How is Reliable Home Improvement rated?

Reliable Home Improvement is currently rated 4.8 overall out of 5

Reliable Home Improvement

Q: What services does Reliable Home Improvement provide?

Reliable Home Improvement provides the following services: 3D Rendering, Architectural Design, Architectural Drawings, Attic Conversion, Basement Design, Basement Remodeling, Bathroom Design, Bathroom Remodeling, Custom Home Bars, Demolition, Design Consultation, Drafting, Energy-Efficient Homes, Floor Plans, Flooring Installation, Foundation Construction, Green Building, Handicap-Accessible Design, Home Additions, Home Extensions, Home Gym Design & Construction, Home Remodeling, Home Restoration, Home Theater Design, House Plans, Kitchen Design, Kitchen Remodeling, Laundry Room Design, Modular Home Additions, Mudroom Design, Outdoor Kitchen Construction, Outdoor Kitchen Design, Pool House Design & Construction, Porch Design & Construction, Project Management, Radiant Floor Heating, Site Preparation, Staircase Design, Sunroom Design & Construction, Wood Floor Installation, Custom Home, Custom Cabinets

Q: Where does Reliable Home Improvement provide services?

Reliable Home Improvement provides services in the following areas: Addison, Aurora, Batavia, Bloomingdale, Bolingbrook, Boulder Hill, Carol Stream, Darien, Downers Grove, Eola, Fox Valley, Geneva, Glen Ellyn, Glendale Heights, Hinsdale, Lemont, Lisle, Lombard, Montgomery, Mooseheart, Naperville, North Aurora, Oswego, Palatine, Plainfield, Saint Charles, Villa Park, Warrenville, West Chicago, Westmont, Wheaton, Winfield, Woodridge, Chicagoland Area, Schaumburg, Oak Park, River Forest, LaGrange, Oak Brook, Clarendon Hills, Barrington Hills, Inverness

22 Reviews

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About Us

High-end

Award winning

Family owned

Full-Service Home Remodeling Firm Serving the Greater Chicagoland Area

Reliable Home Improvement is a full-service home remodeling firm serving the greater Chicagoland area. We specialize in everything from bathroom and kitchen remodeling to designing and building custom home additions. Supported by talented designers, builders and architects, Reliable Home Improvement saves you time by serving as a single source for all your home improvement projects. We eliminate the need to contract several vendors for one job by providing you with full-service remodeling from concept to completion. Visit Our 15,000 sq. ft. Showroom for Real Size Kitchen Displays, Bathroom Trends and Unique Design Styles that will be inspiring for your next project. Schedule a project consultation today: https://www.buildreliable.com

Services Provided

3D Rendering, Architectural Design, Architectural Drawings, Attic Conversion, Basement Design, Basement Remodeling, Bathroom Design, Bathroom Remodeling, Custom Home Bars, Demolition, Design Consultation, Drafting, Energy-Efficient Homes, Floor Plans, Flooring Installation, Foundation Construction, Green Building, Handicap-Accessible Design, Home Additions, Home Extensions, Home Gym Design & Construction, Home Remodeling, Home Restoration, Home Theater Design, House Plans, Kitchen Design, Kitchen Remodeling, Laundry Room Design, Modular Home Additions, Mudroom Design, Outdoor Kitchen Construction, Outdoor Kitchen Design, Pool House Design & Construction, Porch Design & Construction, Project Management, Radiant Floor Heating, Site Preparation, Staircase Design, Sunroom Design & Construction, Wood Floor Installation, Custom Home, Custom Cabinets

Areas Served

Addison, Aurora, Batavia, Bloomingdale, Bolingbrook, Boulder Hill, Carol Stream, Darien, Downers Grove, Eola, Fox Valley, Geneva, Glen Ellyn, Glendale Heights, Hinsdale, Lemont, Lisle, Lombard, Montgomery, Mooseheart, Naperville, North Aurora, Oswego, Palatine, Plainfield, Saint Charles, Villa Park, Warrenville, West Chicago, Westmont, Wheaton, Winfield, Woodridge, Chicagoland Area, Schaumburg, Oak Park, River Forest, LaGrange, Oak Brook, Clarendon Hills, Barrington Hills, Inverness

Awards

Member of NKBA, NARI, Naperville Area of Commerce, BBB, Best of Naperville Remodeler 2015, 2016, 2018, 2019, 2020, 2021, and 2022! Lead-Safe EPA Certified

