Milgard Windows & Doors

Milgard’s Lifetime warranty is great. We needed a window replaced 10 1/2 years after they were installed. They came out with the replacement window, we’re very neat and clean and even washed the window inside and out!

Milgard replaced several windows under warranty. They were professional, speedy and executed perfectly. I would recommend this company.

The technicion showed up on time, wore booties as to not ruin my brand new carpet and finished very quickly.

I am very pleased with my service from the Milgard tech Wayne. He was very professional and the installation of the four windows went very smoothly.. Once again excellent job.

The installer called when they were available earlier and we were able to have them come and install earlier than scheduled. They were very nice and did a wonderful job of replacing the glass in our sliding glass door. It was really straight forward and easy to have the glass in our sliding glass door replaced. Greatly appreciate how easy Milgard made this project. Thank you!

Bob repaired my window and my sliding door. Very personable and professional. He worked very quickly and was on time for his appointment.

The technician was almost 1.5 hours early for the appointment. He was able to improve how the screen doors slide & latch, which was the reason for the appointment.

Jeff was great. He installed 2 large windows quickly and professionally. I live on an island and had to bring the windows over by boat. They transported them efficiently and easily. I would recommend Milgard windows to anyone looking to replace old windows-or building a new home. They have a fantastic guarantee.

If you want excellent windows and years of great service you need to get Milgard Windows. We have lived in our house 13 years, (original owner). Have had nothing but positive issues with Milgard Windows taking care of any problem we have with our windows. Thank You Milgard Windows. Seritha & Kirk Richoux

Great customer service by the repair rep that came by to adjust my Milgard aluminum windows. Took his time and addressed all my issues.

,Tech call 30 minutes before arrival . Workers were well prepared and clean , on time and polite , had problem resolved within 15 minutes and were on their way.

very courteous, well mannered, and very professional, asked if I wanted him to wear his mask in the house, which was very thoughtful with all this covid 19. Explained what he was doing, because I was worried about him going up the ladder to the second story to replace the window and he said he could do it from inside the house which was fine with me. I was not crazy about anyone on a ladder. I fell off mine and broke some bones. No mess left, picked up after himself. Great job. very friendly. did a good job.

Was Professional and On time. Only down side was wait for service to be completed.Good communication. Would do business again.

Dustin arrived within the service window and completed the repairs professionally. There were two small issues with our windows that were not on the list that he was able to address without having to schedule a return visit.

Scheduling was very helpful and provided me with information regarding what was needed to be done prior to installation. The technicians were terrific. Arrived on time, were very friendly, knowledgeable and respectful of my property. They replaced a large picture window and the rollers and track on a sliding glass door in about a half an hour….AND they cleaned up! I definitely recommend this company.

I had a window that needed replacing. The service call was quick, professional and efficient. I would definitely recommend Milgard.

The two workers that showed up (on time) were fabulous. They replaced a huge picture window, had the furniture moved & back, cleaned up , and were gone within 15 minutes. WOW!! I can't say enough about them except that they are a total asset to your company. Whatever they're being paid is not enough. They deserve a raise.

Very Helpful! Excellent customer service. Window was repaired in a timely manner. Would highly recommend Milgard for any of your window needs.

This was definitely the A team, this crew is so confident, great team work between them both. Really impressed! Thank again guys

They did a great job in replacing my window. The tech was very clean in the process and very courteous.

They came on time and replaced 11 windows and almost every spring very fast and Efficient.It was very refreshing to have my #Warranty honored Without any hassles

I had Steve & Mike at our home, and they where very professional. Not only did they get the work done they where very polite around my kids. Once they left everything was clean, and I didn’t know they where there. Thank you again.

I have loved my Tuscany windows and 12 years later they replaced many of them due to fogging between the panes. I love that they really honor their lifetime warranty. Our installers were great.

I’ve had a few windows fail over the years; that is, moisture accumulated between the panes. Once reported, no questions were asked and replacements installed. I am quite happy with their commitment to the customer.

When I built my house 20 years ago I installed Milgard Window because we knew they were the best window as well as guarantee. 20 years later when a couple needed replaced they were there to support and take care of me. I sent in my info and an appt was scheduled. No questions, no problem. They showed up on time and quickly finished the task. I will ALWAYS use Milgard with no questions asked. Don't waste your time getting quotes just go directly to the best. Thank you Milgard!

The service tech was great. He was on time, respectful, explained what the problem was and he was prepared with the tool he need.

Excellent service very professional workers were on time and completed job on time thank you.I would purchase Millguard on my next house. thank you,....Ed

Response was prompt after I entered information online and requested service. Repairman was on the job early (after asking if that was okay), and he was courteous, informative, and fast. Very impressed.

Guilermo was awesome! Fast efficient and friendly. I will definitely choose Milgard for all my window needs in the future for any home I own.

Mike was very professional. In and out in 15 minutes with our new window installed! Wore a mask and took off his shoes.

The professional who arrived to service our windows was excellent. We have had this brand of windows in previous houses so was already aware of their quality. However, I was surprised to find the repairs could be made without removal of the entire window. The service person repaired two window panes, stationary ones, and was gone in about an hour. Fast, courteous and efficient. Would definitely use and buy again.

