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About Us
Construction manufacturing of Studios, Cabins, Tinyhouses and Laneway Houses
Areas Served
North Vancouver
Category
Back to Navigation
Business Details
Business Name
Westcoast Outbuildings Inc.
Phone Number
(855) 910-7433
Website
Address
2128 Front St.
North Vancouver, British Columbia V7H 1A3
Canada
Typical Job Cost
CAD 75,000 - CAD 750,000
Financing available OAC
Followers
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Credentials
1 Houzz Award
2 Houzz Badges
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Write a Review
10 Reviews for Westcoast Outbuildings Inc.
Newest first
Sean Staniforth
Average rating: 1 out of 5 stars
Do not hire this company. I hired them last year to build a 10' by 20' shed for delivery in our backyard. They did not follow through with the permitting process as promised, and I had to to do the lion's share of this work, including finding them a structural engineer. It took them at least 8 months to secure a permit, and I had to deal with the city myself in the end. They admitted that the job was a small one, and not a priority. Because they were too busy, they ended up subcontracting the work to another company. They are also difficult to communicate with, often leaving emails and phone calls unreturned. We are happy with the final product (by another company), but very disappointed in westcoast.
May 7, 2019
Colin Bell
Average rating: 1 out of 5 stars
Westcoast Outbuildings was contracted to build a tiny home for delivery to our lot on Lake Whatcom. The project was initially verbally agreed to deliver by Thanksgiving 2017 and then further revised in writing to deliver by March 2018. Westcoast missed both delivery deadlines and the unit has still not been delivered as of July 30, 2018.
Westcoast also got into a dispute with the finance company that they recommended for financing projects with them. This resulted in our financing being cancelled mid way through the project even though we have met all requirements of the loan including making all payments.
Westcoast has now substantially completed the project but forgot to install in floor heating in the bathroom, a closet in the bedroom, loft railing, sliding door in the loft bedroom. All these items were on the plans approved for this project and we paid extra to have drawings redone for the loft bedroom work.
We paid for a unit to be delivered for the fall of 2017 and now our family has missed an entire summer season, incurred substantial financial costs due to financing being cancelled and have an end product that is not what was ordered.
July 30, 2018
Comment from Westcoast Outbuildings Inc.:
Unfortunately, the client's finance company broke the terms of their financing with their own bank. This, in turn, caused them to change their payment terms with us which we did not accept as our base contract was with the Bells, not the finance company.
All listed deficiencies were corrected to the client satisfaction prior to the delivery of the building.
All listed deficiencies were corrected to the client satisfaction prior to the delivery of the building.
We had a shed built. We love the design and many neighbors have asked where we had it built. The construction is high quality. They delivered and installed the shed - we didn't have to do a thing.
I'd highly recommend.
February 17, 2015
Comment from Westcoast Outbuildings Inc.:
Thanks for the review of the building we built. Much appreciated, glad everything worked out for you.
Here is a link to the project gallery: http://www.outbuildings.ca/photo-albums/tough-structures/10-x-12-contemporary-bellingham-garden-shed/#.VOe11_nF_E0
Here is a link to the project gallery: http://www.outbuildings.ca/photo-albums/tough-structures/10-x-12-contemporary-bellingham-garden-shed/#.VOe11_nF_E0
curtisbattle
Average rating: 5 out of 5 stars
I hired West coast outbuildings to build an outhouse. The design, the build, and timeline all excedeed my expectations.
I would deffinatiley use Westcoast outbuildings for Future projects
February 17, 2015
Outstanding job! They built my dream smoker shed. In fact, they made it even better than I had imagined. It looks amazing and meets all of my needs in terms of function and security.
February 8, 2015
Comment from Westcoast Outbuildings Inc.:
Thanks Ron, really appreciate the review. Glad the smoker worked for you, we had a ton of fun building it for you.
Here is a link to the project gallery: http://www.outbuildings.ca/photo-albums/lifestyle-outbuildings/shou-sugi-ban-prefab-smokehouse/#.VOe2AvnF_E0
Here is a link to the project gallery: http://www.outbuildings.ca/photo-albums/lifestyle-outbuildings/shou-sugi-ban-prefab-smokehouse/#.VOe2AvnF_E0
I hired Geoff Baker in 2014 to build a well-finished accessory building for me. We had a set price contract of approx $16k. Geoff delivered the product as negotiated. There were a few hickups along the way (ie: need to change plans, a couple of missed items in the design, etc.), but these are to be expected and all were handled in a fair and forthright manner.
My only concern was the interior finishing quality of the building. Geoff was going through turnover in his staff at the time, and the interior quality of the finishing was fair. This is a risk with any set-price contract. He did fix the few obvious issues I pointed out (and he agreed that overall finishing quality was lower than he would have liked). I think it is likely that Geoff has changed staff since this time (he indicated that the person responsible for the poor quality was let go), so this may not be an issue going forward.
Other than that, he delivered what he said he would and I am happy with the product and process.
February 5, 2015
Comment from Westcoast Outbuildings Inc.:
Here is a link to the complete project gallery:
http://www.outbuildings.ca/photo-albums/westcoast-custom-photo-albums/mayne-island-cabin-modular-cabin-delivery/#.VOe2L_nF_E0
http://www.outbuildings.ca/photo-albums/westcoast-custom-photo-albums/mayne-island-cabin-modular-cabin-delivery/#.VOe2L_nF_E0
Jason Levine
Average rating: 1 out of 5 stars
I had a litany of problems dealing with this company. First, Geoff forgot the first two appointments for the site visit, leaving me there waiting for him and he did not show up. I had to text him both times. Finally on the third visit he did remember. When I did finally get the quote it was expensive. I decided nonetheless to go ahead with the project. Geoff said that he let me know when he could fit me into his schedule once he got my deposit. I sent him the deposit and he then failed to give me a firm start date, saying that actually, he does not normally give firm start dates. After some back and forth he did give a start "window" but that was subject to change. I had a bad taste in my mouth from this so I decided to cancel with him. He then advised that I would not get more than fraction of my deposit back ("maybe a couple of hundred dollars back" when I had paid him over $1100). I had only canceled a few days after giving him the deposit. He said he would have to charge me for the site visit, the quote, etc. - all things that are not charged for normally as they would not be charged for if I had decided not to go ahead with the project.
