Kenosha & Racine Granite Corp

I am very happy with my beautiful counters from Kenosha Racine Granite. When I first went to look they had a huge selection of beautiful stones to choose from. The best and largest selection onsite for miles around. Lucas was very knowledgeable and patient. I was having a hard time deciding what to go with. He explained the different types of stones and their durability. He allowed me to look over everything a few times and made some suggestions. I finally settled on a lovely piece of quartzite that had large Chrystal pieces that light will glow through.. When Don the owner came to measure I told him I'm hoping for an Easter miracle. It was just a couple weeks away and I was hoping to have my counters installed by then. He let me know he would do his best. It would have been done but unfortunately I had to make a last minute change due to the cabinets coming in damaged and having to redo a section. They were all very patient and kind and recut the section I needed. when they came to install my counters there were a couple cuts that fell short due to a couple odd angles. The installers called Don and he immediately said " I'm sorry .How can I make it right?" We worked out the details and he recut my counters and let me keep the original stone I purchased and cut them into pieces to use as a coffee table and end tables. I could not bare to part with these beautiful pieces of stone. The customer service was awesome! I appreciated him working with me to correct the mistake. This is no longer common in todays world (as I unfortunately learned with the cabinets). I would definitely use them again in the future and will recommend them to all my friends and family. Cheryl Stoneberg

Have to say I wasn't sure about this company after reading the bad reviews. After deciding to go ahead and order our quartz, we couldn't be happier! Originally told us 2-3 weeks. Our pieces were done in less than a week and look great! Thank you Lucas!

Used them for new build for quartz throughout home. Don found me what I wanted, had the patience with me always said..." we want you to Love it " Found me what I was looking for... and the guys did amazing work with the cutting. Every counter has beautiful veining. I knew the selection was the right one, but...the cutting work they did with it for every counter piece, quite frankly... surprised me,.. and even my Husband that it looks that good. Couldnt make up my mind with sink color...3x's there trying to decide between 2colors.... met with kindness and patience each time. ( they had to be ready to strangle me ). I cant thank them enough, their work put our home on another level. Love Our Quartz !!! Karen and Don V. Ps... I would have added photos, but we are still currently under construction, and its a mess zone.

This is a great company. I wasn't sure what I wanted to purchase and the manager was very patient in exploring all of the options available from them. The counter top was installed on the promised date. The installation crew was friendly and made sure I was happy with their work. The final product looks amazing.

Use anyone but this company. I am still waiting for a refund for a backsplash that was never cut or installed. They should take down their BBB in, they are definitely not a Better Business company.

I am a licensed architect and this is the most unprofessional company that I have ever worked with in the construction industry. We had to work with this company for over 6 months and still ended up having to hire other companies to finish their work. We submitted architectural drawings to the company, specifically to both Don and Mark, in late July for them to bid on. The drawings showed custom cabinets for a pantry and a double wall oven along with some custom painted island. Don provided a quote and asked questions but never once did he say they could not do custom cabinets. We selected this company and gave them a 50% down payment. After a month of going back and forth with questions and answers, they slowly stopped replying to all messages. We requested shop drawings of the cabinets to make sure everyone was on the same page before the cabinets were fabricated, which is a standard practice in the construction process . We received only part of the shop drawings, which were very different then the drawings that I, the architect showed. After telling them their shop drawings needed to match what the architect's drawings showed, they said they couldn't do it and that they do not provide custom work. After fighting with them for weeks over it, we decided to pull the custom cabinets from their scope so the project wasn't further delayed and use another company for that. Unfortunately, we did not walk away from them at this time as we thought we were in too deep (it only got deeper) We requested that they update their shop drawings and send us the missing portion of the shop drawings that was submitted originally. This took over 6 weeks of back and forth to get corrected shop drawings. They keep telling us what we want to hear. Its always, "we will have the cabinets done for you in 2 weeks" Well after nearly 5 months of this nightmare, we were still without cabinets and countertops. It only got worse when it came to the countertops! After we finally received the cabinets in the middle of December ( which we had to pick up from them and rent a Uhaul because we could not trust them to deliver them on time), they would not let us cancel the order for the countertops - they said they were already ordered. Don looked me in the eye, shook my hand, and said "the countertops will be installed no later than January 19th". Well as January 19th rolls around, they stop replying to all forms of communication and they do not show up on January 19th. We had to physically go to their shop to get an update on where the countertops were - no one called us or wrote us saying the countertops weren't being delivered. After going there in person, we found out that they never had the countertops delivered to there shop.The worst part, they never told us about it so we lost even more time. Throughout this time, Don had been extremely rude, insulting, non communicative and unprofessional. He had created nothing but headaches for us and didn't even attempt get this project wrapped up, even though we gave him over $6,000 as a deposit. ' We hired another company and they finished the job within 3 weeks of being hired. Please stay away from this company and do not give them your business. Please feel free to contact me directly for proof of all conversations if you have any doubt of what type of company this is. I will be more than happy to prevent you from having to deal with these hacks and suggest other companies that can do a much better job.

Great Job. They did a great with my basement bar 35 sq feet of Granite. They helped me with any thing I needed and made the process easy

I have done several projects with Kenosha Racine Granite and every project came in on time and budget. Don has been a great help both in design and layout and very has been very true to his word, I have used him on several commercial projects and even in my own home and I'm glad I did. Keep up the great work and prices. Thanks Don

they have nice granite and cabinets for a reasonable price plus Kenosha & Racine Granite are a good company to conduct business with