Came on time, did a great job, window looks so clear and clean now. They stand behind their guarantee

Great job done by Tony and Trevor. Replaced 23 windows within approximate 2 hours as planned. My clear view is back. Thank you!!!

After 20 years one of my Milgard windows had a seal leak and needed to be replaced. Since Milgard has a lifetime warranty all I had to do is call their 1-800 number and they scheduled to come out and replace it. It literally took them 5 minutes to replace the permanent/non-sliding part of the window and they were gone. Quick, easy, and friendly. What more could you ask for? I will be building my retirement home in a couple years and I will exclusively use ONLY Milgard in that house too.

We are very happy with Milgard Windows & Door Company. In 2008 we had all our windows and doors replaced with Milgard. It makes a difference in the look of the windows from the outside and the inside. In the last year the Low-E material in between the panes have disintegrated and I contact Milgard by using their website. There are no problems and I am very happy for the decision we made 13 years ago.

Great service product...10 year old picture window seal broke caused window to fog. Called Milgard gave them serial #..Milgard replaced glass no problem.

Service Tech Was Friendly and Professional. He was right on time. Additionally he quickly installed new window panel within 2-3 minutes

Great customer service. Highly recommend this technician. This technician was able to give extra tips for maintenance on the windows as well.

Your technician was so professional and he kept everything so clean just a very nice man . It’s so nice to know that you have my Windows well-being looked after.

Had several sliding glass door panes replaced. The two gentlemen that sis the work did an excelent job on the replacement.

I was very pleased with the service technician Juan who visited my property on June 2, 2021. I had a service request to fix my door handle that wasn’t locking and to put new weather stripping that was coming off and Juan immediately noticed that the lock was fine but that I needed to push the door in more for it to lock. I tried that and it worked! As far as the weather stripping goes Juan indicated that it is normal for the stripping to come off. Juan also walked me through step by step on how to properly operate the patio door and he answered all my questions on how to keep it clean.

I was happy that the arrival time was at the beginning of my 2 hour window. It only took 30 minutes to repair/replace 3 windows. So nice to have a life time guarantee.

Millard arrived within the time frame they had scheduled and the employee was friendly, efficient, and knowledgeable. He performed the replacement of a window that has a lifetime warranty in a short amount of time.

Excellent Install Team and Tech installation. Timely organized install. Install Techs did a clean thorough job. professional Service. Thank you -

Bobby was professional and courteous completing the work efficiently. The company honored the warranty to replace some of our windows that failed.

The technician arrived on time, was very friendly, and quickly repaired the window we had issues with. He replace the spring mechanism in one of the triple single hung windows and it now operates correctly.

The warranty replacement process could not be more easy and still involve my own interaction. There was no question from start to finish which window issue was being addressed. The team arrived onsite with all materials necessary and were complete within 10 minutes. If I had blinked I would have missed them, but for the fact that the one window pane that had lost it's seal is now replaced.

I enquired about a issue with one of the grids in my new window. Milgard contacted me and made an appointment, confirmed the appointment and the driver contacted me when they were 10 minutes from arrival. I showed him the window and he took it back to his truck and replaced the glass portion of the window, as they had pre-made the replacement glass prior to arrival. He came back 10 minutes later and all was done. Very nice/helpful and professional experience all around.

Took care of the problem right away. Very efficient in getting the work done. I would highly recommend them.

Technician arrived early. He diagnosed and quickly fixed our sliding door issue. Offered some helpful tips for our other windows.

Have really loved the windows. After 10 years, had a couple of issues. Milgard service was great and resolved our issues

Fantastic service, very quick and easy to schedule. The technician, Braden, was very respectful, prompt, communicative, and polite. Thank you for the very good experience.

Your technician did an outstanding job and represented your organization well. He communicated well and was a pleasure to work with. Regards Steve

Did a great job. Very courteous and respectful. Will recommend Milgard windows to anyone who is looking for replacement windows.

Installer was fast and efficient. Arrived early and was done within an hour replacing six windows. Great service

Bob was a pro, he worked very efficiently and replaced our damaged windows with ease. Made sure to clean up after him self, Nice! He was pleasant and we enjoyed the contact. He wore his mask the entire time at our house. We felt safe in having him in our home.

Warranty was authorized upon my request. Three panes of windows (out of 9) started to show moisture between the panes after almost 20 years of Colorado weather. It wasn't bad, but it was noticeable if I wanted to sell my place. 3 panes took about 15 minutes by 2 technicians. The only reason for 1 less star was when the technicians didn't show up, I called and was told that the appointment system sent out wrong appointment times. Milgard knew it happened because it did the same to other cutsomers, but failed to notify me. I would suggest that as the time approaches that MG notify the customer to confirm the latest ETA of the work.

I have a lifetime warranty on all my windows and patio slider. I had them installed approximately 16 years ago. I have had warranty issues with several windows where the seals between the dual panes glass failed and the handle breaking on my patio slider. I notified Milgard early on via phone and then later by their warranty repair website which was very easy. They responded with new windows and send the slider handle and installed them for free. The service people were always prompt, courteous and helpful, asking if there were any other issues with any of the Milgard products. The only concern was the amount of time between notifying them of the problem and when they were able to respond and fix it. i understand the high volume of calls for service and they do make you a completely new window and remove the old window and install the new window. It is well worth the wait, fortunately my issues were not urgent. My slider door handle was sent to me via the mail, if I did not want to wait for a service call and could replace the part myself. Milgard is a fine company that stands behind their products. I am glad I purchased the windows from them.

