools!

Our pool is in the finishing stage - we are filling it as I write this review. Anthony has done an amazing job at keeping us up to date on progress of the construction and addressing any issues or questions that we had along the way. Our construction is way ahead of schedule and I couldn't be happier with the product. I highly recommend Cody/Platinum Pools. Thanks Anthony for a great job. Also kudos to Harrison for the sales end of the transaction. It’s exactly what we wanted 10 out of 10!

Chris and his team did a great job building our pool! From start to finish, they were professional, efficient, and skilled. The crew worked seamlessly together, ensuring everything was done to the highest standard. Not only did they deliver excellent craftsmanship, but they also completed the project ahead of schedule—something we truly appreciated. If you're looking for a reliable and knowledgeable pool builder, Chris is the one to go with. Highly recommend

just now New We have just about completed our backyard pool project, and I can’t say enough great things about Chris Reyes, our project manager. From start to finish, Chris was professional, communicative, and incredibly detail-oriented. We ran into a few issues along the way but Chris always assured us that Platinum Pools would take care of the issues properly. He kept us informed about timelines and progress, promptly addressed any concerns, and always had a solution-oriented mindset. His expertise and ability to coordinate various teams and contractors were evident throughout the project. What truly set Chris and Platimun apart from the rest was their dedication to making our vision a reality. Chris consistently went above and beyond to ensure the quality of work met the highest standards and that we were completely satisfied. If something was not up to his or our elevated standards, he made the issue right! Thanks to Chris and the Platinum pools team, our dream backyard has just about become a reality (a few small things remaining) and it’s even better than we imagined!

Platinum pools did a fantastic job on building our pool . Our project Manager Chris Reyes was always available for questions and updating us weekly on the process , scheduling and any additional question we had . Chris has been a great help and support as we navigate the pool or any issues that may have came up to or questions i had ,always available to take my calls or return my texts promptly with his advice or guidance . Chris has shown a great level of professionalism and dependability, especially in challenging situations we had in our project. Our pool looks fantastic and highly recommend working with Chris Reyes as the project manager !

Jordan was absolutely there for me and believe me, I had a lot of questions. He answered my questions and took care of my pool. I highly recommend Jerrod.

Excellent work. Chris was super professional and efficient. Did a very difficult remodel in a small space working around our schedules. Couldn’t have been happier with the outcome. Pool looks amazing.

We have had an amazing experience with Platinum Pools from start to finish! Buddy was our initial point of contact and did a wonderful job of educating us while we went through the selection process. Our project manager, Chris took over and has been incredible. His communication is top notch and far exceeded our expectations. I was prepared for this to be a stressful experience, but Chris and team made it so easy! Highly recommend!

Anthony Tohill with Platinum Pools was an exceptional project manager! From start to finish, he demonstrated top-notch professionalism, clear communication, and a genuine commitment to delivering a high-quality result. Anthony kept the project on track, ensuring every detail was executed flawlessly. His knowledge and experience made the entire process stress-free and enjoyable.

This company have excellent coordination day-to-day updates on their progress Would be nice for the sales person to communicate better after the sales I have The Best recommendation Especially To Anthony, The project coordinator is very good on his timing and following up today with us I’ll give 10 stars service to him I recommend platinum Pool specially when you end up with Anthony watching over your pool process

We went with Platinum Pools based on great experiences friends had using the company and we have been impressed. Ian was great working with us to design the pool we wanted for our space, down to the small details, and once we got to construction Chris Reyes has been fantastic. He is a great communicator, problem solver and an absolute pleasure to work with. I’m sure he is the reason our project has come in ahead of schedule! We would 100% recommend Chris, Ian and Platinum to anyone!

Our experience with Chris (Sensitive Infromation Hidden) and Harrison (Sensitive Infromation Hidden) at Platinum Pools was spectacular. From start to finish the team made every step as buyer friendly as possible, and made us feel comfortable throughout the entire process. We had multiple 3D renderings prepared rapidly from Harrison, and were able to quickly settle in on a design that made sense for our family. The construction process started ahead of schedule, and stayed that way through the duration of the project, finishing over a month ahead of schedule. Chris was available at all hours, weekday or weekend, to address any questions or concerns we had. Despite all the complex timing and moving pieces with different crews we always felt like everything was planned very efficiently and well communicated to us as to avoid inconvenience. we had almost zero days where there wasn’t someone doing work on something. We are thrilled with the quality of our pool, and couldn’t have asked for a smoother process. I would highly recommend Platinum Pools to anybody looking to take this journey!

I highly recommend working with Platinum Pools for your construction needs. Our Project Manager Chris (Sensitive Information Hidden) worked diligently to keep us informed on the progress of the build while also maintaining quality. We are very pleased with the finished product and very excited that it was completed ahead of schedule. Chris worked with us to make sure we were happy with the project as it progressed while also keeping the project moving forward efficiently. Harrison and the sales team were also great to work with during the pool planning process and we are very excited by the final outcome of the pool. We look forward to enjoying the pool for years to come.

Anthony was great from the beginning. Kept me informed on all the stages of my pool build. Answered any question my wife and I had. He went above and beyond for us and would highly recommended him to anyone thinking of using Platinum Pools.

This was our first ever pool build so we went into things a bit apprehensive and anxious about the process. Aligning on the spec was very straight forwards (thanks Harrison) and I appreciated how thorough the drawings and quotation were. I did have questions and clarifications and these were addressed clearly via some conversations. Platinum dealt with the preparation of HOA paperwork which was helpful. In our case the build process went smoothly and we had minimal weather disruption, which was frankly quite lucky. I want to shout out our project manager Anthony Tohill. Anthony was transparent and very honest throughout the whole process which helped us understand and prepare for the realities of construction of this scale. We did come across one issue during the build, which to Anthony’s credit he dealt with quickly and decisively, which we appreciated. The start-up and “pool school” teams were also highly professional and easy to work with. All in all we are delighted with our pool & spa and I would have no hesitation in recommending Platinum Pools.

HIGHLY RECOMMEND A+++++ Anthony was my construction manager and he was very informative, educational, responsive, provided great insight, and recommendations!! Would recommend to anyone building a pool!

From the first interaction with Harrison to the end of construction with Antony the service, response and attention was top notch. We had great collaboration throughout the design and I would recommend to spend the time at the office to refine the design and view and select the materials. We were pretty astounded at the speed of everything, but also how well planned and excited, especially the excavation, gunite and decking. If it were not for the weather days felt like we would be done in a month. Very happy with the final result. Looks better than I imagined. Thanks Platinum, I cannot recommend higher. Great job and I feel very good value.

