Jerry Kelly Heating & Air Conditioning

I've used Jerry Kelly for years to take care of my HVAC at home. When the weather got warm this year, I found that my air conditioner wasn't cooling. My wife called Jerry Kelly and made an appointment for 6:30PM so they could come out after I got home from work. Dan came out Friday evening to work on the problem. He found the system was out of Freon and thought it was a leak in the Freon line, so he went looking for the leak inside the house and outside at the compressor. Shortly after 10PM, Dan had thoroughly checked the line and couldn't find a leak. he didn't have a lot of Freon on his truck so he told me he'd be back Saturday to recharge the unit and try again to find the leak. He was back at 10 Saturday morning, checked the line again, and couldn't find what he was sure was a leak. He took the time to look at every inch of the line and test it but just couldn't find what was probably a tiny leak. After a couple of hours of detective work, he recharged the Freon and got the AC working again. He told me he'd be back later in the cooling season to try again to find and fix the leak. I couldn't be more impressed with Dan's dedication to finding the underlying problem and fixing it. He took the time to check everything he could and actually double checked everything. That kind of service just doesn't happen often. Everyone I've ever had at my house from Jerry Kelly, as well as the office staff, is hyper-focused on customer service, and this is an experience I'll never forget.