Personalization Please enter at least one Recipient's Email Address Please enter a valid Email Address Please Enter Your Email Address GUEST image Sign In Cancel Register Forgot your password? Email Password Ballard Designs Instructions/Overview Remember me on this computer Shopping Cart (0 items) 30 6 0 More... More... image 2000 100 [ProductDetail_TopEspot] [ProductDetail_RightEspot] 1 Special Order Ships Available to Ship If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it. *Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective. We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year. Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you. Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days. Special delivery methods are noted in the item description. Standard Delivery Orders are shipped by standard ground and usuall