We recently had our pool installed by Platinum Pools, and Chris Reyes was an exceptional project manager from start to finish. His communication was top-notch, keeping us informed of every step along the way. Chris was diligent in overseeing the entire process, ensuring everything ran smoothly. He was also very easy to work with, addressing any concerns promptly and professionally. What also impressed us was that the project was completed more than a month ahead of schedule—something we didn’t expect but truly appreciated. We highly recommend Chris and his team for any pool installation! He exceeded our expectations and made the whole experience stress-free.

I worked with Chris Reyes on a project to put a new pool in our backyard. He (and the rest of the platinum team) was a pleasure to work with. It was a great experience. We are so excited to have our pool and I would absolutely recommend anyone to work with Chris!

The project faced a lot of challenges but platinum came through and delivered a beautiful pool. I wish I understood more of the details of these challenges before starting the project, but Chris Reyes did a good job explaining the situation and keeping the project moving forward.

Had a chiller installed and am very happy with the process and outcome. Chris Reyes was the manager on the project and was very friendly, accessible and knowledgeable about the process. Chris was able to explain the equipment and laid out a reasonable timeline for completion. I would highly recommend Platinum and Chris for your pool build or equipment add-on needs.

We recently had the pleasure of working with Platinum Pools to build our new pool, and we couldn't be happier with the outcome. From start to finish, the process was smooth and stress-free, thanks to the exceptional project manager, Chris Reyes. Chris's communication skills are top-notch. He kept us informed every step of the way, ensuring that we always knew what to expect. His knowledge of the pool building process is impressive, and his professionalism shone through in every interaction. Chris guided us through each phase, from the initial design to the final touches. His expertise and attention to detail were evident throughout the project. The entire team at Platinum Pools did an excellent job, but Chris's leadership truly made the experience outstanding. We highly recommend Platinum Pools, especially if you have the opportunity to work with Chris Reyes. Thanks to him, we now have a beautiful pool that our family will enjoy for years to come

I chose the right company to build my pool. Nick Sacco was very kind, knowledgeable and understood exactly what Kind of pool I wanted. I'm very satisfied with the results. Thank you, Nick, for your nice design and all the support provided. Anthony the project manager, provided excellent customer service: great timing, effective communication. My pool was finished before the expected date!!!! We love our pool very much!

We had a great experience remodeling our pool with Platinum Pools. We had received a recommendation from a friend who used them for there pool build. Kelly Gott was our designer, he was very knowledgeable and helpful with the update. Really patient with answering all our questions. Chris Reyes was our Project Manager, and he was responsible for building and scheduling. He was so great at handling any concerns we had thru the remodel. Highly recommend these two people, they really made the process enjoyable and easy.

Chris & Ian exceeded our expectations and addressed the few issues we had professionally and promptly. There’s no questioning that these two amazing professionals deeply care about their customers and want them to be beyond completely satisfied. I will continue to refer Platinum/Cody Pools with great enthusiasm as the opportunities present themselves.

We had a great experience working with Chris Reyes and Ian Espada at Platinum Pools. Ian was our relationship manager when we were making the decision regarding choosing our pool construction company. Ian was very responsive, professional and patient in answering our questions. He was one of the biggest reasons for us choosing Platinum Pools. Chris was incharge of everything related to pool construction and he far exceeded our expectations on everything he did. Chris communicated very clearly upfront about the process, timeline and any potential issues that we may face during the process. After the pool construction started Chris communicated regularly and kept us abreast of the progress. In case we had any questions, Chris was very responsive and patiently answered all our questions. Chris finished our project in a short time frame of 40 days despite hurdles created by multiples days of rain and two storms during this period.

Highly recommend Platinum Pools. Everyone was great to work with. Very organized company and things ran very smoothly for our pool installation! Anthony T was our project manager and was great at keeping the lines of communication open throughout the entire process.

Anthony Tohill, our project manager, was superb and exceeded our expectations. He communicated well throughout the building process. He was honest, informative, knowledgeable, stayed on top of the contractors and ensured we got the pool we wanted. Anthony has integrity and could not proceed with the building process until things were up to his standard. We really appreciate this quality in him as well as his hard work and dedication. Thank you Anthony, we’re grateful for having crossed paths with you.

We had an excellent experience from start to finish with Platinum Pools. Anthony and Sean provided outstanding support throughout the process, making planning, approvals, and construction seamless. I am extremely pleased with the outcome of our backyard oasis.

Enjoyed the whole pool building process from the pool design by Ian to the project conduction by Anthony team! The cost is transparent and affordable , the pool itself is well designed and finished with an artistic taste ! They answer my question promptly even months after the pool was done .The entire pool building took only 3.5 weeks which is amazing to have a pool before summer starts ! Highly recommend the Platinum pool!

Platinum pools was an ideal experience from a design and build standpoint. Harrison with sales, design, and constant easy and honest communication through the process was a huge part of making the experience as successful and efficient as it was. Chris with managing the project and build was awesome. Responsive, efficient, helpful, with a lot of helpful experience to handle some weird circumstances very impressively. Although we had challenges with the backyard undergound, weather, and city, everything from the pool company was better than we could have hoped for. And navigating the challenges with a team and company that was constantly on top of it definitely made it the right choice.

Platinum pools was an ideal experience from a design and build standpoint. Chris with managing the project and build plus easy communication, always tentative and accommodating to all of our questions throughout the process. He will make sure your pool is built asap with high quality every step of the way! Harrison with sales and design, and easy communication through the process was a huge part of making the experience as successful and efficient as it was.

Overall, we are very happy with the pool that we received! Mark was very helpful in designing the pool that fit our needs. Chris was very much on top of all crews during the construction process and kept the project moving. There were few days where zero progress was made. He was also very communicative and quickly responded to questions. During construction Chris was very clear in explaining next steps and never left us with unanswered question. He exceeded our expectations for completion time once the dig began.

Platinum pools designed our dream pool. We are thrilled with the results. I highly recommend them for anyone who wants a quality pool and a team that cares about exceeding your expectations.

