I just started getting water intake errors on my WXR860. It only happens when I use delay start on a cycle that has a prewash. The error happens about a minute or so into the cycle. I have used delay start many times with cycles that had a prewash and never had an issue. Very strange.

Has anyone else had this issue or know if Miele pushed out an update in the last few weeks?

i did start getting an intermitent water intake in the last week or two but only at the begining of a cycle - doesnt matter which one . No other water intake errors during the cycle . Miele tech coming wednesday

Trying to decide between the WXF660 and the WXI860. thethe main difference we are considering is the quick intense and extraextra recirculation pump (power intense). DoesDo people mostly use quick intense ssss. Instead of normal washwash? Is the recirculation pump saving a bunch of timtime on regular wash cycles?

Sorry for the weird text. Houzz keeps adding words when I typetype and I can't delete them.

@delray33483 I just got that water intake error too! Let us know what the tech reports.

@User Post

Sebo is better than Miele for vacuum cleaners. Many youtube videos explain why.

@Allen, I went with the 660 last spring and so far, no complaints I can't compare to the 860, but the price point is was put me with 660 as i wanted the twin dos which I love. Can not miss what you do not have. I think you would be happy with the 660, I know I am.

No new issues with WWF060. Have not seen water intake error after patch installed by Miele tech. Connected to wifi/remote update.

I cannot believe this issue keeps coming back for some people...mystery for sure.

I discovered that I will not get the error when I set the delay wash to start in 10 or 15 minutes (like when I am pretreating something). I previously got the error when the delay was set far enough in advance that the machine turns off. I never noticed it turning off before with delay wash but honestly I never checked. When it turns on to start it doesn't do the door window rinse when the cycle first starts and it almost seems like it doesn't know what to do with it having strange wash rhythms and not constantly tumbling while filling. About a minute later it will display the error and beep nonstop.

Everything else is working fine other than not being able to use bleach but I don't anyways.

evidently the cold water solenoid is sticky. When i use programs that use cold water there is a humming noise. The program can default if it sticks and doesnt allow enough cold water through in time. If the program calls for hot water then there is no problem .

I'm very close to buying this set. Live in Canada. Replacing a washer/dryer that's about 20 years old - nothing wrong with them, but we are remoddeling our laundry room and want something stackable, and I want something good that will last. Love the heat pump idea as I never use my dryer anyways except for towels due to how harsh they generally are on clothes. My main question is this - what is the service like in Canada? The W1/T1 combo, while currently on sale and with a 5 year warranty, is still a fair bit more expensive than the Bosch compacts and the usual LG/Electrolux stuff.

So far service has been good in Canada. Just be prepared for a clumsy website and long waits on hold while trying to get support. I have a service call tomorrow for my dishwasher so if I feel service has slipped I will report back. Oh, and every time they update the app they "new and unimprove" it! But that's a global thing, not just Canada.

To be fair the app has SIGNIFICANTLY improved over the last year or so. MOST of the original complaints have been resolved. They still have a few bugs to fix, but the app is very usable now. You just need to figure out the ”Miele” way and then it will all make sense.

I just received a msg on my washer that there is an update, has anyone done this, and if so, should we?

Does anyone know what the update is for? I do not have the app and am not inclined to get it.

Only way to possibly know is in the app. Miele doesnt always publish what the changes are. Sometimes they are updates to the wifi module if they change where their servers are hosted.

Sometimes it is firmware updates to tweak/fix problems with cycles.

Why dont you want the app?

I don't want the app because I don't like the pace society has become being "connected" all the time.

I enjoy doing laundry in our WXI860 and W1986. We also line dry outdoors when we can. Even my new Mercedes's functions border on distracted driving taking away from the pleasure of just driving

"There is no wifi in the woods but there is a better connection"

ok, upon checking my app, I have the 660, it is a softward update that says "Chlorine bleach flushing optimized" flushing of cholorine bleach through the i/chlorine compartment (pre-rinse compartment) has been optimized.

I guess this one could not hurt.

