Parkland Carpet One

Parkland Carpet One was recommended to my husband and I for flooring for our living room. In visiting with Taner and Jamie we became more aware of the dos and don'ts of buying flooring. Both gentlemen were kind, patient, understanding and extremely knowledgeable. Excellent customer care and service. We found the most beautiful Bliss flooring through this journey. We would highly recommend this business for all of your flooring and tile needs.

If you really care about your home, I would not recommend this organization. Short story - The tile installer for our kitchen operated a cutting station, tile saw and mixing station (pictures enclosed) within our dining room without our permission. As a result, our hardwood floors were damaged Any tile installer worth their salt would never cut tile or mix subsets inside a customer’s house due to dust, water spillage and noise. We never gave permission to this organization to use a tile saw in our home. Never. I want to make the point perfectly clear. Initially, my wife and I contacted Parkland Floors for a solution to the problem. Parkland’s own retail staff suggested that the floors would either need be sanded or replaced. It was the owner of the company (Robert Grain) who disagreed with his staff. Mr. Grain’s solution to the problem was to replace the flooring in only part (part of a room) of what is a very large open concept home. This simply can not work. And while in Mr. Grain’s vast experience, tilers don’t use water in the immediate area where they are working, tile installers operate tile saws indoors, new hardwood floor magically starts matching old hardwood floors or any of the other fantasies he told me; I consider myself a realist. It’s impossible to replace only a section/room of hardwood flooring in an open concept home without it being noticeable. Obviously there will be a mismatch between the two wood floors. This was one point that all 8 experts I spoke with agreed with; including his own staff. My first meeting with Mr. Grain, he indicated that he would contact my home builder about the version of hardwood I have in my home. This was a lie. He never did this. Mr. Grain’s intent all along (as I suspected) was to replace the damaged flooring with retail stock that he felt would closely match my house. Board lengths vary, colours vary, board depths differ, etc etc; this is simply not the right option when you’re only replacing part of the floor in a large open concept room. Mr. Grain made the fantastical claim that his tile installers do not use water where they work. The pictures speak for themselves. It should also be noted that Mr. Grain had 2 weeks to reach out to my builder about my wood floors and never did it. This was long before I threatened litigation. Mr. Grain tried to justify his solution by by insinuating that the tradespeople I spoke with were simply trying to make a buck or were trying to sell the most expensive options for repair is unethical in my opinion. I’ve lived in this province for 8 years, I’ve had great experiences with the tradespeople who have come to my home and I’ve never had this kind of experience before. Furthermore, his own staff recommended that the whole floor either be replaced or sanded with board replacements. Every single sub contractor hired by Parkland Floors made errors. The basement floor installers left mortar on my doors and damaged my walls in 2 separate places.

I am very pleased with the work, skills, and abilities this company was able to provide. The work quality is exceptional and was done at a reasonable cost.

The job that we requested was excellent from start to finish.Cathy was very professional from the very start.She showed us the different types of carpets and costs.She came to our house and presented a proposal including costs.The job was completed on time and the installer-Sam-was excellent and cordial.A great job all around.I would definitely recommend Cathy for future work.

I have used Parkland flooring many times , at my house and cottage. They provide me with great advise and are very competitive when it comes to price. My last experience was at my cottage which we have been renovating for a few years the installer was very good and very knowledgeable. I would recommend Parkland Flooring to any body.

A very professional job done in the estimated time, including removal of old carpet and clean-up of work area upon finish. Excellent work.

They did a very good job. They didn't cut corners and you can tell that there was attention to detail. Very happy.

We purchased our new vinyl tile and had it installed by Parkland Carpet One. They ordered it in and installed it in a timely manner and it is Beautiful. There is one tile that was installed the wrong way and a couple tiles that have footprints on it that I can't get off, but they said they are going to fix the issues.

I have had Parkland do 3 different jobs for me over the years. They did hardwood in my livingroom and vinyl in 2 of my bathrooms. Everything was excellent from the store to the installation.

Although there was a few loose carpet ends the job was very well down! Great job on the steps. If I was asked for a installation recommendation Gerry would be the guy!

work was complete, neat, and well done. crews were committed to the job and did not waste time. company also followed up to make sure as to our satisfaction.

I was very impressed with the knowledge level of Robert when it came to vinyl flooring & which product had the best underlayment etc. I was very happy with the price he quoted me in the spring (April) and that even though we didn't go ahead with the project till October/November there was no adjustment to increase the price.