We’ve had a great experience with Platinum Pools during the build of our pool & hot tub. This company seems to be a well-oiled machine when it comes to building pools, and their subcontractors seem to be a notch above the others. The time from ground-breaking to fill was just over 6 weeks, which seems pretty unbeatable compared to other companies (and that was all during a very stormy month - May 2024). Nick Sacco was our designer and did a great job with helping us design the pool, pick out tile/coping, and direct us as to what all we needed to have done prior to ground-breaking (electric/gas re-route, tree removal, etc.). The Platinum Pools showroom is quite impressive and illustrates that this is a very high-tier company. I had quite a few nit-pick comments when it came to the construction plans, and Nick helped to ensure that my comments were implemented and/or otherwise addressed. Chris Reyes was our project manager for the build of the pool, and he did a great job throughout the entirety of the process. Chris was very approachable, proactive, and knowledgeable when it came to our build. I was very involved throughout the process, and he was always thorough in answering all of my questions (and I had a lot of questions). When anything was done improperly or not up to Platinum Pools’ standards, Chris ensured they were addressed in a timely manner. Whenever there were items that needed to be addressed, Chris would come by so that he could monitor the project and keep things on track. It helped immensely to have a very reachable project manager that was readily available through text. Ultimately, I felt like we were in very good hands throughout the entirety of the build, mostly due to Chris’ oversight of the project and subject matter expertise. Shortly after our pool was filled, the start-up was completed by Arturo and then we had a very thorough pool school with Enrique. Both Arturo and Enrique were very friendly and ensured that things were good to go for the beginning use of our pool. After joining a Facebook group for gunite pool owners and reading the horror stories every day of people across the US that had likely chosen the lowest bid, I can confidently say that I didn’t have any horror stories with our Platinum Pools build. Platinum Pools is backed by a national brand (Cody Pools), which helped to give me a bit more confidence that this wasn’t a mom-and-pop company that was going to leave us high and dry halfway through the build. We just finished our build, so I can’t speak to the warranty as we haven’t had any dealings with that yet. However, I have high confidence that Platinum Pools will make good on any warranty claims that we have. For anyone who is unsure of who to select for their pool builder, I would highly recommend Platinum Pools.

The whole experience from start to finish was fantastic. Chris Reyes came and looked at the job site before construction and explained how the process would go. Our pool was a little more complicated than usual due to a small access to the back yard. Chris reassured us that he would take care of it. He came up with a great plan and executed it. His communicated with us the entire process letting us know when the construction crews would be there. Anytime there was a delay he let us know what was happening and when they would be by. Would recommend Chris and Platinum Polls to anyone wanting a pool.

We love our new pool! From the start, Platinum Pools were eager to help us make our dream a reailty. Ian helped make our vision come to life and listened to our every concern from inception. Chris was our project manager and advocated for the success of our pool. As first time builders, we had no idea what to look for during our check points, and he helped to make sure we were getting what we wanted and the quaility we expected. Many fun times in our future will be had in our new pool!

Our experience with Platinum Pools has been great – the entire team was really easy to work with. Chris saw our project from the beginning into these final stages and has made the whole process stress free. Chris’s communication is what makes him in my opinion, shine in his role – he always responds timely and thoroughly, which is so important to me! We are thankful he was assigned our pool and know he will give other customers the same great experience he gave us.

What a Remarkable Journey! I want to extend a massive shoutout to Platinum Pools and their exceptional team. Sales and Design: Embarking on my first pool project, I was understandably apprehensive due to tales of challenging build experiences. However, Buddy, who handled the sales and design aspects, was an absolute gem. He not only sold me on the dream but also patiently accommodated multiple design tweaks. Buddy's expertise and insightful recommendations made the entire process smooth sailing. Construction: Anthony, my project manager, was a beacon of reassurance throughout the construction phase. His composed demeanor alleviated any concerns I had, as he meticulously ensured the project stayed on track, adhered to specifications, and maintained constant communication with me. Despite my initial lack of understanding regarding the construction process, Anthony patiently guided me through each step, leaving me with no doubts about the eventual outcome. His repeated assurance of "It's gonna look good man" proved absolutely true! Scheduling and Operations: Although I didn't have direct contact with the scheduling or operations team, their seamless orchestration of the entire process did not go unnoticed. It was evident that Platinum Pools operated like a well-oiled machine, with every aspect of design, scheduling, and trade coordination expertly handled by a proficient team. Their efficiency and expertise were palpable and greatly appreciated. Pool School: The pool school session, conducted by the knowledgeable team, was invaluable in acquainting me with my new pool. They patiently walked me through each aspect, clarifying its function and operation. Initially overwhelmed, I soon found myself at ease as they demystified every component. A heartfelt thanks to the entire Platinum Pools team for their dedication and for delivering an outstanding end product!

I cannot say enough good things about Arturo. We have had a few challenges since getting our Pool relating to equipment, and Arturo provided outstanding service. He answered all of our questions and calm us down, and consistently solve the problems. Really can’t say enough about his attitude, demeanor, responsiveness, and just overall knowledge. Very refreshing and not very common these days.

We have had an excellent working experience, starting with Nick Sacco, then Chris Reyes, the Construction Manager, has been truly awesome to work with. Nick was always available to answer any queries we may have had, even during the construction and post construction phases of the pool. Chris was always very flexible, accommodating and ready to work with our schedule. Chris would always respond to our messages immediately and was very pleasant to work with. No matter how many times we would ask the same questions, Chris would patiently respond.. and also help us along the way to effectively use our pool, that he so beautifully built for us. Thank you!! Warm regards, Aasheesh and Kajal Sharma.

Ian and Chris were great to work with. They made the whole process extremely smooth, communicated effectively and were extremely professional. They were always available to answer any questions and got my pool done in record time! I recommend Platinum Pools to everyone.

Our pool turned out beautiful. We love the design and the quality. Especially like the in floor cleaning system.

They did a great job with our pool! Everyone was super responsive and helpful! Our construction manager Chris Reyes was excellent and communicated well! Our designer Mark Wyner was excellent and designed exactly what we wanted! They got our pool done early and did a great job!

The platinum pools team has been excellent to work with. They help us understand the process, communicate with us regularly and do a great job keeping their commitments. They kept the construction area clean and took steps to protect the house and fences from damage during the process. Mark Wyner (sales/design) and Chris Reyes (construction PM) were both very helpful and we are grateful they managed our project.

Getting our pool done by platinum pools was the best decision we could have made. The initial consult and design process was seamless and easy. When it came to actual construction we could not have been any more pleased. Our project manager Chris Reyes, kept us informed throughout each step of the construction, checked in after each phase to make sure there were no issues requiring immediate attention, and was available for any questions we had throughout. The attention to detail and excellent customer service are second to none. Would definitely recommend to anyone who is wanting a high quality pool along with high quality expertise and customer service.

Mark Wyner went above and beyond on this project. His patients were tested along the way more than once. Mark and his team responded professionally at all times.

My Experience with the platinum pools people could not have been any better. The whole team worked tirelessly for us to get the dream we wanted. Special shout out to the team that helped us make our dream turn into a reality. Mark Wyner Desmond Reed Erica Clark Thank you guys!!!

The quality of the pool and the price were right in line with what we wanted going in (about $50k cheaper than the closest bid for the essentially the same specs). If I’m being honest, my wife and I severely underestimated the complexities of a pool build, but our project manager Chris and the team at Platinum worked with us at each unexpected curve. We would have liked to see some more automated updates about what was happening when, but aside from a few minor adjustments we are looking to finish ahead of schedule. As with any construction project, there are frustrations and annoyances, but in the end we were always heard out and responded to.

