3D Rendering, Accessory Dwelling Units (ADUs), Art Selection, Basement Design, Bathroom Design, Bedroom Design, Closet Design, Color Consulting, Custom Bookcases, Custom Built-ins, Custom Cabinets, Custom Entertainment Centers, Custom Furniture, Custom Home Bars, Custom Kitchen Cabinets, Custom Pantries, Custom Shelving, Custom Storage, Custom Walk-in Closets, Decluttering, Design Consultation, Dining Room Design, Downsizing, Drafting, Entry Design, Floor Plans, Furniture Selection, Garage Design, Guesthouse Design & Construction, Home Office Design, Home Staging, Home Theater Design, House Plans, Interior Design, Kids Bedroom Design, Kitchen Design, Laundry Room Design, Lighting Design, Living Room Design, Mudroom Design, Nursery Design, Outdoor Kitchen Design, Playroom Design, Project Management, Space Planning, Sports Equipment Storage, Sunroom Design & Construction, Sustainable Design, Universal Design, Wine Cellar Design
Bonita, Chula Vista, Coronado, La Jolla, La Mesa, Lemon Grove, Lincoln Acres, Logan Heights San Diego, Mission Hills San Diego, Mission Valley San Diego, National City, Ocean Beach San Diego, Point Loma San Diego, San Diego, Spring Valley, Tierrasanta San Diego, University City, Encinitas, Solana Beach, Carlsbad, Carmel Valley, Del Mar, Hillcrest, Clairemont, Vista, Eastlake, Spokane, Coeur D'Alene, Tri Cities
Brightech, Top 20 Best Interiors Designers in San Diego 2019 Best of Houzz 2014, 2015, 2016, 2017, 2019 Fresh Homes, Best Interior Designers in San Diego 2016
We are so sorry that you were unhappy with the timing of this project. When we did our initial consultation in February, everything was selected on the spot for your daughter's room and she was so happy with the design!
Instead of purchasing everything at that time, you elected to put the project on hold until 3 months later in May. By then, unfortunately most of the items we had originally selected were backordered, including the desk selection. We're so sorry that even the 2nd desk that we reselected to had substantial vendor delays. Due to COVID shutdowns, many vendors became severely backordered, which was completely out of our control. We totally understand your frustration and we were frustrated too! We worked with our vendor regularly to see what was going on and tried so hard to get it resolved!
We then began the process of selecting a new desk, putting in several additional free hours to reselect and sending 15+ alternate options for the desk, but she understandably had her heart set on something closer to the original. When a new desk was finally selected and ordered, we passed along our designer discount and refunded you the balance from the previous desk.
We honestly did everything within our power to make you happy throughout this process, and we are truly sorry that our efforts were not successful. We want all our our clients to be happy with us and truly take our reviews to heart. We wish you and your family the best and to remain safe during these unpredictable times.