Southern Outdoor Appeal

We recently had a backyard remodel done by Southern Outdoor Appeal. Matt Channel was incredible! He is responsive, creative, very friendly, respectful and communicated well. The contractors he works with are on time and were respectful of our time and time limitations. His mason and was particularly incredible - the work and time he put in to get everything done is worth mentioning. We were also very pleased/impressed with the carpentry and staining done by Matt's crew. Sunnie also provided us with up-to-date receipts and was always willing to discuss any questions we had. If changes happened in our construction/layout (as they always do when you are knee-deep in a remodel), Matt always made time to meet with us to discuss the complications/changes that occurred and we would develop a plan together to move forward. He was quick to appropriately fix any complications we encountered and responsive to our concerns at all points of the remodel. All in all, we were very pleased with our backyard remodel experience with Southern Outdoor Appeal. We absolutely recommend them!

Austin, TX experiences many wonderful days to be outside in fall, winter, spring and even summer. Unfortunately at least half of the year, mosquitos chase us back indoors. This was the problem my family faced at our home. After years of un-use, we decided to tear down our second story deck and replace it with a screened-in porch. After reviewing Southern Outdoor Appeal's prior projects as well as getting their drafted design ideas, we decided to hire them for the job. We are overjoyed with the result. Our process started by meeting with Sunnie and Matt to talk about what we wanted and to walk the area. They agreed that this was a project that Southern Outdoor Appeal could knock out of the park, and they also agreed to show us rendered images of the final design provided we paid for this service. We were happy with what we saw, so on to the next steps... If you live in Austin, expect permitting to take FOREVER. Not Southern Outdoor's fault, blame goes to plan reviewers and the building code. Sunnie made this as painless as possible though. She also handled our HOA approvals. Awesome! While waiting for approvals, we had to do some of our own homework in the form of choosing a window, door, and ceiling fan. Matt made recommendations of where to find these. Once we chose the door and window, Matt offered to pick them up as I did not have a way to get them home. Once work was started, things progressed in spurts of activity. Demolition was fast. Patching up afterwards was fast and well done. I was impressed with quality of the work - the workers had confidence, you could tell they were experienced. We had the option to reclaim our wood deck; some of it is now a planter box. Next was framing and roofing, which went up quickly as well. Then I remember there was inspections. This seemed to be routine - build, inspect, build, inspect... Along the way whenever my family or Southern Outdoor Appeal had questions, we would immediately contact/text each other to ensure that the route taken satisfied everyone. This same procedure was used with their subcontractors too. I did not meet all of the subcontractors as some came in and completed their work in a day. However if there was not a problem or concern, we were good. Not everything turned out ok on the first try, we did have a couple snafus. Matt personally came over and fixed one of our issues. The other issue required the electrician to come back. Both of these concerns were handled promptly and the issues were resolved. Again we're very happy with the screened in porch - I would not hesitate to hire Southern Outdoor Appeal again and would quickly recommend them.

Southern Outdoor Appeal was awesome and the job came out better than we expected. Thanks to Matt and the team there.

Working with Matt at Outdoor Southern Appeal was an excellent experience. We added a screened in porch to our stone home. My goal with this project was to make sure the porch looked like it was part of the original design of the house. Matt's team did not disappoint; they matched everything from the tile roof to the unique stone. The entire project was done while we were away for the summer. Matt and his team kept me informed on the process of the work, and we were thrilled to find the porch completed by the time we returned home. It is by far my favor spot in the house.

We work with many different types of builders, and what sets Matt Channel and Southern Outdoor Appeal apart is the excellent partnerships they've built with other pros. They bring a high level of professionalism and craftsmanship to every project, big or small. That's why Pool Designers, Landscapers, Remodelers and other professionals turn to Southern Outdoor Appeal. We would - and do - recommend SOA for your next outdoor commercial or residential project, especially if it involves a pool. Ben Roberts TimberTown