Ruben did an exemplary job of replacing the two windows. He called and asked if he could come early and was done in very short order. He even made a point of parking his vehicle away from the mailbox to avoid hampering our mailman delivering our mail. He is the best.

Great product at competitive price ~ excellent warranty ~ reputable service agent ~ Milgard sales team and service team are professional and courteous.

Daniel did a very good job. He was very fast and efficient. We have had good service in the past from Milgard.

Helmut was a pleasure to have at our home. Professional, courteous, and a true gentleman. We love the service we always receive from Milgard.

Installers arrived early but had called to make sure we were around. Did a great job of installing and repairing the windows.

Milgard Windows are a great option for your windows. The warranty, however, sets them apart from every other company I have had experience with. 100% recommend Milgard due to their awesome customer service. The replacement process is easy and takes just a few minutes per window. The glazing clouded up after 10+ years on a couple windows. I submitted the repair request online and a few weeks later a tech came by and replaced them. No hassle, no questions (other than are you the original owner and provide the serial numbers), just simply replaced them. Thank you very much. Tom

My first connection was with Tara, and she was very helpful to get started to get three of my windows replaced. She got me on a case number right away. I'm thankful that she walked me through what was needed. The installer Rob was very professional with his work and installation of the correct replacement windows as needed. Thank you all at Milgard for your hard work.

We needed a window replaced. Hector called ahead, arrived on time and was skilled, professional and friendly. He completed the work quickly and efficiently. Thank you!

Professional workers that know their products. Thank you! They fixed our slider to work how it should have. The handle was upside down and needed new rollers.

The installer was very professional and efficient. He did fantastic work! I don’t know why I have to put in 20 words when 11 are sufficient...

After 27 years of being serviced be Milgard's Lifetime guarantee, we are selling our house. Thank you for keeping your word and no hassle service! Technicians do a superb job.

The tech did a good job. The only little hiccup was that the replacement glass was a two man job due to the size. Since he couldn't do it himself I offered to lend a hand. The replacement glass was a perfect fit and he (we) were done in less than 10 mins.

Awesome on time professional communication and install. So far so good on the intergrity of the windows we will see how power washing them goes

Very professional, worked quickly, window looks great. I would highly recommend the job that was done in my home on May 24, 2021 trading out a window that had lost its seal with a brand new piece of glass.

We purchased several windows and sliding glass doors in 2007. One of the widows developed a popped seal. Milgard was great to work with. They got right on it and ordered a no cost replacement. The tech that came to our house called first and was with in the appt window. He was polite and efficient. In and out in under 15 mins.

Yes after almost 5.5 months we finally got our door replaced. Had a bad experience with the scheduling department (rude customer service rep). Folks that came out were polite and did a great job.

I had to have a double-glazed window replaced that was installed about 7 years ago. The window came unsealed and the inside of the pane became discolored. It was super easy to go online and make a warranty claim. Milgard set up a date and time for replacement, and the window technician, a very nice guy named Valentin, was right on time and did a super job of replacing the window. We all want our stuff to work perfectly forever, and nobody really wants to have to use the warranty, but all in all it was a great experience.

The installer did a very professional job installing the window. I am very satisfied with the work that he performed.

He went above and beyond! He was very thorough. His demeanor was very courteous and pleasant. We are so appreciative! Thank you!

Very nice gentlemen, they definitely know what they were doing. Thank you so much. Hopefully we won’t need you to come back.

Great experience! Clint Hardesty was on time, efficient, friendly, professional and fast! Our warranty replacement was a breeze! Thank you!!

Fast, polite, professional warranty window replacement. Installers were on-time and careful of property. Would definitely recommend for any future projects based on this experience.

Two guys that came on time, professional and courteous. Finished work and cleaned the place after. Work was completed. Thank you.

Excellent warranty and fantastic service. Very easy to file a request for maintenance and customer service quick response.

Great service...fixed the problem and was very helpful. Latch was broken and he replaced it with a new window section.

Service was fast and efficient. Showed up right on time or a little early. Really appreciate the lifetime warranty as we have had a couple of window failures (the coating starts to turn colors) but Milgard came out and replaced them. Only takes a few minutes each to replace an IGU.

Excellent service! I had a problem and they quickly came out and fixed it. Very professional technician. I couldn’t be more pleased with my windows.

As always, the technicians showed up on time, were professional and did a great job. We would never hesitate to call them again.

I just had a small warranty issue. The customer service was excellent and the service technician arrived right ontime. The problem was fixed promptly and to my satisfaction.

Daniel is the name of the technician who came to complete this job. Extremely efficient, personable, professional and had a by the numbers routine which left no mess behind. Between windows, Daniel answered questions very thoroughly and complete. He showed me how to remove the slider window and insured I understood the steps completely. Daniel is a great asset to the MiLgard Team.

Called before arrival, Great job no problems. This was the 4th time to replace this window pane (for different reasons) the warranty is excellent and each time I contacted Milgard they were great.

