Zinc Door

Ordered a painting in May 2017. After not receiving it, I followed up to find out it was backordered. Fine. I then followed up several times over the ensuring months but each time was given a new date for when the painting would be back in stock. Finally, in January, 7 months later I threw in the towel and requested a refund. After being told the refund was being processed, they went dark. It's now March--almost a year after I placed my order and I have no painting and now no refund. They no longer answer the phone. Stay away from this scam of a company.

Ordered pillows in November 2017. Customer service cancelled my order because there was not a timelime to deliver merchandise. It is now March 14th, no refund, not call back. Shame on you!

Ordered two chairs for about $4500 6 months ago. Believe the lead time was 6-10 weeks. Six months later, still no chairs. They took full payment at the time of purchase of course. No one ever answers their customer service phone number or email. Phone goes straight to voicemail because of "higher than expected call volumes", yeah right. The same chairs, same maker (Palecek) are available on other sites with no delays reported. Amazing a company of scam artists can stay in business this long. Will have to find a way to sue to get the chairs or the money I guess, since no one responds.

I placed an order 5months ago for 6 barstools. Before placing my order I verified with Zinc Door to confirm their vendor Palecek had the 6 barstools in stock. My order was due to be received by 8/30. It is now January and after many attempts for a full refund, Zinc Door is now offering to cancel my order with a full refund. The have kept my $4000 for all this time with no solutions to my kitchen with missing barstools. I would never purchase from them again. Still waiting for my refund.

I ordered something in June 2017, and I am still waiting for it and we are now in the month of November 2017. Extremely unreliable.

I placed an order two months ago and have not received my item. Customer service is downright unapologetic; all they can tell me is that they haven't gotten the item from the vendor. I will never order from here again. What's more, I question their business model. If they have neither stock nor a reliable vendor to produce stock, they shouldn't be selling items online.

Ordered merchandise on May 5 with a May 8 ship Called June 15 for status with no answer on shipping. It is now July 10 and I still have no answer. Charged me for merchandise on May 5, $2500.00.