Coval Homes

We hired Coval Homes to build our home in the Eatonville vicinity. Our on site project management was very poor and our project manager was not onsite often. Luckily we were living onsite and were able to catch much of the issues before it was too late. The house was finished and closed out with out any staff from Coval Homes coming on site, we did not have any Coval Homes project managers or any staff on site since the house was 70% complete. The warranty stage is where we began to have huge issues and continue to have issues. Coval will not stand behind their work and are trying to say that everything was installed correctly. I have pictures that are clear as day of the lifting of the sheathing on the roof due to inadequate space between sheets for movement. Also the sheeting was not properly nailed to trusses. Another major issue is the amount of sheet rock nails that popped over the first winter, there were approximately 70 that had to be repaired and more are already showing again. Coval states that there is no issue with the roof, if you want your brand new home to look like this then go ahead and use Coval. I would not recommend Coval Homes for anything. Please pass the word onto anyone who is looking for a builder that Coval Homes will take your money but not guarantee their work.

NOT worth the risk. I have spent hundreds of thousands of dollars, my entire life savings, for a home I will now never have and I AM NOT THE ONLY ONE. But in the end, I would rather lose it all, than risk building a doghouse with Coval. They suck you in with their low posted prices, then delay your build so long that the price ends up being higher than some can afford. We lost our home due to huge price increases even though we were done with ALL homeowner items on day 79 of our 90 day price lock period. We were told by Joey Harman that even if Coval takes time to get footing poured after the site is ready, as long as we were done before the 90 days, the price would be locked for the remainder of the build. We asked about the price lock several times and were told the same thing. We trusted him, which was our first mistake. If you are done within the 90 days, they then impose the below timeline on you, proving the 90 day price lock is not just for the homeowner to use to prepare, it is for Coval to use however they see fit. But none of this is disclosed in advance. Received the below timeline from the CEO Dave Brimhall 3 days prior to my 90 day price lock expiring after 20 plus attempts to contact someone over an 8 week period of time, and after chastising me for cc'ing him in my attempts to get someone to respond. Please plan for the following timeline: After you are 100% ready we will verify the site within 7-10 working days of your notice. (which includes approving all pending change orders). Only after your site has been verified then we will assign a project manager within 2-3 weeks depending on current workloads. Foundation pours can take anywhere from 2-4 weeks to get in the cue depending on the current workload. We ask that you use the timeline above to plan accordingly. Then when I tried to fight the 33K increase and hired an attorney due to their vague and ambiguous contract and newly disclosed timeline, we received this from their attorney. Coval is entitled to recognize the increased costs it is facing under the Agreement, as it was not feasible to pour the foundation footing within the 90-day period applicable to the price lock terms. This timeline is not published anywhere, it is just used by them as needed. Their 90 day price lock only means no price increases are recognized in that 90 days, but all increases will be recognized after the 90 days expires. There were 2 increases done on our home, almost 33K, before we even had correct plans to submit for permitting. Even if you were done on day 1 of the 90 days. Just as their attorney notes, it is not feasible to pour the foundation footings within the 90 day period. It DOES NOT mean if you are done in 90 days, your price is locked at the contracted price for the remainder of the build. Not worth the risk!

When considering a home builder, Coval made the short list for my husband and I. Gary, the sales manager for their Kitsap branch, was responsive and knowledgeable about all aspects of the design and build, and prompt to answer our questions day or night. We also greatly appreciated that Gary took the time to listen, and made recommendations based on what would work best for us, even if it didn’t mean going with the most expensive option. Ultimately, we made the decision to go with a different homebuilder given our criteria required a more custom build, but I would not hesitate to recommend Coval when you’re ready to build your new home.

My family built our home thru Coval, and we were very, very happy with the results! Gary helped walk us thru the entire process as this was our first time building a home. We had lots of freedom when it came to upgrades, and it was a very good experience. My kids loved being a part of the design process, and Gary and his team were very welcoming when we needed to bring the whole family in. Communication was great, and all the contractors were amazing. Feel free to contact me if you have any other questions

I will keep it short and sweet. I picked and home plan and made all the changes and the design team was great and had fast turn around times on rough drafts up to the final blueprint. I had a new project manager to Coval homes when I started my home. Over all they built a great home for the cost. Lack Of communication was the biggest downfall From my opinion... after talking to other home Owners who used competition builders I was overall the happiest with my outcome compared to others. I ended up with a large amount of equity in the end and was pleased with the outcome of our new home. The upgrades may seem spendy but worth it in the end.

We had a wonderful experience with Coval homes. They completed our project in a very timely manner using excellent communication throughout the build. We recommend them to all friends and family that are considering the building process. When we speak about Coval it is with such appreciation for the wonderful job they have done on our beautiful home.

Coval Homes provided and excellent home at an exceptional value. They are professional and were willing to negotiate on the finer details of the budget.

Two years later the quality of work is not the best. The caulking around the bathtubs is separated. I had an issue with the grout around the bathtub and they attempted to fix it and were unsuccessful. They told me that it just happens. Then they ignored any of my further requests to get it fixed. Now I have a brand new house that has cracked grout and caulking that is falling off causing water damage to my flooring.the vynil flooring is starting to seperate at the seams . Overall the craftsmanship is not the best and ignoring my request to fix a known issue left me with a sour taste in my mouth.

We hired Coval to build our home in 2014 and we are very pleased with it. We found them to be very easy to work with and recommend them to anyone considering building on their lot.

Coval Homes did a great job in building and completing our home on schedule. They were very easy to work with, kept a great online building schedule that was updated daily so we could see the progress being made. We are very happy customers and highly recommend them to others. All said and done we had thousands in instant equity. Yeah!