After more back and forth, I finally decided to cancel and face losing my deposit. The whole thing cost me over $1100 and I got nothing but headaches. I would definitely not recommend this company to anyone.
One postscript...I just discovered Geoff's response (Sep 2015). For some reason I did not get email a copy of it when he posted it. That seems strange. I must add that when Geoff discovered this review, he emailed me and threatened me with legal action if I did not take it down. In other words he tried to bully me into not stating publicly what had occurred. I wonder if he has tried that tactic with anyone else who posted a bad review? He never did bring any kind of legal action - I suppose because everything I wrote is true, and so there would not be any right to bring such a legal action. Also, he never did refund me any part of my "deposit".
October 13, 2014Last modified:September 8, 2015
Comment from Westcoast Outbuildings Inc.:
To address Mr. Levine's concerns.
I am sorry your expectations were not met, I did miss one appointment which is very unusual for me and I apologized profusely and was very embarrassed.
Moving forward:
Mr. Levine was provide a 3 day delivery window more than a month out but we would revise it as we got closer to the delivery date. Given that we are in the construction business things such as weather, site conditions and other considerations can affect our schedule so we ask our customers to be a be a little flexible with the delivery date.
At no time did Mr. Levine advise that he was unhappy with the service, design or cost of the project prior to asking to cancel. In fact he approved the design, budget and signed an agreement to purchase and paid a non-refundable deposit.
The 1st indication we received of any possible issue was when he asked to cancel his contract because his wife was unhappy with the amount of money he was spending without her approval.
Mr. Levine was advised of our project cancellation policy that he agreed in writing when he signed. He stated he didn't want to loose his deposit money and asked us tore-quote the project.
We went through two separate series of re-quoting / re-designs, we reduced the overall scope and size of the budget by nearly 40% and were within a few dollars of where he stated his wife wanted to be budget wise but he still opted to cancel the purchase agreement.
All of this extra works takes time and resources on our side and that is why a portion of his deposit was withheld.
I am sorry your expectations were not met, I did miss one appointment which is very unusual for me and I apologized profusely and was very embarrassed.
Moving forward:
Mr. Levine was provide a 3 day delivery window more than a month out but we would revise it as we got closer to the delivery date. Given that we are in the construction business things such as weather, site conditions and other considerations can affect our schedule so we ask our customers to be a be a little flexible with the delivery date.
At no time did Mr. Levine advise that he was unhappy with the service, design or cost of the project prior to asking to cancel. In fact he approved the design, budget and signed an agreement to purchase and paid a non-refundable deposit.
The 1st indication we received of any possible issue was when he asked to cancel his contract because his wife was unhappy with the amount of money he was spending without her approval.
Mr. Levine was advised of our project cancellation policy that he agreed in writing when he signed. He stated he didn't want to loose his deposit money and asked us tore-quote the project.
We went through two separate series of re-quoting / re-designs, we reduced the overall scope and size of the budget by nearly 40% and were within a few dollars of where he stated his wife wanted to be budget wise but he still opted to cancel the purchase agreement.
All of this extra works takes time and resources on our side and that is why a portion of his deposit was withheld.
sheddorama
Average rating: 5 out of 5 stars
Fantastic quality and customer service. Glad we fell across Westcoast when we were about to buy a shed-in-a-box from a big retailer for more money...we wound up with a custom made shed.
August 1, 2013Last modified:August 3, 2013
davidmsmith
Average rating: 5 out of 5 stars
We count ourselves as being very fortunate to have found Geoff Baker and Westcoast Outbuildings Inc. Our experience with him was excellent from top to finish.
We were moving and planned to tear down an old work shed on the property and replace it with a small artist studio. We were neophytes to any of this and Geoff helped us plan and realize our project from the beginning. This included finding a local contractor for us to handle the tear down and site preparation for the project as well as being there to consult and reassure us in moments where we needed it. He was always prompt, thoughtful and honest with his replies and communication. As we discussed our ideas and desires he qualified the options we had and was always very patient, flexible, extremely conscientious, respectful and professional in his customer relations.
He took into account all aspects contributing to the project; technical, cost effectiveness, design, and aesthetics, with the main priority being to get it right for us. He worked in a very positive problem solving, solutions based way. As things went along, if he discovered a new option that might enhance fulfilling our ideas, he would present it for our consideration. As a result the end product exceeded the expectations that we had originally set forth by a long shot.
This high quality of care was consistent throughout the project. In working with Geoff and Westcoast Outbuildings we felt we had more than a normal business relationship. We felt as if we had an invested collaborator and friend who was as excited about our project and getting it right as we were.
Our experience with Geoff and Westcoast Outbuildings makes it easy to give a 5 star recommendation. An Excellent Job Indeed!
David and Denise
July 28, 2013Last modified:August 1, 2013
Geoff of Westcoast Outbuildings is a complete professional. His quote was solid, his timing was excellent, and he communicated with me through every step of the process. He seemed more concerned than I was with the final outcome being just right. I'm very happy, not only with the shed we have, but also with the memory of the process.
July 6, 2013Last modified:July 14, 2013
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Westcoast Outbuildings Inc. is currently rated 3.5 overall out of 5
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Westcoast Outbuildings Inc. provides services in the following areas: North Vancouver
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