All good other than the scheduled time was 4-600 pm and he came at 4:30. A phone call should of been made if coming prior to the appointment.

The workers were polite, knew what they were doing and I am pleased with the results. Thank you for the service

We purchased a Milgard Tuscany 12' OXXO Slider. It was just installed and the installers could not close it. The long edges of the door appear to be curved outward in the center. I do not mean that the doors are bowed. Instead, it is like two people with large bellies trying to hug. Gap at the top, gap at the bottom and middle touching, so not something that can be adjusted with the bottom rollers. We are being told that this is due to the fact that they were stored in our garage prior to installation. The Milgard delivery person was the one who placed them in the garage and we never touched them. Now, we are being told that we might have to pay for new panels. This is absurd. I am waiting for a Milgard representative to come to my house on Tuesday to see if we can resolve this. Regardless, neither our stucco or drywall can be patched until this is resolved and we get a new door. Until then I will probably have to cover the opening to the outside with plastic to keep critters out of my home and the walls.

Felix was super friendly, informative, and very quick at fixing my 3 windows! I’d recommend Felix and Milgard for future needs! Thank you!

We had Migard windows, blinds, and a sliding door installed in our house a few years ago. We have had minimal problem. We are very pleased with our decision to go with the Milgard products. We just had a handle and lock replaced on the sliding glass door. The technician, Jose Sanchez, showed up a little before the appointed time. He was wearing a mask. Replaced the lock within a matter of minutes. He was very polite.

Great service -- replaced windows in my home at no cost due to fogging. Their lifetime warranty is real!

Technician was very polite. We had a very minor issue with the window; he fixed it within minutes. We've been very pleased with Milgard service.

Sent wrong parts initially but made the pivot to the correct ones as requested. Got through to customer service easily and they were genuinely interested in helping. Called back later to confirm correct parts were obtained.

I was selling my house and noticed that one of 13 Milgard windows I had installed 15 years earlier had a broken seal. Marc Ferguson came to my home and, when I told him we were selling the house, he recommended that all of the Milgard windows be replaced. He explained that the year my windows were manufactured, Milgard had a problem with the seals failing and that eventually, all of them would need to be replaced. He explained that the guarantee was NOT transferable so we should replace them all now. Milgard was not able to manufacture the windows due to covid restrictions so we sold the home before all the windows were replaced. Five months later, Marc called me asking for the new owner's contact information so that he could schedule a time to replace the windows. He replaced the windows the next day. This still amazes me. I have never heard of a company that stands by their guarantee and product like Milgard.

Excellent job. The technician was nice, helpful and professional. He was well prepared with all tools and the job was well done quickly.

We installed Milgard windows several years ago because of their Parts & Labor Guarantee. We had golf ball break our dining room window and Milgard replaced it at no charge. The service man, Felix, was great. He was on time, and did the window replacement quickly and professionaly.

The service team did a great job! I was very impressed with their work. yes yes yes yes yes yes yes yes.

Beautiful windows. Had one defective lock upon installation. Cesar completed the repair effectively and efficiently. He was also very polite and explained what the problem was in a way that I could understand. Thanks, Milgard, for the awesome new windows!!

Just had my windows replaced under warranty after 17 years very professional. They did a great job very happy thanks

The entire process for service was excellent. The pre contacts with me were exactly as I was told they would be. The technician was very professional and helpful.

The only issue I had was I wished they would have cleaned the window after installing. Is that asking too much? Thanks.

Unbelievably HAPPY!!!!!! The guy's they sent were the best, I've been in construction 30+ years. They were top notch, on time, courteous, and their workmanship definitely as good or better than what I've seen in the field. The product speaks for itself..... VERY VERY HAPPY and would buy again as well as refer them to anyone. Thank you Milgard. The only negative I could say is, Too bad you don't offer Heating and Cooling, Roofing, and other service :(

Your serviceman, Pete, was great. Very professional and did a very good job. We appreciate that he took care around our windows and trim. Couldn’t be more satisfied.

Milgard really, really takes care of its customers. They have the best dual paned windows bar none. When the gas in the windows made it impossible to clean our patio slider, I contacted Milgard and they came out to replace it, no questions asked. The young men who came were fantastic! They called to give me a heads up as to their arrival time, they were clean, courteous, professional and friendly. It was better than I expected. Thank you very, very much!

Repair to our sliding door was completed. Works like brand new. Felix, our repair guy, knew exactly what to do. Excellent service and great windows!

Milgard keeps to their promise of lifetime warranty!! We have had several windows replaced after the glass became foggy. The large windows in our room upstairs were 31 years old and they replaced them for free with no hassle. The nice young men who did the work were professional and courteous. Thank you to all of Milgard's customer service.

They replaced foggy glass under warranty after 18 years! Terrific service and warranty for a quality product. The rest of the windows in the house look like new after 18 years.

Great job!. Very professional removal and replacement of my damaged window. I am very happy with the window replacement.

The technician was kind, friendly, on time, patient and I felt comfortable having him in my home. Thank you

We appreciate how conscientious Milgard is about maintaining our windows and warrantee. The technician did a very good job of installing 5 windows to replace ones that had become discolored due to a leak of the gas between the panes.