Chris Reyes was the project manager for the pool construction at my home - first time pool owner. He and Ian Espada, the lead designer, were awesome to work with. Very helpful with their advices and responsive. Highly recommend the amazing team at Platinum Pool.

We worked with Chris at platinum pools. He was amazing and with us every step of the way. He kept the process moving forward even when the small delays were caused by us! He answered all our questions at any time. Basically, working with Chris and Platinum pools was the most UNSTRESSFUL home improvement we have done this far

We had a vision and that vision was brought to life by Ian Espada! We did not want just a hole in the ground...we wanted to expand our living space into the outdoors!! Every area needed to be well thought out. Ian was right there to tweak and arrange on the fly making it all look beautiful! Since completion in late 2019 and COVID-19 ahead, we spent plenty of time in the backyard and still do!...by the fire, in the hot tub watching TV, playing with the kids! working that Tan! These memories will last a lifetime! Thank you Ian Espada and the Platinum team!

The Platinum team did an excellent job on the planning and construction of our pool and outdoor space. They were helpful and attentive, working with us through the entire process. We would highly recommend.

I had the pleasure of working with an outstanding team from this pool building company. Chris Reyes, the construction and project manager, deserves special recognition for his exceptional work throughout the entire build. He displayed a remarkable level of professionalism, attention to detail, and dedication to ensuring our project's success. Ian Espada, the sales and designer, played a pivotal role in creating a beautiful and functional pool that exceeded our expectations. His design expertise and creativity truly transformed our vision into reality. Sean Smallwood was instrumental in overseeing the sales aspect of our project, providing us with valuable guidance and support. His involvement greatly contributed to a seamless and successful experience. Together, this team demonstrated a commitment to excellence, and I couldn't be happier with the final result. I highly recommend this company for their expertise, professionalism, and the stunning pool they delivered. Thank you for a job well done! Also, if you have any further questions feel free to text my personal cell [SENSITIVE INFORMATION HIDDEN]

We are so happy with the design of our pool. It turned out so beautiful. Love the extra feature of the lights and fountains. Desmond did just a great job streamlining us through the process. He was always so communicative with us which was so helpful. Would Highly recommend!

You always hear horror stories about people's pool building experiences, but mine was not that. It was a great experience start to finish. I was referred by a friend of mine who had Platinum build their pool. Our sales person, Ian, was wonderful, very knowledgeable and patient. Our project manager, Anthony, was very attentive and responsive. The pool was actually finished ahead of the scheduled timeline, thanks in part to very few weather delays, but also to Anthony staying on top of the contractors. Overall, we are very satisfied with the way the pool turned out and would recommend Platinum Pools.

We had a great experience with Platinum Pools. Ian was our Sales contact and he made the initial sign up and start of build process easy. Desmond was our project manager and was very professional throughout the build process and our project was completed in record time. I highly recommend them!

Mark Wyner was our Sales person and we were happy to work with him on our contract. He stayed in touch with us throughout the build process and frequently checked in. Chris Reyes was our project manager and he did an amazing work. Chris kept us updated every step of the way, very professional, and explained everything we needed to know. We strongly recommend working with Chris, Mark, and Platinum pools.

Very professional swimming pool company. Ian and Chris R were excellent to work with. Highly recommend using Platinum. Their communication and responsiveness was top notch.

Great design by Mark W. and construction project management by Chris Reyes. Mark created a design to transform a little used side garden into a nice place centered around the pool. Chris is a very good project manager. He is transparent, timely and has a focus on quality as if it were his own pool.

First time Building a pool!! I couldn’t have asked for a smoother process. Anthony and Nick were amazing at everything. Their attention to detail is amazing!!! I highly recommend using them for your next backyard project! Whether it’s building a new pool or just upgrading!!

Platinum Pools was very professional from start to finish. Chris Reyes was our project superintendent and made the process stress free with excellent communication. Wouldn’t hesitate to use them again.

Platinum Pools did an excellent job on our backyard. Anthony Tohill was our project manager and he was top notch. He communicated extremely well and took pride in our project. He was able to get everything done in 45 days (20 ahead of schedule) with no hiccups! I recommend using platinum and Anthony!

We worked with Chris Reyes at Platinum Pools for our pool build. He was with us every step of the way, communicated timelines and expectations very well, we always felt included and aware of the process. This was a big project and Chris made it very easy and comfortable for us, it was stress free. We were able to reach Chris by phone, text, email throughout the project and he was always responsive. Great experience, would recommend. Thanks Chris!

Our pool was completed in 30 days and the team at platinum did a great job. Something we’d not really thought about was the level of communication and support they’d provide throughout the process (there at a lot of steps, inspections, and activities!) and here they really were excellent. Mark kept in touch with us right the way through and Chris our project manager was fantastic… he would come by so often at 7am to check on everything it became a bit of a running joke between us… kept us informed at every step and was 100% available for anything we’d need.

The project manager Chris Reyes is very patient and answered all the questions for my new pool construction from the beginning to the end. Highly recommend Chris as your project manager if you build a pool with Platinum pools!

Excellent service from start to finish. The project was done way ahead of schedule and Chris was amazing at updating us along the way. His coordination made the process extremely easy for us and stress free. We loved seeing everything come together so fast and are loving our new beautiful pool. Highly recommend Platinum Pools and Chris!

Our experience with Platinum was great. I would recommend them to anyone looking for a high-quality pool. Team: The Platinum team (primarily Nick Sacco in design and Chris Reyes in construction) were great to work with. There were very few issues, but when one did arise, they handled it quickly and effectively. Chris was very good about keeping construction flowing and keeping us up-to-date along the way. Construction Schedule/Process: The pool construction went very fast. There was very little down time between trades and they often worked weekends. The Platinum process is very organized and they make it very clear what is happening as you go through construction. One thing they could improve is their up-front scheduling estimates and milestone schedules. The durations in these are extremely conservative and not even close to how our pool was actually built (which was way faster). They may be trying to under-promise and over-deliver, or the schedules may be from a time when they were much busier, but I really think they need to dial those in. We were very close to going with another pool builder because their schedule was so much faster than the one we received from Platinum at the beginning. I would not be surprised if they lose business over this. Quality: Overall, the pool quality is very good. They do a lot of stuff "standard" that other pool builders likely do not do. Platinum is probably not the low-cost provider, but you get what you pay for in this case. In particular, the tile and coping sub (Aguilar Stone) was incredible. Our design required a lot of complicated porcelain work, including a ton of mitered edges. Their team was extremely meticulous and the end result was amazing. If there was one aspect that was just "good-enough" it was the sand-set porcelain decking. It doesn't look bad by any means, but the joints are a little hit or miss and some of the details aren't quite what we wanted/expected. If I were doing it again, I would have spent the extra money on a concrete base rather than sand-set.