I try to avoid updating my app. The one time it happened I lost extra water on a few selections, and it also took away some higher temps on the a few of the programs.

Windsorwest - the only reason I use the app is you can get options on there that are not available on the machine. I prefer to not have things connected myself. I do not have the dryer connected. It is the only appliance that I do have connected. No lights etc.

Hi. I've had my 660 Washer and 680 Dryer for about 6 months now.. One thing I don't like is how all of the cycle information is divided into a bunch of different charts in the manual, so I'm making my own sorta quick start guide.

I have a few questions about detergent dispensing that I thought perhaps someone here could help with.

1. i know UP 1 is dispensed at the beginning of the main wash cycle. When is UP 2 dispensed? I saw a Miele Youtube video and the guy said it was dispensed 30 mins later. I can't believe this is correct.

2. When are the various Capsules dispensed? I am assuming they are dispensed at different times according to cap type.

Thanks for any help, and if anyone's interested I'd be happy to share my guide when I finish it.

^

@Jim Hughes I think it will be useful so please post. Wonder if it will change with firmware update.

Have you seen the cheat sheet for old Miele washers?

https://atticmag.com/wp-content/uploads/2013/10/Atticmags-Private-Miele-Washer-Cheat-Sheet.pdf

@Jim Hughes you can hear the humming when the UP2 (and 1) dispense. i saw the video where the Miele guy said 30 min too. He is wrong. Surprise Surprise. i could also be wrong but i think it happens after the drenching phase ends (minute 8) for many cycles.

Would love to see your guide!

This was mine…

https://www.houzz.com/discussions/6310483/miele-w1-excellence-wxi860-estimated-cycle-times-w-options

@Jim Hughes For quick reference, I placed copies of the washer and dryer program charts in an to reach plastic binder. I too would love a copy of your more detailed guide once completed!

@jimhughes I too would be interested in you guide once compiled.

Thanks for all of your comments. @xstephen25, I have seen your time chart and was impressed with the amount of work that must have involved. Today is my laundry day so I paid attention to my first load and I think you are right - UP2 is dispensed 8 or 9 mins into a Normal program main wash cycle.

Anyway, here is a screenshot of the first page of my guide. It's still a work in progress. Pay no attention to all the MS Word nonsense, my final version will be a PDF.

It's just a rough draft, but let me know what you think.

Your opinion please. Some of my cotton shirts/ t shirts say ”delicate” on the label. i have been using wrinkle free cycle cold or 85 degrees with 1200 spin, 3 rinses. i tried the delicates cy le with 2 rinses and the results were not improved. Are the standard cycles gentle enough or is it advisable to also add gentle in the options. Prior to noticing gentle on the tag, I had not been selecting gentle and things have been ok but now after more closely reading the care tags I am worried i may have been on my way to ruining the shirts. Thank you for your opinins

I'm nearly finished with my W1 guide. Could anyone with an 860 tell me the default times for the Sneakers, Curtains and Starch cycles. These are the 3 cycles not available to me on my machine or app. Thanks.

@Jim Hughes My WXI860 does not have those 3 cycles on the machine and I do not have the app. For Curtains there is Table Linens/Drapes which defaults to 57 minutes. Let me know if I can be of further help.

Nor does my WWH860 have those cycles.

My WXR860 has the 3 cycles:
Sneakers 1:08h
Curtains 1:11h
Starch 0.28h

@Tucker Zoey Thanks for this!

Can you use the TwinDos system with non-Miele detergents?

Yes. If you haven't already figured this out, there are numbers of how-to-do-it posts here starting with the "Featured Answer" at the top of this thread. Because Houzz displays only part of the Featured Answer, you want to click on the faint "read more" line to get Houzz to display the rest of that detailed post by Luna123456.

Also, there are something like 1.1k additional posts in this thread, most of which are not initially displayed. On my computer, I have to display all the posts before I can do a full search of the thread. Houzz makes you look below the "Featured Answer" to find the fine print which currently reads "see 1037 more comments." You may have to click a "See more comments" several times to get Houzz to display all of the posts. Then you can do a terms search (CTRL-F calls up a search box on MS Windows computers.) That will get you the posts with recommendations on specific brands of detergents and oxy liquids to use with DIY refilling.