144 Projects

Inspiration for a modern l-shaped light wood floor and brown floor eat-in kitchen remodel in Chicago with a drop-in sink, marble countertops, gray backsplash, subway tile backsplash, stainless steel appliances, white countertops, shaker cabinets, black cabinets and an island

Modern Showcase Kitchen Remodel

Wheaton, IL

Large transitional master blue tile and ceramic tile ceramic tile and brown floor bathroom photo in Chicago with recessed-panel cabinets, white cabinets, a one-piece toilet, blue walls, a drop-in sink, marble countertops, a hinged shower door and white countertops

Bright & Airy Master Bathroom

Farmhouse u-shaped medium tone wood floor and brown floor eat-in kitchen photo in Chicago with white cabinets, white backsplash, stainless steel appliances, an island, gray countertops, a drop-in sink, shaker cabinets and ceramic backsplash

Updated Farmhouse Style Kitchen Remodel

Eat-in kitchen - traditional u-shaped light wood floor and brown floor eat-in kitchen idea in Chicago with a drop-in sink, raised-panel cabinets, dark wood cabinets, granite countertops, white backsplash, glass tile backsplash, stainless steel appliances, an island and brown countertops

Business Details

Business Name

Reliable Home Improvement

Phone Number

(630) 280-3470

Website

www.reliablehomeimprov.com/

Address

Naperville, IL 60563

Typical Job Cost

$25,000 - 500,000

These prices reflect project cost. Please call us for more information on pricing for your project.

Followers

169 Followers

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Credentials

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Featured Review

HU-668348415

They were always professional, easy to work with, and on time.Read Full Review

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22 Reviews for Reliable Home Improvement

Newest first

4.8|22 reviews

Work Quality

4.3

Communication

4.3

Value

4.1

cameehan

Excellent customer service is sometimes hard to find but not with this company. As example over 9 years ago we had Reliable redo our entire kitchen. It turned out beautiful. The design is timeless. A small problem developed when a seam in the granite counter started to weaken. The company has a 7yr warranty so wasn’t sure if they would help me, but called anyway. Yes they did, talked to Beth who gave me resources that would help. Sure enough.. called them and because I had Reliable as backup reference…they were more than willing to schedule repair. Not always the case on small repair jobs.

October 5, 2023

HU-727663392

Very slow to start and complete my small master bathroom project. Took 1 1/2 years to start project and it still is not done. Also Reliable Home Improvement does NOT live up to what they promised us and the cost is way too expensive. I'm sorry to have ever put my trust and money into this company and would warn anyone to stay away from Reliable Home Improvement of Naperville.

June 4, 2023

HU-668348415

This company provided a five star experience in home upgrades for us back in 2009. We decided to upgrade our existing home rather than moving back then. After vetting 3 or 4 remodeling companies we chose RHI. Why? Because their architect drew up a plan that included every feature we had on our wish list. They were not the least expensive, but not the most, either. We expanded our family room and added a sunroom onto it as well as we added a 3rd bay to our garage. After 13 years we are still loving this space and have not had any issues or problems with the construction. The quality of the work was fabulous. They were always professional, easy to work with, and on time. Now we are planning a small upgrade to our kitchen, and were having difficulty sourcing fixtures that would work in our existing space. This is too small of a job for RHI, but still, since we were former customers, they generously sat with us to help us understand and find what will work for us. I would hire this company in a heartbeat if I have any more major remodeling to do.

April 12, 2022

Comment from Reliable Home Improvement:

Thank you so much for your kind words and the appreciation of the craftsmanship of our tradesmen. Many people don't see the value of quality construction and our exceptional passion for doing the best job possible for our valued customers. We are so glad you are still happy 13 years later look forward to working with you on your next project!

HU-661566668

Reliable did two major projects for us, our kitchen and our master bath and closet area. We were very pleased with the finished projects in both cases. Reliable assembled a team of experts to address each facet of the job, even giving us a devoted design consultant who helped us coordinate the overall look and found specialty tiles that look very distinctive in the master bath. Their staff were all very skilled, professional and a pleasure to work with.

July 16, 2021

Comment from Reliable Home Improvement:

Thank you so much for the wonderful review! We’re so glad you’re happy with your distinctive new look, and enjoyed working with our talented team of design consultants and engineers.

Dina Khoury

Reliable home improvement has done a terrific job for us in our Master bathroom. They were on schedule and went above and beyond to get/find what we wanted. I shared some pictures of our bathroom because it’s been 9 months and we’re still thrilled with it.