Chris Reyes did an excellent job managing our pool construction from start to finish. It was completed in 29 days - a month ahead of schedule. Everything went smoothly and we were kept informed every step of the way. Additionally, our backyard was kept neat and clean throughout the entire process. I highly recommend using Platinum Pools and Chris Reyes for anyone considering a pool. I give Chris Reyes 5 stars for a job well done! Thank you!

I loved working with Platinum pools and highly recommend. Kelly was great to work with on the design and Casey made sure the project was executed well. They surpassed my expectations and made the whole project seamless. Very responsive, knowledgeable team who take great pride in their work. 10 out of 10!!!!!

The people with Platinum pools are responsive and professional. I got a great pool and loving it. They help you every step of the process.

Working with Platinum has been wonderful. They were just he most reasonable bid we received. Harrison and Chris were very thoughtful, communicative, and responsive. Our pool is beautiful, and exactly as they described it would be. Overall it’s been better than we could have expected and our backyard is a dream.

I can’t say enough about Chris Reyes and the team at Platinum Pools. They came in weeks ahead of schedule and delivered a pool that exceeded our expectations. Chris was responsive and informative from start to finish. I’ve already recommended Platinum Pools to friends and family, and will continue to do so based on my wife and I’s experience with Chris and the folks at Platinum Pools.

We are very happy with our Platinum pool that Harrison helped us design. He was very quick to respond and was knowledgeable with all the questions we had. I ask lots of questions and he was so patient with us. He helped us get the most pool for the space we had. He took our ideas and what we envisioned and turned our backyard into a beautiful oasis!

This pool is shining a fresh and calm Santorini atmosphere at day and tropical lights at nights. Mark (designer) and Desmond (project manager) worked efficiently and steady! In only three months, we changed our ugly backyard into a marvelous paradise! Excellent job! Thank you Annalisa & Fabrizio

The pool is really gorgeous, reminding the Blue and White of Santorini. Mark and Desmond are really outstanding Professionals. The effect at night with the fires is creating a terrific landscape. The pool was built as planned on schedule with no delays. Great experience!

Our designer, Harrison, was very knowledgeable, patient, attentive, and responsive to our many changes. He was always available to discuss design options, and worked several late evenings and weekends to update our design.

This is our second time utilizing Platinum Pools and we are very pleased. They kept on schedule and our project manager, Chris was very knowledgeable and professional. When choosing a pool company, your PM is one of the most important individuals you will rely on and communicate with. We will definitely use Platinum again!

Platinum Pools did a great job on our new lap pool and awesome follow-up making some changes we asked for halfway through the process and addressing some minor issues afterwards. Would not hesitate to use them again.

Chris Reyes was our project manager and did an incredible job. He was visible throughout the build process and always answered calls and texts. We couldn’t be happier with our pool. Thank you Chris!!!! Shout out to Mark Wyner our pool designer who was the only one that took what we wanted and created it for us. We recommend Platinum Pools to help create your backyard oasis.

Anthony Tohill and Ian Espada with Platinum Pools built us an amazing pool to complete our new home! Ian jumped through hoops custom designing an amazing pool for us, making the experience exciting and painless, and Anthony and his team were a pleasure to work with from start to finish! Both of them were always friendly, professional, and fully engaged in the construction and startup process, not to mention very knowledgeable about the entire process. We had heard that building a pool can be stressful and aggravating, but Anthony and Ian made sure our pool was not! I highly recommend Platinum Pools, and make sure and request Ian as your designer and Anthony as your project manager!

We highly recommend Platinum Pools. We have built 4 pools and building with Platinum was the best experience. We received outstanding customer service thru every step of the process. Buddy, Anthony and Chris were phenomenal to work with. We will be using Platinum Pools again if we ever build another pool.

I have truly enjoyed working with Platinum Pools on our new pool construction. From the Sales Team, Ian Espada was awesome to work with. Once construction began, he turned me over to the capable and dependable hands of Desmond Reed. Platinum Pools is lucky to have these outstanding people representing their brand! Thank you again, the outdoor space is heaven!

I called Chris McKay to get a plan for our future pool. From the moment I contacted Platinum Pools, the process has been seamless! Chris contacted me immediately and we set up an appointment for him to look at the back yard and get my ideas. He took our ideas and designed a beautiful pool. We then set a zoom call to ask questions and make adjustments. We even made him go the extra mile to design an additional pool with us showing a different spa. He handled our requests in a timely fashion and always with a smile. Last Monday, we met Chris to pick out our tiles, etc. to be used in the pool and spa. He gave us great feedback and lots of ideas. We spoke to five different pool companies and Chris with Platinum Pools was , by far, the most professional! They are “systems oriented”, their warranties are all “in house” ; and they are local. We feel that we are going to get a beautiful, quality pool…. All thanks to Chris. We would really like to give him ten stars!!!!! We are very happy customers!

We worked with Platinum to build a pool at our home, and specifically with Chris Reyes as our project manager. Full disclosure, I have a background in project management so I’m naturally critical in working with any contractor. The experience was nothing but exceptional. Chris was organized, responsive, proactive on all communication, and incredibly thorough. So thorough, in fact, that we finished our project with zero punch items. He was on site at each major milestone and caught a few issues immediately. In turn, those very few issues were sorted immediately and smoothly. I would absolutely recommend working with Chris to anyone and will do in future if asked by friends, family, or associates. -Laurie Kruszewski

Platinum Pools did a wonderful job with our pool/spa installation. Harrison was our sales manager who took all of our questions and input to create a clean, simple design that we wanted. I never felt any pressure for add-ons or upgrades from him or anyone else. Once the build begin, the handoff was to Anthony, who took us all the way through the project. He was always responsive and available for any questions or concerns. He kept us informed of progress and timing for upcoming milestones. The project was slightly behind due to some weather and the holidays, but also because of some of our own indecision. I would highly recommend this group to anyone that understand that quality and service are important to them. We can't wait to share this new pool with our children, friends, and family for years to come!

Our project manager, Chris was awesome. He made sure all of our questions were answered and any of our needs were taken care of immediately. We could not have had a better project manager! Our pool is beautiful and the Chris made sure it was finished ahead of schedule. We highly recommend Platinum Pools if you are looking to build a pool.

