The Brothers that just do Gutters

the crew that put up my gutters were great workers and very polite, wonderful experience the 6 inch gutters made my house look great well worth the money i would recommend them to anyone!

Brothers That Do Gutters based in NY gets one star from me. Their work is good… when they come over and do it. The communication with this office is awful! We’re now going on our third appointment install of just diverters for our patio. Every time I called Kathy, it was the same response; ‘let me find out what happened and I’ll call you back’. I memorized her line. - Our camera caught a worker that came by but left about 12 minutes later. My husband and I thought he must have been confused on the work that should have been done. - Next day my husband gets a text the work will done Monday, October 1st… we understood he meant October 2nd. We waited but no one came and no one called and not one person returned any of my calls. - We’re now on our 3rd date…. Use at your own risk. Very disappointing.

They did an excellent job cleaning my gutters as well as putting back a downspout later that had fallen off. Very responsive, very professional Would recommend to anyone

Brothers that just do Gutters of Clermont, FL installed new gutters around the perimeter of my home June of last year. The home had just been professionally inspected, caulked, sealed and painted just before the install. I went to inspect my home and make sure everything was sealed properly before rainy season the beginning of April. I noticed the gutters were pulling the facia away from my home in several places. It was evident the gutters were only secured to the facia and not secured into the ends of the rafters. I called the company and spoke to Tina on 4/3. She asked me to text photos and info to her. I sent the text and emailed all of the information and pictures to her that day. I called to follow up a few days later. Tina stated she did not know when they would have someone in my area to come take a look and would let me know when someone would be available. We did not hear back. Their estimator showed up at my home unannounced on 4/12. He took pictures, notes and told us the owner would be in touch to discuss a solution. I called the estimator to follow up a few days later. He did not have any new information for me. I emailed Tina 4/26 to follow up and copied the estimator. We did not hear back. I emailed Tina again on 5/2 copied the estimator and have not hear back. I have been very polite and patient. I am sure we could work together to resolve this issue, but I can not get anyone to speak to me. If they work with me and resolve this issue, I will provide and update and better review.

I highly recommend your company. Thank u for a good job and for being prompt and courteous and that includes the ladies that handle your phone for calls and appointments

We decided to go with Brothers for gutter cleaning + install of gutter guards in our new home. We previously used them in our old house for cleaning and thought they were great but have encountered several issues this time. We were originally scheduled to have 2x crews come out on a Monday. Received a call on Friday that we were getting pushed to Wednesday 2-5pm. Wednesday came and went and no one showed up. At 5pm we called to see what the deal was. Everyone had left the office for the day and our sales person couldn't figure out why the crew was a no show. He finally got in contact with the crew who said they just got on site (which was false because we were home at the time). The following day, the office and they said that we were pushed from Wednesday because the crew didn't have a big enough ladder which was never communicated to us. We even called the office Wednesday to confirm they were coming. On Thursday. 1x crew (instead of 2x) came and started working on the project but it started to rain so they had to stop halfway through. The crew told us they would be back Friday or Saturday to complete. No one came and no one called us Friday or Saturday. We called the office again on Monday and were told we were now scheduled to be completed the following Monday (2 weeks after our initially scheduled day!). We expressed our frustration given the lack of communication and delays and the office was able to provide us with a small discount on the service. Monday comes for the completion of the service and we were informed by the crew that they could not access a portion of the gutters that are now covered by an awning that was put up during this 2 week delay. We were never informed that there would be any issue accessing that portion of the gutters if the awning were to get installed. We already paid to put the awning up, now Brothers is saying we need to incur the $500+ cost to take down and put the awning back up if we want our project completed. If the project were to be completed on time this would not have been an issue. In addition if we were informed that the awning would be a concern, we could have done something to ensure the awning did not get installed during Brothers' reschedules and delays. The lack of communication and the consistent delays in our project has just been completely unacceptable when we are paying $3000+ for a project.

Poor quality service. We just had new gutters installed. Horrendous workmanship. The new gutters they installed leak and they installed a crocked downspout. One of the workers even dropped there drill on the downspout while they where getting it ready for installation. Of course the drill left a dent in the metal. They still installed it but flipped the downspout to try and hide the dent against the house. I was shocked. First week after installation it rained, we had leaks in multiple places. We are still waiting for repairs, its been almost two months now. They are quick to schedule you for a job and take your money for spotty work, buts it almost impossible to schedule them to return and fix there mistakes. Horrible service experience overall.

The Brothers that Just Do Gutters have cleaned my gutters for a few years now. Being my first home, I was concerned about price, value, and follow-through as I was with any service that I needed. They have been amazing - after a few years of gutter cleaning, they also replaced all of my gutters when my neighbors roof ice tore all of my gutters down. They are incredibly efficient - show up when they say they will, the price is fair, they are friendly and knowledgeable, I truly can not say enough positive comments about them. I moved overseas last year and have continued to work with them to maintain the gutters on my house. They have truly bent over backwards to accommodate my needs as a customer - even from 10,000 miles away on the other side of the planet. I highly recommend them.

They cleaned my gutter. Took before and after pictures of the gutter which is a great idea for the customer to be able to see the work performed.

I want to thank the Brothers that Just do Gutters/New Jersey for doing an AWESOME job installing the copper gutters on my garage, December 2014. From start to finish this company is professional. Salesperson Dana was very informative and helpful with my purchase and Jimmy and his crew made sure that my gutters were installed perfectly. I would highly recommend!

I hired The Brothers to install gutter guards on my 3 year old home which they did. One guard was forced in too tight and cause water off the roof to miss the gutter and flow down the door into my Great Room and the wood floor. They came out, removed the guard, cut it down and reinstalled it. He looked at the floor and said "this would be a claim for his insurance". Months went by and he avoided most of my calls, finally bringing a floor man out to refinish part of the floor 9 mo. later. The floor man said it had to be replaced. They will not respond. So if anything goes wrong on the job The Brothers will not take responsibility for their action. I would NEVER hire them or recommend them!

The work was completed on time, on budget, and extremely neat. All of my concerns were met, and when I asked them to come back to check on something - they were more than happy to do it. Within 2 days they were onsite checking it out. No adjustments needed, just some debris to be cleaned out. Thanks for the great work. Will Z.