Can anyone tell me the minimum clearance in the rear of the dryer that you used? I have a small space, and the install guide says you can put it under a countertop which is 25", leaving 0" clearance. But then for a stacked setup, it says to have 2" in the rear. This doesn't make sense to me. I'd like to go with the 0 clearance. Thoughts?

The washer needs clearance in the back for the drain and supply hoses. The dryer does have a drain hose but it's very small in diameter.

My W1 is asking for a software update on the machine, anyone do this upate?

I had a W1 update about a month ago and did it. No issues.

Thanks good to know. Always makes me nervous. Last time I did an update, I lost the ability to add more water via the app. Never really had it on the machine, but it's completely gone after that one app update I did.

In case it hasn't been discussed, for anyone using the Miele app to select multiple options on each cycle (eg PreWash + ExtraRinse), Miele has rolled out a software update which removes using the app to select multiple options.

I wish I had known this before I updated the App and software on the washer, otherwise I would have disabled any auto update functions.

https://www.mieleusa.com/support/customer-assistance/app-1331/all/app_functionsextras_for_wash_program_no_longer_selectable-164583977099

They have done this before and I avoided updates for the longest time. However, I could no longer get notifications on my phone (and consequently kept forgetting about laundry still in the washer for days). So I succumbed and updated to get notifications back. I don't use the app to start a laundry load so the loss of option-selections will be of little consequence to me but it is still annoying how Miele behaves towards their customers.

Yes. sad news, for sure. We do use the multiple extras here. However, I have been tracking the US arrival of the T2 Nova. Nothing is wrong with my 7 year old T1 but was excited for the new model. However, there appears to be quite a few issues with the new Nova according to EU sites/ youtube videos. So the T1 will be staying minus the mutiple extras. Sadly, last night I priced the Electrolux machines in case something happens to the T1

My initial love affair with Miele in general has soured. I know this is the laundry site but I will say here that my Miele dishwasher is eroding some of my plates and they have never resolved the film that develops on the inside because the AutoDos doses too high (wish I had bought a Bosch) and the Triflex stick vacuum is not user friendly (wish I had bought a Dyson). There, that's my rant for the day.

It figures, crazy that you cannot select mulitple options. Just bought mine 3 years ago, so much has changed already. I try to do laundry when I'm, home and add water through the soap tray now since I cannot get extra water on a load that needs it. Should not have to manually help the washer.

Has anyone just received and update notice and actually done the update? I just received one today, a bit scared to do it and have something go away. If you've done it, what are the changes?

I got it the other day but didnt update. I thought maybe update the ipad and not the iphone to see what happens, but have not dared yet

Looks like this is for the machine, not the phone. Also, with a bit more digging, it is supposed to update the cleaning of the bleach part of the drawer. If that's the only thing touched, it might be ok. I just know the one time I did update the phone, it took away extra water, which really bummed me out.

My 860 displayed there was no TwinDos 1 container despite replacing one about 10 loads ago. Checking it out, I discovered a badly misshapen, sucked in cartridge as if it's not venting. Reinstalling it a couple of times didn't work but a new one did, all genuine Miele ordered from New Jersey.

Any idea on what's going on? I also hate to toss a fairly full cartridge.

Just push the round white plunger down with a pencil and let some air back in the cartridge. Then reinstall it.

@ luna123456 I did, it let out a whoosh and started working. Thanks :) We'll see for how long!

How do the cartridges vent? Is the issue with my washer or the cartridge?

directly across from the plunger is another hole thst looks like it has netting on it. It is a one way air vent. It is supposed to allow air into the cartridge, but not allow liquid contents inside out. For whatever reason it stops working on some cartridges.

I have recevied a notice a bit over a week ago for a machine update for the W1, I haven't been able to find much info about it. Has anyone done it and if so, did it create any issues? Thank you.

No issues on my WXI860. Have no idea what it updated and of course the app just says, “This update includes the latest Miele developments.”