I might say that Platinum Pool is one of the best retail experiences I’ve ever had. Everything from the start to finish was amazing. We chose and trusted Platinum Pool Services, above other entities, to construct our pool and transform our backyard. This was a very detailed process, and we felt the knowledge, professionalism, and capability of this company was far beyond what others had to offer. Nick, David, and the team are truly service experts and bend over backwards to make sure we were happy. The construction crew did phenomenal work, cleans up the site as much as possible every day when they leave, and take obvious pride in doing the job right. Nick was excellent in catering to our vision, incorporating the existing landscape, and remarkable with the details. The process was smooth, questions were answered in a timely manner and very quickly. Nick and David had no problem been flexible regarding our schedules and availabilities, including using FaceTime to show us some options, or answered questions. They maintained positive, competent, and very helpful communication throughout the process and beyond. This is a great company! We’re very happy with our amazing new back yard. Platinum Pool Services did a remarkable job, and we would recommend their services to others. Special Thanks to the following..... Nick Sacco (Pool Design) David Brandy (Construction manager) Meghann Anderson (Lead Coordinator) Rebecca Riley (Construction Scheduler) Shelley Wehberg (Service Coordinator) Breanna Epps (Sales Coordinator)

Harrison was great from start to finish with my pool. He continues to answer questions that I have even though my pool has been complete for over a year.

Friendly and Professional Staff. Installed pool ahead of schedule. Very good communication through the design and install process. Flexible to work with as well.

Great work, stayed 100% on budget, and even finished early! Chris and Mark kept every promise, kept disruption to a minimum, and delivered a pool that my family should be able to enjoy for years to come.

Chris did a Great job on putting our pool from paper to installed in the backyard. Would recommend platinum pools to a friend.

PSA for anyone that’s in the market or soon to be in the market for a pool builder, do not use Platinum Pools (Cody Pools). This is a precursor to my full review…do NOT use them. Unless, of course, you want to be your own Project Manager and beg for subcontractors to return to CORRECT the damages they cause. But then, if you’re willing to do that, might as well just hire your own subs and do it yourself saving thousands of dollars and months of headaches.

We just finished building our pol and my experience has been positive. Nick from sales and Anthony the project manager have been great. they are easy to reach and are always responsive. the process went on time without delays and the final result is exactly as promised. we are happy and we hope to enjoy this pool for many years to come.

Over the years, I have been involved with several construction/remodeling projects and I have never had a project go as smoothly and professionally as my experience with Platinum Pools. Everything was completed on schedule and our Project Manager was extremely responsive and had a strong attention to detail. I can’t recommend Platinum Pools enough

Great experience. From start to finish, Platinum pools exceeded by expectations. Everyone I worked with was professional. They explained the process, what I can expect, and did a good job staying on schedule. If I needed another pool built, I would definitely chose Platinum Pools. Harrison, Doug, and others perform their jobs well!

Platinum Pools designed and built our pool, spa, outdoor structure, and outdoor kitchen. They did an excellent job constructing all of our projects. Chris Reyes was our project manager and main point of contact. He did a great job at keeping us updated on the progress and ensuring constant communication throughout the entire process. Although the project was lengthy and at times stressful, Chris did a great job troubleshooting our issues and getting line of sight to potential future disruptions. Chris was always available to us and kept us informed on his status.

Our pool has turned out beautifully! Desmond and nick were excellent communicators and walked us through the whole process easily. We are so happy and would recommend them over and over!

My wife & I spoke with 8 -10 pool companies about our pool project. Most companies were questionable, displayed very little interest & failed to get back to us via phone, text or e-mail. In addition, most of the other pool companies had bad reviews. Platinum Pools was, by far, the most professional, honest & tentative company we dealt with. Platinum Pools was not the cheapest, but they are proving to be the best! Our project got held up immediately with my HOA failing us all, numerous times. Kelly & Breann worked closely with us, stayed in close communication & together we solved the first obstacle, the paperwork/permit process that was thwarted by my HOA……Now, the actual pool project is getting started, Thanks to Kelly Gott & Breann. We will provide an update reviewing the build process as things progress!

If you are looking to install a pool, I highly recommend Platinum Pools. Look, pools are an investment and it’s important to hire one of the top pool builders around. Schedule some time with one of the best designers Kelly Gott. He will pay attention to your wish list and even recommend a few extras that will add to your backyard oasis. The fine detail will not go unnoticed. After design, you will get a project manager. I highly recommend David Bandy. He will be with you every step of the way and will always take your calls. Very pleased with Platinum Pools, Kelly, and David. They made our backyard dream come true. Logan Mix

I have completed several remodel projects in my life and received exceptional service/communication from companies that I recommend all the time. Their exceptional service had nothing on Chris. I never experienced a GC that responded as quickly, finished ahead of schedule and did everything when they said and how they said as Chris did. One of the advantages of having a GC is them checking sub work and holding them accountable which reduces the burden on the customer. Until Chris, even my best GCs missed something I would have to call their attention to. That was not the case with Chris. I really feel he gave my pool the attention he would give to his own. Before I would inspect progress, he would already have imperfections marked up and being addressed even noticing things that I personally did not. If I move and build another pool, I will ask for Chris by name. I literally couldn’t be happier.

they did an outstanding job in least amount of time . our sales person Ian and project manager Anthony did a fabulous job with communication.

This was our first major construction project in our new home, and we had no idea just how involved it would be. Thank you, Chris, Casey, Harrison and the Platinum Pools team for guiding us along every step of the way! There was no point in the process where we didn't know what was happening next. We couldn't be happier with our new pool.

Their communication is very poor. They are not good at following the schedule. After the last payment they simply stopped returning my calls and SMS. The pool is finished. I liked the end result but I would not hire them again.

Doug was an exceptional project manager! Upon meeting Doug, he was very thorough and walked us through the process of the build and assured us he would deliver the pool and deliver the pool early, if possible. Throughout the build, Doug was responsive and reliable. When I would called Doug with questions he would have already been by the house and was on top of whatever the concern was at the time or would stop by the next morning. I am so thrilled we had an opportunity to work with Doug as the project manager, he is definitely an asset to Platinum. If you do not get Doug as your project manager, request him, you will not be disappointed and you will likely get your pool delivered EARLY. My pool was delivered a month in advance, thank you Doug!

Harrison was extremely helpful and attentive throughout the design process and I would highly recommend him to anyone looking to build a pool with Platinum!

Platinum is incredible! I have no complaints and no regrets in hiring them for the design and construction of our pool. We have a new construction home so there were many moving parts. They were easy and worked with our schedule to complete the pool on time. Mark and Chris are outstanding. JWare

Platinum pools has been wonderful to work with. We’d heard horror stories from other people about other pool companies and we really wanted to not have a stressful experience. While there were some hiccups (when are there not in construction?!), they were handled professionally and expeditiously by Platinum. Our construction manager Doug was very responsive and quickly addressed concerns. In addition, after the completion of the project, Platinum Pools was easy to work with in making some of the corrections that were needed at the end and didn’t argue with us or ghost us (a problem I’ve heard commonly from other companies). Overall they’ve made the experience a very good one!