I scheduled my service call on 3.1.21 and the rep showed up today (5.11.21). I did not receive any advance communication from Milgard and had to call the 800 service number today to verify that the service was in fact coming today and what time. Proactive communication from Milgard would be appreciated as well as checking to see if there are any additional issues prior to being on site. The rep once on site was courteous and efficient in replacing the necessary windows, and cleaned up any trash, etc. prior to leaving. After this experience I'd shop for a different brand window/door provider. I will also share this experience with my neighbors who also have Milgard products.

The service was great and my windows look so much better now. The guys were very courteous and made sure everything was just right

Rocky was on time, then quick and efficient. He had the glass replaced in no time and it looks perfect!

I had a manufacturing issue with a newly installed window. Milgard kept their schedule and resolved the issue without a problem!

Don has done several jobs for me. Always on time and quality work. Thanks for the great service. Dave M.

I gave them an overall positive rating. Scheduling was fairly easy, although a long way out for replacing a window whose seal had gone bad. The replacement window had a scratch so that meant waiting another two months for the next window. That was fine. There were quick in and out, called 15 minutes prior to let us know they were on the way, I appreciate that. I will say they left a mess on the window seal and it looks like some caulking to be cleaned up.

John was fantastic! Thanks you for the professionalism. Hoping I no longer have issues, but very glad that I have Millard to back me up

There were 4 windows that got cloudy perhaps due to the weather. I opened a ticket with Milgard in early March and scheduled for them to come replace them today (May 10th). Daniel and Rick arrived in the scheduled window. To our surprise, they were extremely efficient. For 4 big windows, it took them about half an hour to replace all 4 of them. Truly impressed! I would recommend Milgard to the people I know for sure. The only hard part is to schedule them to come over. Their business is just too good to schedule them to come sooner.

Your team did an excellent job of installing our new window and were courteous, professional and excellent ambassadors for Milgard.

Juan & Jake were conscientious and very personable. They had several items to fix and replace and accomplished all work with a great attitude. The wood window replacement gave them quite the challenge but they got it done without damaging the custom paint I had on the replacement window. The reason for replacement was a failure of the strike plate for the latch which in turn cracked the wood frame itself. Ironically, with the new window in place the latch still did not work. They had to relocate the strike plate. This experience shakes my confidence in Milgard. Firstly, the original window latch failed even after a service call to fix the latch just a few months after installation. Then to have the mismatch between the latch and strike plate. While Juan & Jake did a great job while here, I am disappointed in Milgard quality on these windows which were only installed a year ago. I would recommend your engineers re-examine the latch and strike plate to make sure they work robustly over time.

I've been in my home since September 1999. Began having issues with my sliding patio door. Very hard to open, roll and lock. Went online to file a work order. Milgard was very responsive. Sent a tech out in about 4 weeks. Tech determined it was the track for the door and replaced it. Very nice crew. Completed the job same day and under warranty. It's nice to see a company that honors life time warranties. Would definitely recommend this comapny.

Grids initially made wrong but they remade the glass and rescheduled without me having to do a thing. Installer was professional. All in all a great experience.

Great service by the repair person sent by Milgard. He knew exactly what the problem was and worked to fix it.

Service was good. Friendly and knowledgeable service men. Willingness to provide good service. Great service. Great service. Great service.

Agent was swift, courteous and efficient with our service call. He is an asset to your company and a good representative for Milgard.

Technician was on time and was able to get my door to operate like new. He had to grind through the dead bolt to access the door mechanism that was causing the problem.

Fantastic experience. Very professional and well done! Excellent work done quickly. Unfortunately had to wait over a month. But the repair was great!

Great Service. Friendly service. Very professional. Nice to have a company stand behind the product they make and warranty .

Young guy came and did a super quick job in replacing our cracked kitchen window. When he was done he explained the price was covered under warranty! Nice experience.

The Midgard technicians were prompt and changed out the three warranty windows in a little over an hour. They were courteous, efficient and left the house with no mess. Best experience we’ve had in a long time,....great job!

I would have given a 10, however, my initial call to your Customer Service Rep was below par. The Technician, Bobby, gets a 10 as he was polite, efficient and friendly.

The technician was very knowledgeable and on time. The Milgard service request was done promptly. These windows are so quiet, I did not realize until now it was like I was sleeping outside all this time.

Technicians arrived on time. They really were knowledgeable in their jobs. Very efficient, informative and detected all issues resolving them in a timely manner.

1. I was very pleased with the window-replacement under the Milgard warranty! It saved me a tons of money. 2. The employees were very professional, the service was excellent, prompt and efficient. 3. I would highly recommend Milgard to someone who may be in need of your services. Thank you Milgard!

Did a very professional job on repair! The window looks great. The order process to scheduling and install was excellent.