March 11, 2021

Comment from Reliable Home Improvement:

Hi Dina, your bathroom looks beautiful! Thank you so much for sharing your photos and for the wonderful review. We look forward to working with you again next time you need a remodel.

HU-586604276

Had our kitchen remodeled in 2014 and we were very pleased when it was completed. It exceeded our expectations. This was actually our second project with Reliable. They finished our basement back in 1996, which also exceeded our expectations and has been lived in regularly. Anyways, recently noticed some spots on our Cherry wood cabinets (Kitchen) and we were unable to remove them. I contacted Beth from Reliable to find out the Cabinet maker, Beth volunteered to make all the arrangements for a Service call for our cabinets. Upon completion of the Service call, all the spots were fixed as well as a cabinet hinge that happened to break the day before the Service call. All was completed at no-charge to us. We have always been Very Pleased working with the staff from Reliable, starting from Tony all the way through his entire organization.

February 8, 2021

Comment from Reliable Home Improvement:

Thank you so much for this wonderful review! Our customers are like family to us, so we’ll always try our best to make things as simple as possible for you, even years later and outside of warranty. We look forward to working with you again next time you’re in need of a remodel.

sophiaq

I cannot say enough good things about reliable. Before during and after the work all superb. We got our master bath completely remodeled. Everyone at reliable from the staff in the office to our superintendent Mike C Ducato to all the craftsman were all so professional. I am a very critical and picky person and when I say I am impressed, that’s huge. I don’t give that compliment to anybody. They are very organized and stuck to the schedule almost to the day! Before they start they give u a schedule detailing exactly who will be doing what and when. I loved that. Helped my family and I big time. And we got the work done during the Covid and they went above and beyond to take precautions and be safe. And usually these companies are known for being ridiculously late on finishing the job but reliable finished right on time. They have that family run business feel. So they have a lot of more flexibility. And they went above and beyond the scope of the job and fixed stuff for me thet was outside of the scope of the work. Their main priority was my family and my happiness and satisfaction. I couldn’t be more happy with them and would recommend them 100%.

October 30, 2020

Comment from Reliable Home Improvement:

Thank you so much for your kind words! We are so happy to hear that you were impressed with our work, and our ability to keep to schedule. We look forward to working with you again in the future.

Nancy Chagares

We totally remodeled all of our bathrooms in 2014 and based on recommendations Reliable was our first choice for a contractor. The quality and 'reliability' of their work was outstanding and we love our remodeled bathrooms! This past September the gentle close mechanism on one of the vanity drawers wasn't working. I called Beth at Reliable and she couldn't have been nicer. We were expecting to pay for repair but they sent out Ted from Romar, free of charge. Ted was professional, courteous, wore a mask and fixed the drawer in 5 minutes. Who would have thought that 6 years later they would make the repair at their expense. Great customer service and quality!

October 20, 2020

Comment from Reliable Home Improvement:

Hi Nancy, thank you so much for taking the time to leave this wonderful review, we truly appreciate it! We’re very happy to hear that you made use of our 7-year warranty and that you still love your remodeled bathrooms six years later. We look forward to working with you again in future.

Amy Toepfer

Reliable did our bathroom remodel several years ago. One of the soft close on a drawer in the vanity broke and I called Reliable to figure out how I could get replacement parts. Beth said she could coordinate it for me and then called back and said they would take care of everything including cost and installation. So glad we picked a company that not only did a great job on the bathrooms but also continued to do a great job past the initial installation.

March 10, 2019

Comment from Reliable Home Improvement:

Hi Amy,

Thanks so much for taking the time to leave a review. We are glad that you are continuing to enjoy your bathroom remodel and we'll do our best to make sure it lasts for a long time. Don't hesitate to reach out if you need anything else.

- Reliable Home Improvement

David Beck

To us, the sign of a company that we want to do business with is their post-sales service. Reliable did a kitchen remodel 3 years ago and we recently needed to have some cabinet doors tightened / adjusted. Beth at Reliable immediately arranged for the cabinet company to come out and take care of us. It is this type of attention that keeps us coming back to Reliable.

February 12, 2018

Comment from Reliable Home Improvement:

Thank you so much for taking the time out to review our Company! We strive to give the best customer service possible and it means a lot to be recognized for that! It was a pleasure working with you both on your project and we look forward to working/servicing you in the future!

Christine Ducato

CB Conlin Landscapes Inc.

We have had the pleasure of working with the Reliable team on many projects over the past several years. Their attention to detail and dedication to their clients is second to none. Regardless of job scope, you will be happy with the results if you work with Reliable Home Improvement.

