This is not the work of a professional. Totally unaceptable and looks like a home owner did it. I'm sorry for your trouble, I can't imagine this contractor came with a great portfolio and references. I would ask for your money back or seek legal council. Below is a picture of a shampoo niche that we custom built with a higher degree of difficulty and you will notice that all the tile was installed either fulls or halves. I wish you the best of luck with your project and hope it all works out in your favor.

Shell stone tile · More Info

Bingo!^

I don't know if it's just the photo or what, but it looks like a shoemaker's job of framing those nooks. The sides don't seem to line up vertically. Plus, they should have been made with the tile in mind so that there aren't to many skinny tile pieces and nasty little panhandles of tile.

Finally, that corner (second photo) is made wrong if what we see is the back wall (long wall) on the left side and short wall on the right. If so, the back wall should have been tiled first, full width, then the two ends should have butted up over the tile. That way, the grout joint (and cut ends of tile ) is on the end panels where it's far less visible looking in the shower. If that photo is short wall on the left and back wall on the right, then it's okay (but really sloppy, with tiles set off the vertical plane). He made the same mistakes on the nooks--he tiled the bottom first, then the back then the top and sides. Major fail.

A finally, finally--if he's going to have seams meeting seams, which he should not have done (in the nooks, bottom and back), those joints need to be dead-on aligned. They ain't. And it would have looked much cleaner if he'd used full-size bullnose tiles rather than edge tiles for the top, sides, and bottom of the nooks.

This looks like a handyman's work, not a tile professional.

I had my neighbor, who is a tile guy, do my bath about 5 years ago. Is it perfect? No. BUT, I had a limited budget & the plaster walls in my tub area were failing, so I really had to get it done.
Even so...mine looks 100% better than that. I'd refuse to pay. He needs to knock the bad out & redo it. At least mine has even spacing.

I'm sorry to see how this is going...

No that does not look acceptable! Good tile work looks really good even before the grout goes in! This was a recent project that we did that used a real pro tile artisan!

Guest Bathroom · More Info

The walls look ok; it looks like the niches are the main problem. What if you didn't do subway tiles in the niches but a smaller mosaic that wouldn't be so obvious if it didn't line up?

HI -- Sloppy job looks like . All the grout spaces are different . They didn't use spacers , so now it looks sloppy . I don't like the subway used in the back of the niches ... find a small mosaic in white marble for the back . When grouting subways use same colored grout so it doesn't look too busy . If you use a darker grout then every tile will show . It should all blend . I think you have a strong case to complain . Ask for a professional tile setter for this job.

My husband and I have a small family owned and operated flooring company and I would advise you not to pay a dime for this! Did this person tell you they knew what they were doing? Clearly they don't. I would guess, AND HOPE, this is not a credible flooring store and just some joe blow off the street. Its unfortunate for you! I would have him knock it all down and find someone else that is more reliable.

You are protected by Consumer Guarantee Law which covers goods and services. https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund You should start with putting your concerns into writing in a more formal manner. Good communication is going to be essential in either resolving or having a right to redress for this work. In the past cases have been ruled against the homeowner when the tradesperson was not given the opportunity to fix the problem within a reasonable time. I would suggest that this meets the requirement for a major problem because if you had known this was the product/service you would get, you would never have purchased it and I very much doubt it meets the reasonable standard of acceptable workmanship (which as mentioned above will be based on an expectation of what you might reasonably expect based on the price you are paying). Having a reputable professional look at and review the job may be of benefit. It would be even better if you are looking to resolve this and get your bathroom completed if your tradesperson mutually agrees to a third party giving their professional opinion. You need to know and communicate what you want to happen. Good luck!

my tiling looks rubbish also - plan is to mirror straight over the top!

white grout will hide mistakes, but dark grout will enhance mistakes. the method of laying them was not thought out but ultimately if not told how to lay, then you get what you get.