Appliance Installation, Appliance Removal, Appliance Sales, Cooktop, Range & Stove Installation, Dishwasher Installation, Oven Installation, Certified Sub-Zero & Wolf Installer, Certified Miele Installer, Seller of Sub-Zero & Wolf Appliances, Seller of Miele Appliances, Seller of Kitchen Appliances, Kitchen Appliance Specialists, Free In-Home Appliance Delivery
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I am so sorry to hear that you have been unhappy with your Smeg oven as well as your service from us. I want you to know that we are still diligently working on your case that was reported on 8/31 and it appears that we are making progress with the manufacturer in order to provide a replacement. I know that when these things drag on it can be very frustrating but rest assured that we will do everything that we can to get you a new unit. Please feel free to contact me direct at 888.714.4938 ex 105 to discuss.