Professional, efficient and competently completed the work. Appreciate their being respectful, polite and service driven. Please give them my thanks. Sara and John Tompkison Honolulu

Very professional and accommodating when the window tech showed up to change out the window springs on a warranty! Finished in a reasonable amount of time

I overall was happy with the replacement process. Courteous, professional, friendly staff by far! Did a good job! Here are areas to improve: - it took 4 trips to fix my windows. This was due to not having all the windows ordered. This was 4 days I had to take off of work. Getting the job done in 1-2 trips would be better - on the last trip I was told 3 different times the technician would show up. All adamant that the time they mentioned would be accurate. The tech tactically showed up at an entirely different time from all the estimated times. Overall fine, but those are issues that could be improved upon

Guillermo did an excellent job replacing my window. He was friendly and he wore a mask . Thank you Guillermo! Jeffrey and Maria Myers

Milgard Service arrange the appt. really fast, the window frame is accurate. Rob fix the window with professional manner. I recommended

Windows are approx 13 years old. The seals have deteriorated on 2 windows over the years, and Milgard comes out to repair them at no cost and quickly. Great job by Milgard. Would definitely buy again.

I had four windows replaced very quickly and efficiently. The installer was extremely courteous, friendly, and knowledgeable. He answered all my questions and did an expert job. This is the second experience I've had with Milgard and can't say enough about their wonderful work. Everything done is always perfect. The only downside is that my warranty expires soon and I was told that after that I won't be able to get any more Milgard replacements, so I'm already sad about missing this heretofore top-of-the-line experience. But I recommend this company without any hesitation or qualification whatsoever.

OUTSTANDING AGAIN !!! This is the most amazing company EVER !!! Why would you go anywhere else! From the first call everyone is so knowledgeable, professional and helpful. I'm so glad I choose Milgard you will never find better service or a better product. I have had my windows for years and when one of them got cloudy Milgard replaced it asap. My installer Victor was so professional and replaced my window in minutes. Thank you so much Victor. Milgard is lucky to have team members like you who take pride in their job. Plus they are always on time. Carol W.

The two installers were very professional, well mannered, and not only on time, but early which was perfect for me! I like Milgards' policy of window replacement warranty and think they are the best company to deal with! Additionally, these two installers were fast and didn't waste time messing around and talking!

The technician was outstanding and very informative. The Best! We have had Milgard windows & door installed in our last two homes and the service is outstanding!

Ramon was on time and did an excellent job He was clean and efficient The entire process was first rate Thank you!!!

Val was excellent, very knowledgeable, replaced a scratched window and found an installation problem with the patio screen. Great service experience.

Austin came to do warranty work on all the windows that were difficult to open and shut. he was awesome and fixed all my windows!!

Very professional, quick and cleaned up well after project. I would recommend him. Also, showed up on time.

Very happy with service provided. Window replacements were completed quickly and efficiently. Employee’s on both occasions were professional and courteous. Thank you!

It’s hard to believe that we have been in our home for over 40 years. As it evolved thought additions and remodeling we bought only Milgard windows. Thru all of this we’ve only had two glazings go bad, one just recently. After completely a simple internet form the replacement window was created and installed efficiently and quickly. I don’t know what more you could ask of a window company. Wallace

Excellent service, very polite staff. I have life time Warrenty and they took care in just one email. Very quick and professional. Thank you Milgard staff for excellent service.

He was very professional and finished rapidly and left a clean site. It was, of course, his third visit after you cancelled one other. First two times he was given wrong window. Total process 7 months seems wrong

He arrived on time and took window to his truck and within 1/2 hr brought back in and installed it.

Great experience with replacement process........Technician was considerate, professional and personable. Would recommend Milgard again. The only issue was the timeframe to receive the windows but I believe that was more due to Covid issues vs Milgard.

I am happy the technicians came on time during the window they they gave me. They completed the replacement job in 15 minutes, very accurately and cleaned the whole work area. Very nice work well done.

Great job, technician very professional, I definitely recommend to families and friends. If I have to replace the windows . Milgard will be my first choice.

The gentleman that did my window replacement was wonderful, he replaced three windows and did an excellent job. I would highly recommend him

These gentlemen were courteous, thoughtful and efficient. I couldnt ask for better service on their part Its too bad it takes months to get them here because they are excellent.

Two gentlemen came from Millard to do window replacement. Both had done great jobs. On time. Fixed all. Also cleaned the windows. Very professional. Thanks a lot.

Young man arrive within the two hour appointment window. Replaced fogged glass window in 20 minutes. Answered my questions and was very careful in his work wearing mask and shoe coverings. Thanks for your professional help. :0)

Servicemen were in and out in the fastest time ever in my dealing with Milgard-Keep up the great work-this was a warranty replacement

Technician arrived within the promised time and went right to work. Very professional appearance and courteous. He answered my many questions, especially how to properly measure a window, he also showed me where to look for the printed information in the upper left corner of each. Excellent job overall!

Excellent product warranty! I was given sufficient lead time for an appointment, received automated call confirming the appointment few days before and was followed up by an in-person call. Techs gave me 30 min heads up before arriving and did the repairs within 30 mins. They were masked, polite, and knew what they were doing. Couldn't be happier with the service.

Warranteed windows, which had been installed 20 years ago, were replaced quickly and efficiently. Every contact with company representatives was pleasant. Suzanne Davis

Came early. Courteous, professional, timely and could not tell they had been here after they left. Cleaned up after themselves.

Very nice employee, has been here before. Love that he puts on his shoe covers So glad we installed Milgard windows!

Our experience with Milgard has been excellent. Our Milgard windows are specially constructed to keep out the summer heat of desert cities, such as Phoenix and Las Vegas...and these windows significantly dropped our summer utility bills. We have had only one problem with our new windows and sliding doors...a door handle that became loose. Milgard sent a technician to replace the handle, at no cost to me. He, too, has been impressed with these heat-resistant windows, and installed them in his own house.

