Susan Hayward Interiors

32 Reviews

Interior Designers & Decorators

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About Us

7x Best of Houzz winner

Family owned

Woman owned

New England Interior Designer
Best of Houzz 2014-2018!

Susan Hayward began her firm with the simple philosophy that Interior Design should reflect the personality and lifestyle of the client, not the interior designer. Joined by her daughter, Jillian Hayward Schaible, the mother-daughter team strives to uncover every client’s unique tastes and personal style. Whether they are designing for residential or commercial projects, Susan and Jillian approach every design with the needs of the space at the forefront. It’s not enough for a room to look good, it has to work well and function, too. Anyone can create a drool-worthy room. Their focus is to craft YOUR drool-worthy room. In addition to their personalized approach, Susan and Jillian believe everyone deserves a beautifully designed space. They work with different budgets and have created design service options so that cost isn’t a limiting factor in working with professional interior designers. At Susan Hayward Interiors, they bring a homeowner’s dream to life with beautifully curated interior design for all.

Services Provided

Art Selection, Attic Conversion, Basement Design, Bathroom Design, Bedroom Design, Closet Design, Color Consulting, Design Consultation, Dining Room Design, Downsizing, Energy-Efficient Homes, Entry Design, Floor Plans, Furniture Selection, Guesthouse Design & Construction, Handicap-Accessible Design, Home Office Design, House Plans, Interior Design, Kids Bedroom Design, Kitchen Design, Laundry Room Design, Lighting Design, Living Room Design, Mudroom Design, Nursery Design, Outdoor Kitchen Design, Playroom Design, Space Planning, Sunroom Design & Construction, Sustainable Design, Universal Design, Kitchen Remodeling

Areas Served

Abington, Auburndale, Babson Park, Belmont, Boston, Braintree, Brookline, Brookline Village, Cambridge, Canton, Chelsea, Chestnut Hill, Dedham, Dorchester, Dorchester Center, East Boston, East Walpole, Hingham, Holbrook, Hull, Jamaica Plain, Milton, Milton Village, Needham, Newton, Newton Center, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newtonville, Norwood, Quincy, Randolph, Readville, Rockland, Roxbury Crossing, Sharon, Somerville, South Boston, South Weymouth, Stoughton, Waban, Walpole, Waltham, Wellesley, Westwood, Weymouth, Charlestown, West Newton

Awards

Member, ASID CAPS Certification, NAHB CAPS Certification

22 Projects

Example of a classic carpeted living room design in Boston

Business Details

Business Name

Susan Hayward Interiors

Phone Number

(617) 648-9446

Website

www.susanhaywardinteriors.com

Address

26 Eliot Street
Milton, MA 02186

Followers

140 Followers

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Credentials

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Featured Review

Eleven Eleven Group of Companies

Susan was great with our kitchen remodel. She put up with all my peculiar tendencies and was an excellent resource. We are using her again for another project in the same home.Read Full Review

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32 Reviews for Susan Hayward Interiors

Newest first

5.0|32 reviews

Work Quality

5.0

Communication

5.0

Value

5.0

Abbie

I loved working with SHI! I would highly recommend anyone looking for an interior designer who brings creativity but designs something that fits YOU and your style. I took on a renovation project with a 1989 RV that had a very short turnaround time. Susan and Jill were excited to accept this unique challenge and strategically started working with my budget to evolve their creativity to fit my style and taste. Not only do Susan and Jill have excellent taste and resources, they know where to find the right products and materials. From adhesive backsplash to fun color palettes and flooring recommendations that made even the 150 sq. ft space look open and welcoming! They led me in new and different directions that provided beautiful solutions all the while making sure it was "on-the-go" friendly! Susan is just as polished and professional as her vibrant portfolio suggests–with a great sense of style, a keen eye for detail, and first-rate customer service. I can't thank SHI enough. :)

August 24, 2020Last modified:August 24, 2020

Blue Yoga Swampscott

This dynamic mother daughter duo are excellent interior designers! They are a joy to work with! They just completed a full bath project and we are on to my den now. My daughter is even using them to redesign her apartment to accommodate her work from home situation. They listen, understand your needs and customize your project.

August 20, 2020

Peter and Hinda Drotch

Susan was the lead person to help us rebuild master bathrooms from the studs out in our home and, a few years later, in a townhouse when we downsized this year, They were projects which required design and procurement services and coordination with trades people, most of whom did work for us for many years and with whom she was unfamiliar, and others from her extensive list of specialized craftspeople. The projects were complex and for the townhouse it required working during the current virus shutdowns and the issues on access, timing and acquisition of needed supplies. In addition, Susan provided interior design and decorating services as we needed to adapt our existing furnishings to a smaller unit and needed to acquire new things due to size and floor plan limitations. In all, she was equally professional, supportive and respectful of our views and our budget.

