Semper Fi Heating & Air Conditioning Llc

DO NOT USE THIS COMPANY! We purchased 2 units from them which were installed June 30th. We were promised 2 Reme Halo air purifications systems. It took 6 weeks and 3 appointments to get them installed. 5 appointments, 2 missed days of work and the painting of the ceiling still has not been completed. The last tech for the painting asked if we had paint for him to use and then wanted to cut a sample out of the drywall which was just repaired in order to match it. (Don't know why he couldn't use a palette fan.) On Friday, the straps on 1 of the air handlers broke. Water flooded the attic, soaked the plywood, the insulation, and came thru the ceiling. It took 6 phone calls and 4 hours, and 2 different visits by two different techs to get it fixed. The first tech showed up and said he couldn't do anything about it. Took some pics and said he would send them to dispatch. A half hour later, we still hadn't heard anything back. I had to call again, they said they never received anything from them. I HAD TO ASK them to send out another tech. He didn't show up for almost an hour and a half. I don't believe the fix the provided was the best they could do. I believe it was a band-aid to keep us from calling back again and I'm waiting to see how long it holds. As of this morning, I have not heard anything from this company about completing repairs (ie - the drywall, the carpet, the plywood and insulation inside the attic.)