Stockmohr Co Inc

I had a new front door and storm door installed by Adam and Chris from StockMorh and I couldn’t be more happy they were professional from start to finish.

Once again Stockmohr has shown us that they are customer service specialist. General Manager Dave Leroy stopped out and gave us all our options and advice to replace a fairly new front storm door that was damaged by a neighbor. Dave is always so friendly and helpful and the quality of their work is the best. Happy to give them our business again.

We had siding done by 2 brothers Dan and Dale and are very happy with the craftsmanship done on our house. They were quick yet still maintained a high quality of workmanship. They were a pleasure to have at our house. They went above and beyond anything I thought was possible. They even brought bones for our dog Willow. We are going to have gutters and the rear door done and I'm thinking the quality and workmanship will be the same. I would and will defiantly recommend Stockmohr for home improvements. From the phone contact, salesman and the installers they are a pleasure to work with. Thank you Jim & Janice

Our experience with Stockmohr started on the day of the horrible windstorm in WNY (March 8th). Like so many others in the Buffalo-Niagara region, we lost about 50% of the shingles on our house. We had just gone to the Buffalo Home Show the weekend prior, so we had many brochures from different roofing contractors in the area. We started calling around to different roofers immediately to get a quote for an emergency tarp to hold us over until we could get the roof fixed. A few other companies quoted us between $600 and $1000- yeah, you read that right.. $1000 for a tarp! Based on the recommendation of a coworker, I contacted Stockmohr. Stockmohr quoted us $350 for two HUGE tarps to cover 50% of our total roof and better yet, they were able to come out the very next day and get us tarped. The following week we scheduled several estimates from a few roofing companies we were interested in. Not only did Stockmohr’s quote come in over $1000 below the other three companies, it was the most detailed. We received 3-4 pages of detailed notes about what exactly needed to be done on the roof and what the recommendations were. This was especially helpful as we were working with our insurance company to get the damages covered. At first, the insurance was only willing to cover half a roof or a patch job on the shingles. Our insurance adjuster said he reviewed Stockmohr’s quote and agreed to immediately cover all of Stockmohr’s recommendations (a full roof replacement). The adjuster actually mentioned how it was one of the most detailed estimates he had ever received in his time working in the insurance industry. So of course, we decided to sign a contract with Stockmohr to do the full roof replacement. I was very impressed with the entire contract-signing process. I wasn’t just handed a piece of paper and told “hey sign this,” instead, every item of the estimate was explained line by line to us. We felt very comfortable that Stockmohr would be providing us with an excellent service. Unlike some other shady companies in WNY that require a huge down payment for the work, Stockmohr didn’t ask for anything up front. We simply had to put down a deposit the day the roof work was started and then pay a balance once completed and inspected. It took a while to schedule the roof replacement, but that is because Mother Nature wasn’t very nice to us during the past few months. We just had our roof replaced this past Monday (May 8th) and we’re very pleased with it. The roofers actually completed the entire tear off and replacement in one day. In addition to how great the roof looks now and knowing we have quality shingles and quality workmanship on the roof, I would like to add that the “emergency tarp” really held up for TWO MONTHS. Even with several inches of rain and snow during March, April, and May, we never experienced any major leaking. We periodically went up into the attic just to verify. This was a major concern of ours since the wind ripped the roof off right down to the plywood. We’ve dealt with other roofing companies in the past and Stockmohr was by far the most professional. It was always a pleasure calling the office and speaking with Jessica who kept us informed during the entire process. As first time homeowners, it’s scary to start working with contractors especially when there are so many shady companies out there. I would not hesitate to recommend Stockmohr for any of your roofing needs. Quality product and quality workmanship at a very affordable price. We’ve dealt with a few other contractors in the past and Stockmohr was by far the most pleasant to deal with. Thanks, Stockmohr!

