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stain doesn’t look like what we picked out with builder

H A
4 years ago
last modified: 4 years ago

Our builder’s painter started staining doors in our new house, but it looks darker and more red than the stain we chose in the showroom so we halted the process as soon as we saw the doors they started staining(shown in the first picture). We are going to try and figure out what went wrong, but no one is working this weekend as it is Memorial Day. The stain is a custom color based on the stain on our prefinished maple cabinets. It should turn out relatively similar on pine which our doors are. We chose the stain based on a sample (on pine) in the showroom ( shown in second picture). Anyone think there’s any way they could have based the stain on the correct sample? Otherwise anyone think we are going to be able to succeed in pursuing ratification of the issue at the builder’s expense?




Comments (23)

  • PRO
    Jeffrey R. Grenz, General Contractor
    4 years ago

    They used the same material on your pine cabinets vs a pine sample made up for this?

    You have to eliminate the maple sample as it won't absorb stain as easy.

  • sloyder
    4 years ago

    Was the pine conditioned before it was stained.

  • artemis_ma
    4 years ago

    I had a similar problem with the floor stain. But it turned out that how it was applied to the sample wood was different than how it ended up on the floors. FORTUNATELY we did the initial floor staining in a closet, and were able to modify it so it worked the way I wanted it through the rest of the house. It wasn't the stain per se, it was absorption in specific wood, and, more importantly - since we did also stain some actual flooring scraps early on -- HOW it was applied.

  • H A
    Original Author
    4 years ago

    I doubt anyone would admit to not using wood conditioner. How could I tell for sure?

  • H A
    Original Author
    4 years ago

    Artemis_ma what do you mean by “how it was applied”? What aspect of application differed?

  • sloyder
    4 years ago

    The conditioner works by penetrating and temporarily sealing the wood to even out the rate of absorption, thereby creating a much more uniform stain coat

  • BT
    4 years ago
    last modified: 4 years ago

    The doors appears to have multi-coats of stain applied in a quick succession. Who stains 6 doors to test? What type of stain is that in the first place?

    BTW: There are two types of wood conditioners: for water based stains and another for oil based stains. You have to stain quickly (20 min) after the conditioner applied.

    Test it someplace else. I test everything I stain. To see 1 coat vs 2 coats vs 3 coats. Sometimes my third coat was a different mix all together until you get the desired look.

    BTW: The only stains that are foolproof are gel stains, everything else needs work.

  • PRO
    Jeffrey R. Grenz, General Contractor
    4 years ago

    Matching maple prefinished cabs (usually sprayed) to anything on pine... hmm

    Looks like the pine samples are on pine veneer, but the door panels look to be solid, with lots of soft grain to absorb more... the panels are darker than the stiles & rails, which might be veneer.

    Your only leg to stand on is the match between sample on pine vs pine doors, but I'm guessing they applied the approved stain.

    Talk to the builder.

    Wood will vary piece to piece.

  • H A
    Original Author
    4 years ago

    Thanks Jeffery for that information. Would the stainer or builder be at fault if the stain color was matched for pine using the maple sample? I have heard that custom color matches need to be based specifically with the stain on the same species of wood. Is that true?

  • BT
    4 years ago
    last modified: 4 years ago

    @millworkman

    > Ugh, I have seen and heard of way more people making a hot mess out of gel stain than vice versa.

    Nature must be inventing a better fools nowaday .. may be those metal stains are not all equal.

    I have pictures to prove that they go awesome [stairs, table bottoms, legs etc - except top we made pretty looking custom stain], poplar baseboards and trim, old historic s4it color looking trim much nicer with gels

  • PRO
    Flo Mangan
    4 years ago

    Each wood species take stain differently and maple is quite different than pine. Each has to be sampled on site in your light. Same process (amount of stain and set time before wipe off) has to be tracked and repeated for desired results. Mixing wood tones is not a big problem. What is your flooring?

  • H A
    Original Author
    4 years ago

    Well we figured it out. The builder changed the color of the stain a few months after we picked it out without notifying us. They left the name of the stain the same so the strainers thought they were using the stain we selected. On the left is the sample we used to pick out the stain. Nothing alike...

  • PRO
    Flo Mangan
    4 years ago

    So now what?

  • PRO
    GN Builders L.L.C
    4 years ago

    Pine is soft wood, so the softer areas of the wood will absorb more stain in comparison to the harder areas and the results could have a huge color variation.

    Before staining pine the wood must be conditioned to avoid what grain reversal. Using wood conditioner helps to achieve a more even finish.

    It's a process when staining pine and if you skip the necessary prep steps and just apply stain to the raw wood you can end up with dark blotches.


  • sloyder
    4 years ago

    Looks like they stained it a walnut, should be more of a fruitwood color.

  • H A
    Original Author
    4 years ago

    They are redoing it with the right stain.

  • PRO
    Flo Mangan
    4 years ago

    Very happy for you. Good that you pursued. Hope no other big problems as you move forward. Good luck.

  • millworkman
    4 years ago
    last modified: 4 years ago

    "They are redoing it with the right stain."


    Redoing? Or new doors? If attempting to restain get in writing that they will look like your sample stain as changes are almost nil that they will match once you end up with two coats of stain.

  • H A
    Original Author
    4 years ago

    Good point. They have been sub par on many aspects of our build so we’re going to have to make sure they actually replace the doors. There is no way they are going to be able to take the wood back down to natural after using that dark stain.

  • PRO
    Flo Mangan
    4 years ago

    You need a change notice signed off by builder with NO CHARGE, for new doors. Period.

  • millworkman
    4 years ago
    last modified: 4 years ago

    "They have been sub par on many aspects of our build so we’re going to have to make sure they actually replace the doors. "


    Good luck with that. I don't see them throwing out $1000 worth of doors. But one never knows. Definitely get it in writing.

  • paintguy22
    4 years ago

    Using conditioner is an extra step, not a required one. Asking the painters to use it may come with an upcharge. I know that I would not do it for free.