January 22, 2018

Comment from Reliable Home Improvement:

Thank you for taking the time to review us! Partnering with companies like yourselves is a big part of making dream homes a reality for our clients. Looking forward to more successful projects in the future.

- Reliable Home Improvement

Weldon Johnson

Hello: We've posted this note to once again make any prospective customers of Reliable Home Improvement, Inc. aware that they are a company of consummate quality and dependability. Our history goes back over twenty-five years and four projects. Whenever there is a hint of complication of routine home maintenance issues or need for plans for that something of "bigger and better", they are always responsive with the required mix of modern and traditional workmanship and insightful inputs. They have never disappointed us. Give them a try; you won't be disappointed either. The Johnsons of Glen Ellyn. 101617

October 16, 2017

Comment from Reliable Home Improvement:

Thank you for taking the time to review our company! We have enjoyed working with the both of you on each one of your beautiful projects. We are so grateful to be included in helping make your dreams come true! If there is anything you need please do not hesitate to give us a call.

Thank you,
Christine Ducato

Nick Gerovac

We had Reliable do a complete kitchen remodel in October of 2014. For us, it was an extensive project; removing walls, adding walls and adding additional cabinet space. The entire process was on time and met the budget we were given at the beginning, no surprises. This was great but even better is the after sales support we receive. We have had a couple of minor issues with the flooring & cabinetry. Every time we called, Reliable sent a service tech to our home to address the issue. The last time was 9/26/17, almost a full 3 years after the job was done. The tech came, resolved the issue and was gone in 15 minutes. No charge for this service. We have been very happy with our choice to go with Reliable and would do it again.

September 27, 2017

Comment from Reliable Home Improvement:

Thank you so much for taking the time out to write a review on our company! It has been awhile and glad to hear all is going well. We take pride in standing behind our work so please do not hesitate to give us a call if something arises! Stop on by the showroom to say hi when you get a moment and to check out all of the updates we recently did!

Christine Ducato

Todd Thorson

2 years ago my wife and I decided to add an addition to our house, building over the garage. I vetted 3 companies for this project based on both price, design, and ability deliver ontime and on budget. Most estimate were considerably larger than we expected for the amount of space we were adding. Reliable was the only one that helped make some suggestions to simplify the project, which reduce3d the cost into our budget. They helped us every step of the way and completed the project within a few days of the original target - which in the construction world is almost never heard of. 2 years later, we had a window get a crack in it. Called Reliable - they called Pella and a new window was installed quickly. I would recommend them to anyone!

September 19, 2017

Comment from Reliable Home Improvement:

Thank you so much for taking the time out to review our company!! It was a pleasure working with you and your wife on your project; which is gorgeous none the less! We are always here to help our past customers so if anything may arise please do not hesitate to give us a call!

Lisa Yost

We used Reliable to remodel our home about 8 years ago and had a great experience. Recently, I had a water leak that I thought was coming from the master bathroom that Reliable had done for us. When I called them for help, Reliable sent someone from their office to check it out -literally within 30 minutes of my placing the call. They arranged for a plumber to come assess the problem that afternoon! It turns out the problem was NOT from the remodel, but from an old shower in another bathroom. I could not be more impressed by the customer service and quality of work done by Reliable!

September 6, 2017

Comment from Reliable Home Improvement:

Thank you for taking the time out to write us this beautiful review Mrs. Yost! We were happy to help and if anything arise's in the future please do not hesitate to give us a call!

The Ducato Family

Margie Beck

We did a very extensive kitchen remodel and then came back 2 years later for a screen room addition. Both are beautiful! They are very Reliable with the products they use and the workers they hire!

April 20, 2017

Comment from Reliable Home Improvement:

Hello Mrs. Beck, thank you for taking the time out to review us! As always it is a pleasure working with you on your gorgeous projects! Stop in the showroom in a few months we are getting ready to do a complete re-haul on the vignettes and can't wait to show them off!

Kristin Larson

When we were ready to do a major renovation of our master bed/bath/closet, we wanted to be creative with the space, knew we needed professionals who could guide us, and yet we had some ideas of our own! We met with and got quotes from 3 large companies in Naperville. We ultimately decided to use Reliable Home Improvement for two reasons... 1) the promise of a timely, efficient process to get our home finished as quickly as possible, and 2) after seeing different ideas from each company, Reliable ultimately listened to the ideas we had and set out to make that a reality. We were so pleased that not only were they on time daily and on schedule for the project, but that the people doing the work were so outstanding. The tradespeople that Reliable employs are friendly, courteous and immensely talented! We love the finished product, and would look to Reliable again for our next major home improvement project!

