Poolscapes of Charlotte

What an amazing experience and great team of individuals to work with! Our first consultation with Bob was just what he stated would transpire. From that conversation on, there was clear communication, deadlines were met in a timely manner, and any questions or concerns we had they always took the time to answer. My family and I receive many compliments on our pool and ask who they need to contact..Poolscapes of Charlotte! When asked what are you guys doing this weekend, we state going to the backyard..This has been a great investment.

We are overly ecstatic with our new backyard! Poolscapes turned our vision/dream into a reality, effortlessly. We could not be more happy with the process and the results.

Our experience with Poolscapes was, in a word, okay. Owners and head of the crew were knowledgeable, but there was not enough communication throughout the project. The biggest issue we had was drainage, not the pool/install. Grading around the areas they hardscaped (retaining wall and pool equipment areas) had to be redone multiple times at our insistence because water was pooling up around the wall itself, our house and pool equipment. There were also a few decisions/minor changes in aesthetics we felt we should have been consulted on and were not. The end result of the project is mostly very nice – the pool and concrete look great. The finishing touches, however, were requested to be completed several times and we finally just decided we’d do them ourselves. The project will serve its purpose well and we are happy with the majority of the outcome; however, we did have to push for things as the project was near completion. ——- 6 months after pool completion update. Bob and Poolscapes have been there every time we have needed since completion. A simple text or call is returned fast, and a resolution to any issues addressed. We appreciate such great aftercare. Thanks

We love our fiberglass saltwater pool from Poolscapes. Not only does Bob (the owner) really stand behind their work, but he's generous with his time and continues to support and assist his customers with any touchups or questions after installation. It was also huge plus for us to meet with Bob prior to purchase and be able to ask him our questions vs. a pushy salesman that another company sent us. All in all, we are very happy with the product (especially for the price vs. a concrete pool) and a special thanks to Bob, Thalia, and Roxanne and poolscapes.

We contracted with PoolScapes 2 months prior to our pool being started and the dates they gave us were spot on. There communication has been some of the best we’ve ever experienced and your guys were caring every step of the way. Not to mention that they power washed every evening before leaving, and our neighbors could not even tell we were having a pool put in. You all are to be commended on your professionalism and the quality of your work!! I will HIGHLY RECOMMEND YOU TO ALL MY FRIENDS, FAMILY AND NEIGHBORS!! Thanks for a great job!!

We enjoyed working with Poolscapes of Charlotte so much, we had them install two pools, one at our first home in 2003, and one this past summer at our new home. No only do they install a great product, but they have been always available to our family over the years for troubleshooting and maintenance. All I have to do is text Bob or Justin and I get an immediate answer. They will come to the house for repairs in a timely manner. I highly recommend them.

Poolscapes installed a pool for us this past summer and we were very pleased with the process and result. Throughout the sales and design phase of the project Bob and Thalia shared their expertise, provided thoughtful suggestions within our budget and exhibited patience as we went back and forth on our decision. Once we signed our contract, Thalia and Roxanne efficiently completed necessary paperwork and communicated regularly allowing the actual construction to begin ahead of schedule. Justin and his crew worked long hours, weekends and holidays to transform our yard in a matter of days. Justin and I communicated daily on progress and any changes. As promised, the crew resolved prior grading and water issues. Poolscapes' ability to deliver quickly enabled us to enjoy our pool for a good potion of the summer. Maintenance has been fairly straightforward, but when I have a question Bob is always available to assist. Poolscapes surpassed our expectations and I attribute this to the people - Bob, Thalia, Roxanne, Justin, Jose, Jesus and the entire crew. If you are considering a pool, I recommend you call Poolscapes

Poolscapes did a fantastic job building our pool. They are the best company in the greater Charlotte area! We can’t say enough how professional the entire staff is - and how great our pool turned out. It’s like paradise at home!

Everyone from the beginning to the end was amazing! We had many challenges with the weather, but that did not deter them from getting the job done. I would highly recommend Poolscapes of Charlotte to anyone who is looking at adding a pool!

Justin and all of the team members worked very hard and did an amazing job installing our pool! Bob was very supportive of what needed done to make the project successful. Justin’s vision and attention to every detail was key in creating an oasis in our back yard.

Poolscapes of Charlotte has completed our pool to our satisfaction; what a change to this backyard! Bob’s team is easy to work with, honest, keeps you informed and flexible. Justin and his crew worked hard and had made sure all was done correctly. We highly recommended them and the San Juan fiberglass pool system for anyone interested in a fun, relaxing and convenient upgrade to your property.

We chose Poolscapes of Charlotte after YEARS of research. We looked at different companies, different types of pools (liner, fiberglass, concrete) and different "add-ons" and more - and we could not be more pleased with the way our pool turned out. We chose the Stardust, with the Sarasota spillover spa, and also some things for the children (slide and deck jets), but the pièce de résistance is the custom tanning ledge. If the summer is 90 days long, I spent about 100 in my beautiful tanning ledge. The tile work was beautiful and complimented the stonework on the spa perfectly. They were able to add this on and really complete the dream I had in my mind. Regardless of the intricacies, it was a fairly easy process for such a large project, and they walked me through step-by-step. Bob took extra measures to make sure that we were satisfied with our end result and I highly recommend Bob and PoolScapes of Charlotte to anyone looking for a beautiful (and FUN) addition to their home.