RG Design Group

I paid a 50% deposit to work on my house for tile placement to Randy Geffon. On the day i issued him the check he told me that he will send one of his crews to my house that weekend to look on the lay-out of the house, pack my breakables before the work commences on May 16, 2016. Two weekend had passed NO CALL, NO SHOW of any of his. crew which he calls "Danny". There was no tile delivery at all. I got hold of Randy Geffon over the phone to cancel the work and I demand to pay me back my deposit, he ignored me. He sent me an e-mail collecting more money from me, more than the 50% deposit I paid in order to deliver me tiles. Randy Geffon is a liar and deceitful person. He told me if I pay the amount he is asking me which is more than the 50% deposit I paid he will deliver me the tiles. Randy Geffon is not a trustworthy at all.

Contracted with Randy Geffon in Jan. 2016 to have carpet and tile removed and replaced with hardwood. Sent our deposit in January with work to be done beginning April 18, 2016. Work didn't begin on time, Randy was slow to return calls, email or text messages. We were promised the job would take 2 weeks to complete, it took over 2 months. The installers showed up late and left early almost every day they worked. The job was left incomplete because not enough shoe molding was ordered leaving the floors looking unfinished. The installers left glue on the floors and there are scars all over the kitchen where they were careless in moving the appliances. Randy promised a whole house cleaning which did NOT happen. I would NOT recommend RG Desing Group, nor would I ever consider hiring them again.

Randy Geffon came by on Saturday 11-28-15, to view work he had his workers install, wasn't quite happy with it, he is having them re-done, 1-7-15 for 3 day's of work. At least he is trying to stand behind his work., I had agreed to not post any comments on the site until Randy Geffon had the chance to correct the improper installation of our $4500- nightmare for 600 sq.feet of U.S. Floors product called cortec. # 1- the floor never had a moisture barrier of any type laid under the product. Mr. Geffon had scheduled n installer for Jan.7, to come, take up the floor, and re- install it. NO CALL, NO SHOW, . Then Mr.Geffon called and said he was sending his guy" Dave", to look the job over again after us sending countless emails and texts. When Dave came he didn't realize just how botched the job actually was. He said Randy also needed to get 3-4, more boxes of product as a lot of the planks already broken. He had also prior to Dave, sent a contractor from J.Morrill construction, they had done other work for us and we're great, I couldn't understand why they weren't called in, as that's who he originally sent. Now I know. Both he and Dave ( and Dave said" I will not show up unless Randy pays me half up front in cash), come to find out after another no show, his checks bounced for both contractors. Look folks, we know that the house is old, we realize it's never going to be level, but we do expect it to be flat and not look like there's a roller coaster ride going on under it. Mr. Geffon called spewing at the mouth over my negative posting, however think how we feel. It looks like my 22year old and her girlfriends did it. We contacted the corporate office, they are having an area rep. Come. We've had3 estimates all of which are almost as high as the$4K price to correct it. We now were told to go to the licensing board, file a suit in small claims court, after we submit the three estimates, photos, our credit card is declining payment on$2535, we paid the guy$1950- via a check. WARNING...WARNING...GIVE HIM NO MONEY. shop around. We also are going to the states attorney general's office. No contractors that have come can believe it. We literally chased him, saved all emails, texts,so the proofs in the pudding. My email is 52Jmarkey@gmail.com, , we live in downtown St.Petersburg, Florida, you are welcome to come view this virtual disaster. Our friends and neighbors feel like we got screwed. I even offered for him to return$2K , and I will get my own contractors, he never reponded, and that's$425- shy what we paid for this butchering. All we can say, learn by this, keep away from this business. Let's face it, he isn't returning money if he can't even not bounce installers checks. CONSUMERS DO YOUR HOMEWORK !!! And he even admitted in numerous emails that it was incorrectly installed. We gave him all January, and are tired of him, the lies, chasing ,avoiding. Randy if you read this, only have corporate call, we don't want to be promised everything that never materializes. Charma, usually what comes around goes around. The sad part in he is a smooth talker, and likeable, but not a man you can trust. He should be shut down.

Contracted with Randy Geffon and RG Design Group to do tile work on my home. Paid 50% down, and they failed to appear the first date scheduled for work, and the second date scheduled for work showed up only ready to do half the job I had hired the company for. The invoice was clear on what work was to be done, and Randy attempted to change the terms of the contract after the fact and after I had paid 50% down. I was only able to obtain the materials for the job and had to hire another contractor to actually finish the work. RG Design and Randy Geffon refuses to refund me the $1600+ they kept for work not performed and I will be filing a law suit in order to obtain a refund I am owed. I urge anyone contracting with Randy Geffon and whatever company he claims will be doing a job for you to think long and hard about giving him any money up front as he is one of the most unprofessional contractors I've ever dealt with and has essentially stolen my money and refuses to refund for work he failed to perform.

Apparently RG floor & Home is going out of business. I ordered $350.00 in tile from them over a month ago. Randy charged my credit card and led me along for a month. He never delivered the tile.

I have worked with and observed how Randy has operated and dealt with customers. I would recommend RG Floor & Home to anyone. They are knowledgeable and go beyond for their customers!

This a unique shop with product not available at Lowe's or Home Depot. The items we found here were not present in any other showroom in the bay area. If you are looking for exception rather than the rule RG Floors is the only place to shop!!

Having returned to the US from a Security contracting assignment in Qatar, I've found that RG flooring & home has opened in St. Petersburg. I know from personal experience that RG flooring & home offers the finest quality, services, and professionalism, in the Tampa Bay area. The owner had previously assisted my mother in an instance of fraud by another floor covering company, and personally oversaw the rectification of that matter. His caring and concern for the utmost in quality and comfort of products and services rendered is a unparalled in the business, and I myself will be using this company when I make my purchase of a home or condominium in this area. I strongly recommend RG floor & home to anyone considering an interior decorating decision.

The thing that stands out when you first enter the gallery is a selection of products you've most likely have never seen. Every color, texture, and material you could imagine. That, coupled with the expertise that Randy and Miranda provide, 50+ years of combined experience, provide a unique combination unrivaled in Tampa Bay. I have a chic, trendy taste that was easily satisfied by what "RG" had to offer. I highly endorse "RG floor & home" for all your home & business design needs.

From start to finish both Randy & Miranda were design oriented and really understanding our needs for tile selection and installation. The job is beautiful and they were clean also a rarity with installers. RG also has a fine selection of area rugs. I can't wait to do more projects with RG Floors