August 6, 2020

Justin

Susan Hayward Interiors completed a full office renovation for our firm. They had great vision for the space and were able to coordinate all of the vendors with ease! We are using them for all our our interior decorating at our home and vacation house as well and even a remote work space! They have been great at finding pieces that coordinate well with the spaces we have to work with and what companies to look towards for each project. Highly recommended!

July 2, 2020Last modified:July 18, 2020

sweetpea2812

Jill and Susan were fantastic to work with. They were extremely professional, timely, and attentive. It was so much fun designing our new home. Any problems we had with furniture was handled immediately. I didn’t have to worry about a thing. I’ve already referred friends. I highly recommend.

June 22, 2020

Nancy Piesco

I worked with Susan on several designs projects in my home. Susan always has wonderful ideas and presents several options. She will offer her talented professional advice, but always respect your taste, style and budget. Susan is extremely responsive to phone calls, texts and emails. We had an issue with a vendor and Susan and her time went right to work to resolve it. The vendor actually reproduced the product and issued us a discount. As wonderful as a designer Susan is, she’s even a better person. She is kind, understanding, warm and compassion. Nothing is ever an issue and you never feel like you are bothering her. We are thrilled wIth our completed projects and will definitely work with Susan again in the future. I highly recommend you bless yourself with her talents and warmth.

June 10, 2020

Eleven Eleven Group of Companies

Susan was great with our kitchen remodel. She put up with all my peculiar tendencies and was an excellent resource. We are using her again for another project in the same home.

February 11, 2020

Kate Alexander

I would highly recommend Susan to anyon looking for interior design help. She was very knowlegeable, professional, and was able to transform our downstairs into a fresh new beaurtiful space that reflects our lifestyle perfectly.

July 9, 2018

Lucia Vanasse

My husband and I met with Susan and were extremely satisfied with her home interior design consultation. Susan was very knowledgeable, professional and especially attentive to our many questions. We would definitely recommend Susan.

May 23, 2018

Greg

Susan helped me redecorate my daughter's bedroom and I couldn't be happier with the experience. I am not a very creative guy, so having her input was extremely helpful. She had a bunch of really good ideas to get me started and to see the room in different ways. It is a 10'x11' space, but Susan found just the right sized furniture that my daughter (10 yo) loves. It's stylish, but really functional. And her assistant Jillian dealt with the furniture companies which helped a lot! I look forward to working with them to redecorate the rest of my condo.

December 17, 2017

D. deMello Fine Building and Woodworking

Susan Hayward is and excellent design professional. Susan always takes into consideration the clients ideas, style, & end goals, when creating her design for each and every project. We have worked with Susan many of times, and & we also appreciate that Susan also knows how to interact with my entire team of contractors, and is always open to new thoughts, views, ideas, and opinions that each professional may have based on past experiences or projects, Her ability to work well with others ensures that we will achieve the most accurate and beautiful design for our clients projects. Over the years we have referred, and worked with many Design professionals, but hands down no one can compare to Susan Hayward Interiors design skills, ability to work with others, and customer service. Congrats again on a great year Susan, we look forward to working with you on all of our projects coming up in 2017. Best Matt deMello D. J. deMello Custom Building & Woodworking.

December 6, 2017

Marilyn Gilboy

Susan Hayward is a fine professional woman of integrity. She answers calls and texts promptly and is responsive and helpful in various situations. Susan is on hand to inspect furniture when it is delivered and available to address any issues that may arise.

December 11, 2016

Hinda Drotch

Susan has been an incredible asset to us. She has help us update and stage our home for sale and decorate our new home. A true design professional- always creative and attentive to our personal preferences and respectful of our time and budget parameters. With her warm and professional personality, I cannot imagine completing these projects without her. I would highly recommend her for any small or extensive interior design work.

November 15, 2016

Kolman Artisan Glass

Working with Susan is a pleasure. She has a keen understanding of her clients' needs and gives clear, succinct direction. Susan has great style and sources elegant and distinctive designs and pieces. I have worked with her on several projects and i have seen her client's reaction to he work which i can only describe as "thrilled". She is also an incredibly NICE person to work with. Call her. I think you will be very pleased when you meet her and see what she can do.

November 14, 2016

BHK Flooring

I have been consistently impressed by the results of Susan's work. As we provide only a part of the puzzle I always enjoy seeing how her vision ties everything together in the end. Susan's dedication to clients and her colleagues makes working with her a pleasure. Over the years I've come to really appreciate her planning and her professionalism.

