I have been putting sisal in clients' homes for 10 years. Never heard of anybody not loving it. I sold 8 sisal area rugs just last month. It is great for both area rugs and wall to wall applications but for a wall to wall it requires a very good installer and something tells me yours may not be the right person for a sisal job. Open any decorating magazine from the last 5 years and you will see sisal everywhere - from country cottages to Park Avenue apartments. Hope this helps. Olga