I wish I could give this company negative stars! I'm living next door to where a huge oak was taken down by Accurate and they did not respect me or my property, my plants, my grass, or my trees, even after we asked them to and they agreed they would.
They dropped a huge limb which swung into my beautiful feature magnolia tree in my front yard and took out a huge side branch. 14 feet long with a spread of 11 feet. When I ran out to talk to them, they said "it was no big deal, what did I expect, since the limbs where spread over my property and after all, where do the leaves fall?" They even laughed at me. Never a hint of an apology. I was understandably quite upset, and one of the workers decided to video me. I told them to leave my property. Then told ME to get out of my front yard! They said if I get hurt, I can't do anything about it. All they had to do was lower the branch and have someone on the ground guide it away from my tree. I called the company, my husband called the owner of the company AND the neighbor next door who is paying for the work called too, and no return calls to any of us. All the work to remove this huge tree took place in my front yard and I was given no notice from this company and even my neighbors, who were at work that day, did not know they were coming on this day. They drove a front end loader in my front yard, which left huge ruts, not to mention the three feet holes in the lawn the trunks left when they fell from so high into my yard. They filled the holes with their saw dust and wood chips from the trees, even after I told them not to. Three of the disrespectful workers actually laughed at me when I talked with them and when I went out to take photos, they waved. They said it didn't look so bad. So, if you want to risk having your neighbor's have damage to their yard and being deeply disrespected and mocked by the workers, use this company. And I forgot to mention, this company has been given a D- rating by the Better Business Bureau! Not surprised!