If I could I'd give no stars. The sales process with Buddy was great. He was attentive, answered questions, and we felt comfortable with most everything. Our pool is on the side of our house, our equipment is in a custom built room for it so it wont' be an eyesore (or so that was the hope and the planning). Our problems began early on with platinum saying they couldn't measure the area because there was dirt around ... waited weeks trying to get people out there to level and finally the pool companies own recommended person said we didn't need to do that at all, miraculously after we told them that they came out and measured as is (stall tactic IMO). Next was the actual dig where we had huge issues. Our neighbor graciously allowed them access to use their driveway for what we were told was to bring the digging machine into our yard. They used our neighbors driveway to not only bring the machine in but to remove dirt out and made the driveway filthy. They scraped the big mud off but the driveway was still dirty from all the caked on mud and then they left. Our neighbors were furious as where we. They said their policy is to clean it only much later in the project (our neighbors driveway?) seriously? What happened to borrowing something and returning it the way it was - not so with platinum. *Sensitive Information Hidden*. My wife had to buy a pressure washer that day and come back and spent hours pressure washing my neighbors driveway to make it clean. Platinum also cut the internet cable to my neighbors house and destroyed the grass in their property where they were driving back and forth across. Next came one of the worst issues-- plumbing. The plumbers were bad. They put in pipes that you couldn't turn (glued shut or too close together), they put the pipes in front of the door for the equipment so you couldn't open the door, they pipes were not properly pushed in on some spots (they need to fit tightly and correctly not bent or partially in). The plumbers came back 3 times to fix their issues each time we waited days or longer between visits. Then came tile & coping -- The tile on the top part was "hand" cut piece by piece and was done so bad that almost no pieces were the same size, many were not level. It was a joke... the quality of that job could have been done by me & I've never cut tile before. I complained & sent pics with levels showing out of aligment and more. They came back - the guy free hand cut them smaller in place -- it made it better but still not right, came out a third time again (days or longer between visits) they free hand cut this time with a chalk line - much better. Where's platinum's quality? Non existent - why? we had Casey as our manager - horrible. Hardly ever saw him, complained about his lack of communication to upper management -- just horrible. Many more issues but at the limit of this review! Use at your own risk!

Platinum pools was great to work with. Chris Reyes very attentive to our concerns and was extremely communicative. Chris and the Platinum Pools team were very efficient in the entire process. Mark Wyner did a wonderful job designing the pool to fit our needs and unique backyard. Johnny Patterson made pool school straight forward and was extremely helpful. I would highly recommend considering this company.

We had an incredible experience with Platinum pools! Our project manager Chris Reyes was so helpful! He was always available when needed. He is such a hard worker and takes pride in his work for sure! We would highly recommend Chris, and the Platinum pool company! Our project designer Mark Wyner was also Great to work with! He helped us create a fabulous and unique pool design and always checked in with us along the way! Great people! Great company!

Platinum Pool exceeded all expectations with our pool and backyard. The design process was smooth and detailed. The entire construction process was on time with very few delays. Every person that we interacted with was professional and responsive. We went through several pool contractors for design ideas and quotes. We finally settle on Platinum Pools as several people we knew had nothing but good comments about them. We had heard so many horror stories from friends and neigbours about bad pool construction projects that we were very weary and careful when making our selection. Platinum was one of the few companies that were open and willing to discuss and design several options for our backyard. Other companies seemed pushy with designs that worked for them and were not willing to provide different designs. We worked with Harrison Veith, and he had many great suggestions to improve the design and practicality of the pool (along with a few cost saving suggestions. The construction phase was also very smooth, and was on time. They were also willing to work with an external contractor that we had selected for the patio and outdoor kitchen. We highly recommend Platinum Pool! Razek & Daniele

Platinum pools has been incredible to work with. They have been responsive and communicative. Harrison Veith designed our pool and was friendly and detailed oriented. He was quick to turn over multiple drafts until we found the perfect design. Our project manager Chris Reyes checked in multiple times a week throughout our project. He sent us updates at every stage about where we were at and what was to come. He was thorough in his inspection of the work done at each step and was able to notice anything that was missing or not up to his standard and get it corrected (often before we even noticed). He was patient with all questions and gave thorough explanations for everything we asked. We are very glad we went with Platinum and are looking forward to years of enjoyment from our pool and spa.

Platinum was great to work with from start to finish. Mark helped us design a fantastic pool, and Chris completed the project a full month ahead of schedule. Both were very responsive to questions, managed expectations well, and generally made this a very easy process on our end. We’d highly recommend Platinum (and Mark and Chris)!

Our experience builing our 1st pool was quite pleasant despite all the unknowns. Sean,our salesman was a great commuicator. We had weekly meetings and he answered every call and text. Doug,our project manager was very professional and competent.

Anthony Tohill was the construction supervisor for our pool. He was very pleasant to work with, answered all the questions I had and did a good job of keeping us informed of the timing of events. Never had a pool before, but I’m certainly enjoying this one now that its finished. Thx Anthony.

My pool building experience was good for the most part. Chris Reyes (project manager) and Harrison Veith (designer) were both very responsive to questions and texts, and stayed on top of things. My one complaint about the design experience is that no one talked to me about putting in different seating levels for the hot tub. This is my first pool/spa and I don’t think that is something I should have been expected to know. The bench in my spa is all one level. I’m 5’7” and the water comes to the middle of my neck. I don’t find that ideal, and I guess anyone shorter will drown, need a booster seat? My experience with the crews was that they’re all subs and all but one treated my yard like a giant trash can.

We love our Platinum Pool. Ian Espada went above and beyond as our designer and sales guy, He was a great listener and designed the pool our of dreams. He was great throughout the process and really kept us informed. Anthony, our project manager also did great with communicating and fixing any issues that arose during the construction. Platinum Pools creates a quality product. Erika, was great at scheduling and communicating. We are happy we chose them to create our backyard paradise.

Chris McKay did a great job with helping us plan and design the pool. Even pointing out things to help us with what we were planning in the future. Michael Troxell was a great project manager. He made sure everything moved steady and was able to get our pool done ahead of schedule. A truly fantastic experience all around.

Platinum pools helped us get our pool project completed within our timeline. Chris Reyes was our project manager and helped keep everything on track. We had everyone checking in on us throughout the process to keep things moving along. We are really enjoying our new pool!

Nick Sacco and Anthony Tohill exceeded my expectations. The communication from both was completely open and left me without any concerns, they were always ahead of the game. I have heard horror stories about building a pool, especially in this current environment, but I can say it was the complete opposite with Platinum. The honesty, solid communication and product exceeded our expectations. Nicks design skills and Anthony's project management skills left the experience very positive. The finished product looks spectacular. Thank you Platinum.