Let me start by saying this review is based on their customer service not the overall product. Last Friday they installed a new roof on our house. The roof looks great and so far so good. However, where this company falls off is their customer service. The owner's son Doug called me the night before. I asked him if there was anything I need to do to our landscaping. He assured me they cover everything with plywood and he would be there in the morning to review everything with me. The next morning someone came to drop off supplies and about 10 minutes later the crew was there to begin the job. However, no one came to the door to review the project or walk the grounds with me as I had been told. At the end of the day they crew cleaned up and left. No one spoke to me the entire day. They were supposed to collect a check at the beginning and end of the project. Those checks are still sitting on my desk. When they were done I went outside to find an entire row of flowers and a shrub flat as a pancake. The downspout extensions had not been put on. To make matters worse the crew also used my shed as their personal bathroom throughout the day. I left a voicemail Friday evening for Doug to voice some of my concerns. Monday just before lunch I received a call from a secretary saying they would send someone out to look at it (they have yet to come out). A few minutes later I got a call from Bill our sales person to ask about the downspouts. At that time I told him how unhappy I was with the customer service aspect of it. He was surprised to hear that Doug did not show up on the day of the job, collect a check and of course the "bathroom" issue. That was the last I have heard from them. It's now two days later. What bothers me most is that Doug is the owner in training and he doesn't seem to have an interest in rectifying a situation with an unhappy customer. It was down to Stockmohr and Black Rock for this job. I went with Stockmohr to save $800. At this point I think I made a mistake. I will certainly update this review if any new developments occur. **Update 7/2/2015** They did come back out and replace our bushes and downspout extensions. Which was very much appreciated. Still I had never been able to have a conversation with Doug. He just showed up unannounced and scared my wife when she open the garage and he was standing there. Then he told me he'd come by and do the final walk through. When the Stockmohr truck pulled up, guess what? No Doug. It was Doug's father. I expressed all of my concerns with their customer service and was basically told a bunch of excuses. I keep hearing how Doug is pulled in different directions. I told them it feels like my $11,000 isn't as good as their other customers. Which I was then told "no what you should feel is..." That was about all I could take. Please don't tell me how to feel. I'm the customer telling you how I feel about your service. And he also kept telling me that they aren't here to hold hands. I understand that but make me feel better about signing over the 2nd biggest check I've ever written in my life. I was also told that Doug didn't respond to me right away because other people were shouting louder than me. I changed that pretty quickly. Overall, workmanship I'd give them a 4 out of 5. Customer service a 2 out of 5 and that's only because they did make good on the shrubs and downspouts. If you're looking for a roof, they can put one on. If you're looking to feel good about signing over an enormous check then this isn't your place.

Stockmohr Company has sided my home along with replaced all my windows. I have two windows they are replacing for a $90 labor fee. They are a very nice company to work with. I would have them back anytime I need work done.

We have had a brand new roof, gutters, and windows put in by this company (not all at the same time). The quality of the work was excellent, workers were respectful of our property (and did not use foul language). Left property very clean after each project. The only issue I had was when they were putting in my floor to ceiling windows they did not put much on the hardwood floors inside the house to protect them. However, in the end there was not a scratch on the floors when they left...I guess it was enough covering after all.

Stockmohr replaced both my roof and gutters while I was at work. Every day I would come home and find the outside very neat and tidy. the lawn was racked for nails and debri every night before they left. The work was done as prescribed and done within the stated timeframe. I chose stockmohr since I previously had them install some windows and they came back free of charge to make a minor repair to them. They also were able to get me the grids to my existing windows and came back today to intall them. When the installer noticed that one of my screens needed repair, he said they will come back with the screening and repair them on the spot. Wonderful to work with. Would highly recommend.

Were very professional. Completed the Process in a timely manner and even fixed unexpected issues without a problem . Very please and would / have recommend to others

I had windows installed by Stockmohr, and I was very happy with the service. The installers were professional and friendly. They explained everything to me in detail and worked quickly and efficiently.

my new roof was installed in one day without a trace of them being there! (okay, 3 nails on the ground and about 5 little flyaway stickers) Efficient and skilled...moderately priced and you know they'll be around to back up their warranty!