November 9, 2015Last modified:November 15, 2016

robertnaples

Susan was all of the above. Susan after taking with myself and my wife brought us to different stores to show these pieces. My wife is hand-i-capped so this was another item to consider. We have our furniture and are pleased.

October 19, 2015

clarerobert

It has been a pleasure to work with Susan Hayward. She has a vision for our project, which is to furnish a second home. She had many great ideas. She was able to use a textiles and rugs we already owned to create a very unique look in our home. She found many alternatives for furniture, lamps, decorative pillows, bedsteads and dressers in a range of prices. It is easy to work with Susan. She returns phone calls and texts immediately and comes on time to appointments. I recommend her highly for her aesthetic judgment and personable manner. She is a true five star designer !

September 28, 2015

kfhanna

Susan is a fabulous interior designer and the ultimate professional. She has the knack of zeroing in on what's important to the client, incorporates their individual ideas, but guides them to see "the bigger picture". Her aesthetic, including her sense of color, is really beautiful, and she has a great understanding of the products that are available, their durability and cost aspects. She is flexible with her time and her suggestions, which I have found to be somewhat of an unusual combination for professionals in this field. Susan has worked with me on a complex institutional project as well as with several people I know on smaller, more personal home projects. In each instance, she understood the need for consensus among the people involved, and definitely put the need of us as clients first. I wholeheartedly recommend her on every level.

September 28, 2015

guzzmark

I have had the pleasure of helping Susan source items for a number of different projects over the last three years - she is a true joy to work with and it is apparent through every transaction how much she cares about her clients and that they receive the best service/products possible. If I were looking for a designer for my own home, I would absolutely give Susan a call. Mark G.

September 28, 2015

dbind1

Susan is a pleasure to work with, very creative, listens to your needs and wants....Wants you to be happy in your home when she is finished. So glad we were recommended to her.

September 28, 2015Last modified:October 13, 2015

The Patersons

Susan is a fabulous person and designer to work with. She helped me immensely with the redecorating of several rooms in my home. I have also worked with her in a professional capacity, as she has helped to decorate common areas in a Senior Community where I work. She is patient and will not settle until you are very happy with your selections. She is also very cost conscious and is able to stay within your budget. I HIGHLY recommend using susan for any project Big or Small!

October 27, 2014Last modified:October 27, 2014

kimsulkis

I began working with Susan while working in the showrooms at The Boston Design Center over 6 years ago. Susan remains an excellent client purchasing fabric for window treatments and upholstery for her design clients. Susan is extremely knowledgeable in all phases of interior design. She has an excellent eye for color, scale and perspective. She is decisive and gently guides her clients by presenting them with a refined selection of fabric choices. She is highly regarded and well respected in the Boston Design community. It is a great pleasure working with Susan!

April 27, 2014

janlcurt

Susan is fabulous! She guided me through the purchase of a new sofa and chair for my livingroom. With just a couple of pieces I was able to update the whole room and stay on budget. Susan knows her stuff and will work within the guidelines you provide. Highly recommended.

February 27, 2014

cmarina

Susan helped with furniture placement ideas, fireplace mantle design and paint color ideas. I am so thrilled with the way the whole project turned out.

October 28, 2013

melaniehdavis

Susan was a absolute pleasure to work with and I could not be happier with the work she did for me. Not only is Susan a great listener but also extremely knowledgable, resourceful and creative. Things got done in a timely manner and her follow through was impeccable. My project was exceptionally unique and I really could not have achieved such amazing results without her help and guidance. Budget was a big factor and Susan successfully provided me with amazing options that would work beautifully in the space. I would not hesitate to work with her again!!!

October 22, 2013Last modified:October 22, 2013

nopets4us

Susan Hayward did a beautiful job transforming our kitchen, living room, front hall, and office space. She is the consummate professional making herself available to all queries, and respectful of her clients' time and budgets. Her pleasant demeanor allows for an easy collaboration with fantastic results.

October 20, 2013

fullervillage

I am the Executive Director of a senior community, Susan has decorated many common areas in our community and our dining room. I have also used Susan personally. She is a pleasure to work with. She does not have a personal agenda. Susan presents different ideas whether it be paint, wallpaper, carpet, window treatments or furniture, she is very thorough. Susan works with the client's personal taste and if you say no, she respects that and presents alternative ideas. Susan is a pleasure to work with. Susan has also work with individual residents at our community and has decorated their homes with taste and beauty. We have a long term continuous relationship with Susan on many different projects.

October 17, 2013

4134jkb

Susan is a design wizard! She helped us downsize from a 10 room city apartment to a small cottage with energy, focus and incredible taste. Her design aesthetic and imagination are wonderful. The best part was how she listened and offered ideas in a very supportive manner. Susan has been a joy to work with during the transition to our new home.

