StarMark Cabinetry

I have the worst experience dealing with this company, still waiting for cabinets that I ordered 5 months ago. A lot of parts are on “back order” Starting from sending the wrong panels and orders to over charge for any little filler or paint that we need extra on the job. $1300 for a gallon of paint Expedite order fee $300 plus shipping. They will take advantage of you because you want to finish the job. Bad finish, a door with 2 different panels Do you’re self a favor and Stay-away.

As a kitchen designer, I specify quite a few different brands of cabinets. I can say with certainty that Starmark cabinets are by far one of my favorite brands. I think the quality of the cabinets is first class. I rarely have something come damaged and if it does, my dealer contacts customer service and they respond immediately. Starmark offers a product that is top notch in value, quality and customer service. I also like the fact that although Starmark is a semi-custom line of cabinets they will work with you on customizing something so that you get the end result you want. They offer a wide range of finish options. And I love that I can purchase the paint / stain for my client. And on a personal note, I have these cabinets in my kitchen and I love them!

I am an Interior Designer that specializes in kitchen and bathroom design. I have been working with Starmark Cabinetry for about 4 years and I absolutely love the available options for color and style. We have used Starmark in many different projects and the outcome is always gorgeous. The customer service is incredible! I highly recommend Starmark for any kitchen, bath, or other home project!

We just built a new house and had StarMark cabinets installed. They look great! We chose a Villa maple finish in the kitchen and laundry and rustic alder throughout the rest of the house. The construction is very sturdy and the deep drawers have a lot of storage space. We are very pleased with our purchase and would recommend this cabinet company.

Terrible customer service! Cabinet for the kitchen sink had part of the front fall off. They were supposed to send the parts to fix it three weeks ago. Haven't received them yet. Also can't get Builders Choice out of Rapid City where I bought the cabinets to send someone down to fix it! Poor customer service and they don't stand behind their products!

As a kitchen designer who has been in this industry since 2002, I can confidently say I've just about seen it all. And throughout that time and experience, I can also confidently say that StarMark is a serious notch above the rest. The quality you get for the price is unbeatable!! StarMark offers an incredible value, products that are built like a rock, and a warranty like no other. Sure the warranty is stated like everyone elses "Lifetime limited"... blah, blah, blah, but we've had clients contact us looking for an item to be warrantied 20+ years after they purchased it and, as long as the products are still available, StarMark doesn't even think twice - now that's a company I am proud to stand behind! Not to mention, when it comes to warranty claims, I have less submitted from StarMark customers than any other line I've ever worked with. That says a lot to me!! And, on top of all that - custom finishes, awesome door and drawer styles, super cool interior features, a VERY easy to work with spec guide and SUPER awesome customer service - you seriously can't go wrong with StarMark!! Check out some of my recent jobs I've completed using StarMark products - the results speak for themselves!! For any of you who have posted a negative review about StarMark, and I read through a handful, I'd say that you need to contact your designer. It sounds to me as though some things were not properly handled on the designer/dealer side of things. And, anything that was potentially damaged in shipping will be replaced by StarMark, but your designer needs to submit the claim to StarMark so they can properly handle it. Rather than bashing the manufacturer, you really should be taking your frustrations out on your designer. But, of course, that's just my years of experience and the fact that I've purchased millions of dollars of StarMark cabinetry talking, so take it for what it's worth. Written by Krysta Starz-Seder, CEO of ClickCabinets.com

We recently built our home and have lived in it for less than two years. We looked at a lot of kitchen cabinets from low rage to high range. Starmark was in the mid range for price. We purchased our cabinets through Bradley's Interior. We had excellent service and help designing our kitchen. There were so many styles and colors and wood species to choose from-very overwhelming. We ended up with Elder Cupboards with a red stain (Burgundy??). The cupboards arrived well packaged and in a timely manner. When our builder installed our kitchen cabinets, he told us how easy they were to install and commented on how well they were built. There was one cupboard that was ordered incorrectly, but it was quickly replaced with the right cupboard. I love the rustic, knotty look. I wanted shaker style cabinetry, so I opted for inset style cupboards. The inset cabinets do not have the soft closure feature/hinges. My kitchen is gorgeous. We have many compliments on our cabinets. After a year of use, they are holding up very well (with three high school kids using them full time). There are plenty of shelves that came with each cupboard, so they store a ton of dishes and supplies. My favorite feature is my "bake Center" which includes a mixer cabinet. Well worth the added cost..Our kitchen is the most used room in our home. I highly recommend the StarMark Cabinets. Beautiful cupboards, tons of options, affordable, and handmade in America!

Some of these reviews seem to reflect on the dealer more than the manufacturer. I am a designer in a family owned kitchen design showroom. I have worked with many lines in my 18 years of designing. Although StarMark Cabinetry may have the occasional flaw in production (these are mostly hand crafted and people have bad days) they are by far the most consistent line in quality and manufacturing time. My Father will be retiring this year and I have decided to continue in the cabinetry design and sales business. This decision has A LOT to do with selling StarMark and continuing to sell something I can believe in. I have sold other lines in the past that I was afraid to open up the boxes to inspect. I never feel that way about these cabinets. These are an excellent quality cabinet, with extensive options and the best of hardware. If you have a concern you are not having taken care of by your dealer, I highly recommend contacting StarMark directly. They care a lot about their customers.

I used Starmark cabinets in my house. This was quite possibly one of the largest mistakes I have made. These cabinets are far from the quality that I expected and way below the quality that I paid for. I received cabinets with paint drips, glue dripping from the joints, out of square, and gouges in them. I’ve never seen cabinets so poorly constructed. I think these cabinets could be good. They seem to use good material when making them. Unfortunatley, I don’t believe there to be any quality control. My cabinets were so poorly built that they decided to rebuild them. I didn’t want to but I was assured that it was an isolated event. Once I received the replacement cabinets that I was at a loss for words. They were actually worse. One cabinet even showed up with a hole in the side of it. I’ve never been so disappointed with a purchase in my life. I hope that someone reads this review and it stops them from buying these absolutely terrible cabinets

I am extremely disappointed in the quality of these cabinets. First of all - drawer faces have 2 or even 3 strips glued together? Really? I've never seen a drawer face where they glue scraps together to make up the complete drawer face. You can see the lines from a distance as they appear as strips and up close you can see where wood grain pattern abruptly stops where new strip was glued next to. How much of a savings was it worth to the company to do this to their end user? There's holes on the inside of most drawers where they were clearly mistakingly drilled for the drawer - some were patched, others just left.

We are a new dealer with Starmark Cabinetry. Just visited the plant and went through two full days of training. Very impressive across the board and excited to start designing with this manufacturer. Quality cabinets with variety of options to meet any budget.

I have been selling Starmark Cabinetry for 5 years now and absolutely love the cabinets. They are my favorite line to sell because of the durable construction and beautiful finish. They truly are furniture quality cabinets.