March 20, 2017

Comment from Reliable Home Improvement:

Thank you so much for taking the time out to write us a review. It was a pleasure working with you and your husband and your project came out beautiful! We look forward to working with you in the future and if you ever need us do not hesitate to give us a call!

Christine Ducato

Bobbe Runions

★★★★★ What Can I Said About This Company, The Name Of Their Company says it all "RELIABLE HOME IMPROVEMENT"! They turned our deck into the most AWESOME, 4 season sunroom! Yes we can use this room year around. The Sun just shine through! A great room to read in! We still had enough room for a deck too! Yes they improved our home! They were very reliable! They even clean up their mess and the my whole house too! Thank You all so much.

March 16, 2017

Comment from Reliable Home Improvement:

Thank you for taking the time out to review our company it means a lot to us! We are so glad you are able to utilize this space all year around now! You're very welcome and if there is anything you need in the future please do not hesitate to give us a call.

Christine Ducato

tlaurenti

We knew we wanted a kitchen remodel but weren't sure exactly what we wanted. Mike, the salesman/owner, came to our house for measurements & gave us some ideas we hadn't even thought about. We then met at their impressive showroom to go over the architectural designs & get some ideas on colors and options. The design coordinator was invaluable helping us coordinate cabinets, countertops and the backsplash. We were given a detailed timeline that was followed through to completion. We had existing wood floors we were concerned would be damaged during demolition of the old kitchen & construction of the new one but they did an excellent job of protection and sealing off the room so there was minimal dust to the rest of the house. We were very happy with Reliable Home Improvement and would defiantly use them for future projects. Theresa

March 11, 2017

Comment from Reliable Home Improvement:

Thank you so much for taking the time out to review our company! It was a pleasure working with you both and we are happy we were able to give you some options you had not thought of. The kitchen is absolutely gorgeous and we look forward to working with you in the future!

Christine Ducato

hrspwr4me

Our new kitchen is just beautiful, everything I had imagined and more! The project was a complete gut of an old, worn and tired room and it included a new layout resulting in a much more efficient and inviting space . Reliable Home Improvement was the only company of those we contacted who said they could remove a wall between the kitchen and the dining room--a high priority on our wish list. The open space has transformed the first floor of the house and has made both rooms so much more welcoming. The staff at RHI listened to our ideas and wishes and worked with us to make them happen. Their response time both during and since the project has been exceptional; customer service is a valuable component of this company. RHI also gutted and re-designed our poorly laid out laundry room and they replaced the original tile in the entryway. Without reservation, I recommend RHI and would hire them again.

March 10, 2017

Comment from Reliable Home Improvement:

Thank you for taking the time out to review our company! We are so happy that we were able to bring your dreams to reality! If there is anything that arises please do not hesitate to give us a call and we look forward to working with you in the future.

Christine Ducato

Marilyn

We had our master bath remodeled in2011. Tony, our salesman and one of the owners, agreed to a plain remodel. Replace exhisting shower with tile, replace stool and install a granite 10' countertop. The architect recommended a change in the shower and stool configuration. We agreed to all of her suggestions. The result is the best shower we have ever seen. It measures about 4' x 5'. We can wash and dry without scraping our elbows! We have had a few minor problems-running stool- and the company has stood behind their warranty cheerfully every time. Reliable has the best warranty we have experienced. Our superintendent, plumber and electrician were all awesome. They took great care in protecting our home from dust and debris. We are very pleased with Reliable.

March 1, 2017

Comment from Reliable Home Improvement:

Thank you for taking the time out to review us! Your master bath is beautiful and we are proud to have helped bring your dreams to reality!

Christine Ducato

Rich Burruss

We have owned a beautiful ranch home for many years but wanted an updated bathroom, larger his & her closets, skylight and cathedral ceilings. We shared our dreams with Reliable and their architects added everything we wanted. They provided us with a timeline and their entire team was very professional and the work was outstanding. They turned our bedroom and bath from a living space to a "Wow" space!

February 28, 2017

Comment from Reliable Home Improvement:

Thank you for taking your time out to review us! It was a pleasure working with both you and your wife on your project. We are so happy to hear that you now have the "wow" space you were looking to achieve! If there is anything we can do for you please do not hesitate to give us a call.

Christine Ducato
Director of Human Resources

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Reliable Home Improvement