Installation process, from warranty fulfillment (on a dysfunctional screen door track) to installation, was very easy. Installer was kind and fast. I was impressed!

So quick and easy. Thank you tor helping us out and staying true to your warranty. I love the windows

The technicians were great and friendly. They replaced all of the windows so quickly and was able to work around my son's school schedule with no disruptions.

From order placement to final installation was seven months , large family room window was constantly scheduled and delayed, not sure if it was an incorrect ordering issue or manufacturing problem. We are happy with the final product quality and installation.

I have had many technicians in my house throughout the years. Austin was the MOST professional and courteous man ever. He explained what he was doing and care for the future.

We built our home with Milgard Windows and couldn't be more satisfied. Living in Bend,OR, we have an extreme weather range from snow to very hot summers and the Milgard windows have stood the test of time for over 20 years now. Recently we had two windows that were showing signs of seal failure and I contacted the Portland office for advice. I spoke with Alison and she immediately set me up to have the windows replaced right away and AT NO CHARGE! I am so impressed with the quality of the windows and the service Milgard has given us. Good product and SUPERIOR customer service. Cynthia from Bend,OR

Helmut was great! Came during the 2-hour window I was given and called first. Was professional and quick. I just wish appointments weren't running 6 weeks out!

The service person was excellent! He called to tell me he could come by early and he was very professional.

They always call to let me know just when they will arrive. The technicians are professional and knowledgeable, making sure everything is correct and fitting well.

We had two windows replaced that had failed after 20 years. The replacement process was easy to set up and the installers were actually a little early on the scheduled day. Excellent customer service from Milgard as well.

This service was a replacement of 10 year old windows a few of which had failed. The technician was on time, did a great job of replacing the failed windows and was finished with the job in under two hours. I will always buy Milgard going forward, you simply cannot beat a lifetime guarantee.

I have lived in my house for 10 years and finally had to use my warranty that came with my windows. Milgard gave me a date as to when they would come and put in replacement glass for the windows and they were here on the day and time noted. The installers were very courteous and did a fine job. Now the windows look great. Thankyou.

installers were great. This was the second time they had to come out because the first windows did not fit and it was about an 8 week delay.

Needed to have some warranty service done on a recently installed slider. One star for needing to have the service done on a new slider. Two stars for the customer service communication regarding the service call. FIVE STARS for the guys that came out to do the service. They were on time, very personable and courteous, took care of the service quickly and neatly. If you are going to need service, you want a team like this to come.

Needed to replace largest picture window in our house (17 years after construction) due to haziness between the panes of glass. We filled in the on-line form and a replacement date was arranged. The window replacement occurred as scheduled and the work went very quickly. Only drawback was the wait time between requesting replacement and installation--2 months+. However, since there was no cost to us, and a painless process, we were okay with the wait.

Amazing Tech. That come out. They do an amazing job. Love Milgard work on both replacements and when I need a pane or few replaced

Milgard stands behind their warranty. The installers were excellent. I just couldn't be happier and the replacement window looks great.

Juan was terrific! A a a aa a a a a a a a a a a Thank you Milgard

Will did an excellent job repairing the defective windows. He was prompt, courteous, and explained the issues with each window and how he was resolving them.

Quick minor repairs. Done in 20 min. Milgard support is always great. Will call again if the need arises.

I needed a window replacement & true to their guarantee, it was done without charge. Not only do they stand behind their products, but the process was seamless from setting the appointment to the great installers!

Everything was great. I’m so happy. The windows look great and the installer was awesome. Thank you so much. I would totally recommend you to my friends.

Showed up early. The two installers were polite, professional, efficient, finished faster than I expected and left everything clean and tidy. They also confirmed that our cat would be safe while the openings were exposed. Very considerate.

Our experience with Milgard over the past few decades has been fantastic. Their products are excellent and what's even more important is that they stand behind their products 100%. The Milgard warranty policy and customer service are phenomenal-- from the front line phone support to the installation team--they are courteous, efficient and consistent. I have never worked with a company that comes close to the level of excellence they consistently provide.

Mark and Jason from Milgard Tacoma came over and quickly addressed my window concerns and left the work area very clean. They were both very through and friendly.

Person came in to fix the windows under warrantee, 15 years after they were originally installed. Representatives of Milgard are hyper professional, do absolutely everything, just show up and do the job.

They came early, worked quickly and left everything clean. Great experience. Very Friendly. Great workers and great product. Highly recommended.

Purchased my windows almost 10 years ago.. called and I couldn’t believe how fast the call got through to a representative.. the window wasn’t entirely shattered so they gave me an appointment couple weeks out to come and look at it.. come today they showed up on time and were in n out in 45 min.. so happy I went with Millard

Bobby showed up on time and was very fast. He also explained what the problem was and what caused it.

Milgard has always responded to warrenty issues to my satisfaction. I would recommend them to anyone wanting replacement windows.

Happy to have new glass installed. On time with masks on. Excellent customer service. Very professional and knowledgeable. Love my Milgard Windows.

We had some minor issues, mostly adjustments. Technician was on time and worked quickly to take care of them. Well done in an age where that is seldom seen.