October 11, 2013Last modified:October 31, 2014

meg2221965

I have to say that Susan Hayward is wonderful and is all about the color and the feel... it is very natural for her... she made it look easy! I had remodeled my kitchen in my home, that was built in the early 1900's... and I was stuck 2 years out and it was still not painted... Ok, it was beige and I was so ready for a change. I was so unsure of what color to go with and where to end the color...as my kitchen was open to my front entry and I was clueless. Susan arrived and had her color wheel and began her magic... in no time she made some suggestions where certain colors would pull the colors out on my stain glass window... It looks amazing now, warm and bright... just what I wanted. Susan has been back again and again to help me get the color right... when it comes to color I don't make a move with out checking in with Susan!

October 9, 2013

chession

Susan has an amazing eye for color and composition. She listened to my ideas, yet helped me to consider other options that I would not have thought about. She helped with my remodeling of master bathroom, plus my master bedroom. Susan pulled the rooms together to achieve the peaceful and modern look I was trying for.

October 9, 2013

lizzymal018

Susan Hayward is an extremely talented, pleasant, and knowledgable designer to work with. Her design aesthetic is fresh and comfortable. She is a value to the trade as well as her clients. Susan has a distinct point of view but works closely with clients to achieve a design that embodies the end users needs and personalities. I highly recommed Susan to anyone looking for a design professional in the greater Boston area!

October 9, 2013

arosmarin

Susan Hayward helped us re-decorate our family room. We had very few ideas about what we wanted to do when Susan first arrived, but she was patient with us and helped guide us in identifying what we liked and didn't like. Her ideas and recommendations were always thoughtful and respectful and she always gave us a chance to think about what we wanted to do, every step of the way. As a result, in the end, our new room is beautiful and feels like us. We had a few challenges with items arriving damaged from suppliers (no fault of Susan's), but she took action quickly to remedy the situation and followed through until every detail was attended to. Susan was an absolute pleasure to work with. We are thrilled with our new family room decor. I have already recommended Susan to several of my friends. We'd work with her again in a heartbeat.

October 8, 2013

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58 Comments

Commented: DraperyThe draperies are custom made using Lee Jofa Fabric Nolita Aqua/Celery!

October 21, 2015

Commented: Wine coolerWhat you need, and what you can probably do without on your wedding registry!

January 21, 2015

Commented: size of this ottoman pleaseIt is 42”x42”

August 14, 2014

Commented: where can I purchase this chair with the Lee Jofa fabricThe fabric is a hand blocked print available through Lee Jofa and is on a Lee Jofa chair. It is a custom piece available through trade services. I would be happy to work with you on it if you are in...

August 10, 2014

Commented: please tell me about the inverted pendant ceiling lampAs you can see from the picture, this light also is suspended by wire as a semi-flush mount as you describe the light you are planning to introduce. As long as the bulbs are hidden and the suspension...

July 29, 2014

Commented: Do you know how the Bashian rug held up?Since it has some viscose in it I would only recommend it for low traffic areas such as this dining room. It has held up well with light to moderate use.

June 17, 2014

Frequently Asked Questions

How is Susan Hayward Interiors rated?

Susan Hayward Interiors is currently rated 5 overall out of 5

What services does Susan Hayward Interiors provide?

Susan Hayward Interiors provides the following services: Art Selection, Attic Conversion, Basement Design, Bathroom Design, Bedroom Design, Closet Design, Color Consulting, Design Consultation, Dining Room Design, Downsizing, Energy-Efficient Homes, Entry Design, Floor Plans, Furniture Selection, Guesthouse Design & Construction, Handicap-Accessible Design, Home Office Design, House Plans, Interior Design, Kids Bedroom Design, Kitchen Design, Laundry Room Design, Lighting Design, Living Room Design, Mudroom Design, Nursery Design, Outdoor Kitchen Design, Playroom Design, Space Planning, Sunroom Design & Construction, Sustainable Design, Universal Design, Kitchen Remodeling

Where does Susan Hayward Interiors provide services?

Susan Hayward Interiors provides services in the following areas: Abington, Auburndale, Babson Park, Belmont, Boston, Braintree, Brookline, Brookline Village, Cambridge, Canton, Chelsea, Chestnut Hill, Dedham, Dorchester, Dorchester Center, East Boston, East Walpole, Hingham, Holbrook, Hull, Jamaica Plain, Milton, Milton Village, Needham, Newton, Newton Center, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newtonville, Norwood, Quincy, Randolph, Readville, Rockland, Roxbury Crossing, Sharon, Somerville, South Boston, South Weymouth, Stoughton, Waban, Walpole, Waltham, Wellesley, Westwood, Weymouth, Charlestown, West Newton

Susan Hayward Interiors