Ian worked tirelessly to create the pool of our dreams! He was there to walk us through every aspect of the design and process. The whole experience couldn’t have been more pleasant! Go ahead and call - and make sure to ask for Ian!

Platinum Pools completed my pool this summer, on schedule. Nick Sacco helped us create the design of the pool we wanted and explained every detail of the process. The contract was very detailed with no surprise charges along the way. Nick was available, through it all, to answer any questions. Nick was always pleasant and happy to help. His vision for our pool was worthy of showing off and bragging. Anthony Tohill was the Project Manager for the build. He explained every detail from his perspective and kept the project moving along. He had great communication. Anthony was very patient and re-explained as things became relevant. Nothing was overlooked or dismissed. The pool they designed is the exact pool I received. Anthony went above and beyond to make sure I was content and confident with my new pool. Platinum Pools used the best materials and the most knowledgeable people to build my pool. I highly recommend them. Customer service and communication were 5 stars through the whole process. Nick, Anthony & Platinum Pools my family thanks you. Sincerely, Sabrina Lozier

What an amazing experience!! I contacted Platinum Pools when we were ready to begin our remodel on our existing pool. They were super professional on the phone and came out to do an inspection and a walk around within a couple of days. Mike was our sales representative. He was thorough and knowledgeable. He set everything up for us to come look at samples in the show room and provided us an extremely fair price. Shae took care of all of the details and kept us informed of start dates and what to expect. Josh was our remodel supervisor who came out daily to inspect the work that had been done. Everyone who works for platinum pools has been top notch and has gone over and beyond. From start to finish this is by far the most professional and thorough pool companies I have ever dealt with.

We just completed our Platinum Pools project and couldn’t be happier. Chris at Platinum Pools did a wonderful job of communicating expected build timelines and was a great resource for all of our questions. We were referred to Platinum Pools by a friend and will recommend their services to other friends and family!

I started my pool process in January. Buddy was my sales rep and he was amazing. I had a certain budget that I wanted to stay under and he made it happen! He called me weekly to check on things and make sure everything was going as planned. David was my number one go to guy! I called him about everything and he answers every single time! We had a few mishaps along the way which is inevitable due to the weather and things being out of our control. However, they were superior! I can definitely see why they have the best scores. If I ever did a pool again, I will definitely rehire them for the job! I recommend this company! I love them! My pool is gorgeous and I get complements daily!

Seamless process from design through construction and start up. Mark Wyner in design was responsive and detailed. Chris Reyes in project management was on point throughout the process keeping me informed n a timely manner and making any needed adjustments. Great experience across the board.

Ian and Chris were top notch professionals helping us through every step of the process (first time pool owners). Communication was key and they both responded in an effective and timely manner. We had some hesitation going into the decision given supply chain issues etc, but couldn’t have gone smoother and finished ahead of schedule. Highly recommend!

We had a great experience with Mark Wyner at platinum pools. Service was exceptional. The pool turned out amazing.

Mark was the best person to work with. He designed a beautiful pool and spa for us. He was very responsive, quick to answer all of our questions. He toke all the time to deign the best pool. Even with covid time he pushed his best to finish soon as he could.

Platinum Pools did an excellent job from day one. Ian worked with us on multiple design iterations and made sure they were budgeting for what we wanted. Once we were under construction, our Project Manager Chris was focused and attentive. He gave us regular updates via text and email to let us know when things would be happening. I feel like he pushed the schedule to keep our project moving forward. Overall, our experience and finished pool exceeded my expectations. I would recommend Chris and the Platinum Pool team for your project.

Before we started our build I picked out 7 companies - 3/4s of them showed up for an evaluation, of those 3/4, and of that only one individual stood out - Ian. He not only took the time to listen to my family's needs and concerns he designed something elegant and functional in a seeming impossible yard. Ian took a really complex build and made it make sense for my family and our needs: designing a pool that fit our little ones with special needs up to our crazy teenagers. He took a safety-first / family-first approach with us and has been with us the whole way. The project was anything but small, we had seriously complex needs, and the canvas he had to work with was less than ideal (he dealt with an 8ft grade from one side of the yard to the next). The project wasn't without its challenges, and missteps, but I always felt that Platinum, Ian, Anthony, RT, Rebecca, and all of the others involved helped make a seriously complex project come out to a beautiful conclusion. We've still got a few things to wrap up with our build (partly because I wanted a change at the last minute - which they graciously addressed and some other small items) but I cannot recommend them enough - they took a lot of the uncertainty and scary out of this project for us!

Platinum pools did an excellent job on our pool. We initially met with Josh King and he assigned us our project manager. Our project manager, Jordan, was always quick to answer our questions and take care of our needs. Our pool was complete in 3 months which was right on target. We were very pleased with the process and we are enjoying our pool immensely. They even sent us burgers for our first BBQ!

Platinum Pools made my pool choice very easy. The entire team was very professional and they did an incredible job! My project manager Desmond was an absolute jewel to work with. He never seemed to mind my calling with questions and always had a great attitude. I would highly recommend!

We are thrilled with our pool! Everything went smoothly from start to finish. Mark did a great job with the design and made adjustments where I asked. Chris was on top of it as our project manager. He kept me up-to-date at each step and was always available for any questions I had. The final product is beautiful and exactly what we wanted!

Platinum pools - specifically Buddy and Desmond were awesome. We just went through the home building process and I wish our builder was as organized and communicative as they were. We knew what was going on every step of the way and even well in advance. There were no surprises. If we had questions, they were there to answer them. When we had a bad rain storm after the pool was dug and had issues, Desmond and his crew were at our house at 730am right after we called. I can’t say enough wonderful things about them. Please - give them a try. Truly a wonderful and stress free experience!

We just finished our Platinum Pools build and worked with Harrison Veith as our designer--Harrison was incredibly responsive and easy to work with. We appreciated his candid honesty and insight. He was a good guide for us as we navigated this process for the first time. We are excited by how the design came to life and look forward to enjoying our backyard oasis for years to come!

Chris was a great construction manager for our project. Despite juggling multiple contractors on multiple projects at different points in the construction process, Chris was very communicative every step of the way and really pushed our project through. He also was super helpful and thorough in answers all the questions I had (there were a lot!). I would definitely recommend Chris for another project .

Platinum just finished our pool in time for summer and we love the end result. Aside from taking a little longer than expected, which is normal for any construction project right now, we are happy with the process and are excited to use the pool. Our designer, Ian Espada did a great job of turning our backyard vision into a reality. Chris Reyes came in as our project supervisor in the middle of construction and did a great job getting the remaining items finished quickly. Chris even went out of his was a few times to make sure everything was done right and quickly.