On time, had everything needed to replace windows. Very courteous. Followed all current covid rules. Thank you! Good Job all around

Daniel did a great job changing the lock and installing screen door. He also took the time to spray silicone to ensure a smooth glide. Thank you.

Very professional, neat and on time. Helpfull in ordering a replacement screen door which came damaged from manufacturer. Would recommend Milguard to other's.

I find the quality average and the functionality poor. I have sliding windows that refuse to lock and was told by the dealer XO windows that it’s a design flaw with Millard. Still no joy in getting my windows to lock after three service calls, the last one by the manager of XO Windows Phoenix AZ. The sound insulation qualities are good, the frames seem to be not square with the sliding windows causing gaps between the frame and window components. The guys who came today t9 replace 21 leaky windows were professional and courteous following COVID protocol but they did tell me that there was no issue with the windows that were removed as per the building inspector so now I don’t know who to believe but, they did replace the windows in question.

I waited 9 months to get my window fixed, it was a very dangerous to have a broken window that could not be opened and touching could of fall on your head, now it is fixed Thanks

Wow, your team of two men was in and out of our house less then 45 minutes. They replaced our broken window counter balance, checked out the neighboring two, and Fine tune adjusted our patio window to glide freely. Our windows were installed in 1999 and this was the first service call after 22 years Your team was on time, very courteous, and knowledgeable. Overall a 5+ experience.

Great. Thank you very much. Hope all is well with you and your company. See you down the road.

They were on time and I really appreciated that. It took them 1 hour to replace 3 windows. Not bad!

Great job replacing two double paned windows that was letting moisture in and fogging it. And this was replaced at no charge under warranty despite it being more than 8 years ago. Thank You! Curtis Ono

Excellent service. Probably the best in the industry. Very easy to make warranty requests online. Appointments are scheduled well in advance and re-confirmed before arrival. Personnel complied to all Covid-19 protocol. Warranty work performed excellently. Courteous and professional attitude and excellent workmanship.

Ryan was a very nice polite young man. He did a great job on the window. Very efficient.

Took an extremely long time to get the correct replacement , but it finally arrived and they were very polite but did not clean the glass . They left their fingerprints on it. Thank you for your service!

Great Job. Friendly and very clean work. Showed up on time. Very Satisfied with windows. I would recommend to a friend.

Great quick service to our existing installed windows, service professional was efficient and professional during the visit and very pleased with the outcome.

I had an issue with the door lock. I put in a service request, and at their earliest availability, a milgard tech came out and fixed the problem!

Came out to replace five windows due to fogging up Only did two as did not have windows Did a good job Not sure when coming back

Great service, the installer was amazing. Very courteous and neat, cleaned the windows and vacuumed the sills and floors. Warranty unbelievable as long as you are the original homeowner.

Warranty on windows is great. The two service guys were very friendly and helpful and fixed the problem quickly. They were on time. I will definitely refer Millard windows to friends and neighbors. Thank you

Had a failed window replaced. (Fogging up of glass on inside of dual pane window.) Warranty was honored no-questions-asked. Technician arrived right at the start of the two-hour prearranged time slot, was friendly and professional. Replaced the failed pane and reinstalled trim quickly without issue. Did leave some debris (pieces of removed trim) to be cleaned up, but not a big deal. All in all, very satisfied with our Milgard windows and doors and with the replacement job. Will (and have) recommended Milgard to others.

Two installers came to install our glass plate kitchen window. They arrived in a very timely manner. Both were very polite and efficient!! They installed the window quickly and professionally. We are very pleased to have our new window! We were more than happy with the work that was done !! Our window is beautiful!

Unbelievable how efficient this process is. The gentleman that repaired our window was only here for about 5 minutes. Very happy with Milgard.

Very thorough, efficient and knowledgeable! The specialist called ahead, came within the time he was scheduled and explained all the work in detail.

The technician arrived promptly and based on his experience was able to satisfactorily complete the job in minimal amount of time. The technician (Rudy) also took the time to show me how to remove and replace a bathroom window. Millard continues to provide excellent service. Thanks again

They were very professional, arrive in the timetable that was provided, made the appropriate repairs and demonstrated how the new lock worked. Due to COVID concerns they wore the required masks.

We've enjoyed our Milgard windows for about 20 years. Recently, we had to have a few of them replaced, and Milgard stood behind their lifetime warranty. The wait was a little longer than we would have liked, but we can't complain since there was no charge to us. The guys that did the replacement were on time and prompt in replacing the windows. We are very satisfied.

The repair person was personable and prompt. Did a great job. surprisingly easy and quick repair. Window is as good as new now.

On time, well trained, polite and professional. He took the time to explain the reason for all of the concerns we had.

We were given a time of 2-4pm for our appt. The tech showed up at 2:25 and was done quickly and efficiently. And very kind and thorough.

The team was very prompt, professional, and did the install very quickly. I was impressed and highly recommend Milgard to anyone!!

Although the window, which had moisture in between the panes, was several decades old, Milgard stood by their product and replaced the window without any questioning!

Ryan addressed my issues from previous installers and took care of some smaller issues that he noticed!! Very polite and respectful to me and my home. Super nice guy to boot.